Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
Ambience
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Does the restaurant look inviting
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Did someone greet you upon entering
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Is the site clean (outside and inside)?
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Are the staff dressed properly (uniform and name tag)
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Is the dining area well organized?
Service
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Are the staff friendly and accommodating?
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Are the staff knowledgeable about the items in the menu?
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Did you wait too long for the food/bill to arrive?
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Did the wait staff asked about dietary restrictions? (e.g. Allergies)
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Is the menu easy to navigate?
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Does the menu indicate a brief description of each dish?
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Are there pictures of dishes featured on the menu?
Food
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Was the food presented well? (e.g. plating)
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Is there enough servings?
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Is the food reasonably priced?
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How was the taste of the food you ordered?