Restaurant Visit

• Site

• Location
  Address

• Conducted on

  Date

• Prepared by

Drive-thru Visit

• Drive-thru lane and parking lot free from debri?

  Yes

  No

  N/A

• Menu Boards are clean, all prices correct, no missing numbers, panels or parts, and OCS is working properly?

  Yes

  No

  N/A

• Did the employee follow all Guest Service Standards?

  Yes

  No

  N/A

• Burger hot and fresh and fries hot and crispy?

  Yes

  No

  N/A

Restaurant Cleanliness

• Are the entry ways clean?

  Yes

  No

  N/A

• Lobby doors & windows clean and free of fingerprints?

  Yes

  No

  N/A

• Are restrooms cleaned and stocked?

  Yes

  No

  N/A

• Dining room tables and floors are clean, lobby trash is not more than half way full?

  Yes

  No

  N/A

Food Safety & Food Quality

• Conduct a Food Safety & Food Quality walk thru. (Add comments and pictures).

  Yes

  No

  N/A

COVID-19

• Are all employees properly wearing masks and gloves?

  Yes

  No

  N/A

• Is the Health Questionnaire being filled out every shift?

  Yes

  No

  N/A

• Guest ordering a beverage- employee hands guests cup, lids, straws, and a sanitizer wipe and says “Here is a sanitizer wipe so you can wipe down the screen before choosing your beverage.”

  Yes

  No

  N/A

• There is a timer set for employees to disinfect all guest high-touch areas every hour?

  Yes

  No

  N/A

Administration

• Verify current week’s schedule to ensure proper staffing,

  Compliant

  Non-Compliant

  N/A

• Check upcoming food orders and adjust if needed.

  Compliant

  Non-Compliant

  N/A

• Review Speed of Service opportunities and outliers fir the current week.

  Compliant

  Non-Compliant

  N/A

Succession Planning & Staffing- with RM

• Who will be your next Team Leader, next Assistant Manager?

• Is the staffing guide being met?

  Yes

  No

  N/A