Reactive Maintenance for BM Outages / Call-outs - SWOT

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

RM Overview Information

• Specify Site Eng Code(s) Affected.

• Provide Site Name:

• TMS Ticket Number(s).

• JANS Ticket Number(s).

• Outage Description(s).

• Date & Time of Call-out(s).

• Remote troubleshooting possible? What preliminary steps taken?

  Yes

  No

  N/A

• Date & Time of Arrival at Site(s).

• Time Spent on Repairs / Service Restoration (mins).

• Date & Time of Service Restoration.

Actions Taken and Related Support

• Details of Work Performed.

• Additional Comments (Delays, Issues, etc.)?

  Yes

  No

  N/A

• Rigger Used (Y or N) & Specify Which One.

  Yes

  No

  N/A

• Rigger Dispatch & Arrival Information (if applicable).

• Rigger Performance feedback (Response, Quality of Workmanship, Attitude, etc...) where applicable.

• Provide any photos pertaining to the outage/call-out.

  Media

Inventory Related Information

• Spares depot used? <br>Please specify depot name.

  Yes

  No

  N/A

• Specify what Equipment was used from Spares depot.

  Yes

  No

  N/A

• Item processed through SAP, and properly tagged?

  Yes

  No

  N/A

Any take-away or lessons learned to avoid future occurrences or improve recovery?

• Comments:

Follow-Up

• Is there any additional follow-up required? Provide details.