Detail Restaurant Visit

• Restaurant Number:

• Conducted on

  Date

• Above Restaurant Leader

• Manager On Duty

SALES

• Is the correct amount of fresh product available and ready to sell? Projections in use?

  Yes

  No

  N/A

• Is customer mania evident? Cashiers saying, "We appreciate your business." All complaints resolved?

  Yes

  No

  N/A

• Does Team understand & know speed goals? Are they hustling? Correctly deployed?

  Yes

  No

  N/A

• Team suggestive selling? Add-on sales being tracked?

  Yes

  No

  N/A

• Is POP current? Team knowledgeable of promo and coupons?

  Yes

  No

  N/A

COS

• McLane process: using build-to? Orders checked off and properly rotated?

  Yes

  No

  N/A

• Is waste being tracked and under control? Harvest executed?

  Yes

  No

  N/A

• Is Team controlling cost: oil Management? Portions? Packaging? Condiments? Low cost items suggested?

  Yes

  No

  N/A

• Evidence of theft? SA issues followed up on? Any P&A discrepancies? *Verify Safe count.

  Yes

  No

  N/A

• Is inventory accurate? *Randomly audit a few items.

  Yes

  No

  N/A

COL

• Schedule posted timely? Written within target? RGM working customer based schedule with AM approval?

  Yes

  No

  N/A

• How is schedule and break execution? Audit manual payroll entries and adjustments.

  Yes

  No

  N/A

• Is team cross-trained, productive and demonstrating teamwork?

  Yes

  No

  N/A

PEOPLE

• Is recognition culture present? Does team feel appreciated?

  Yes

  No

  N/A

• How is newhire training? Newhire folders?

  Yes

  No

  N/A

• Are SS candidates and junior managers being developed?

  Yes

  No

  N/A

OPERATONS

• Is store cleaned and organized?

  Yes

  No

  N/A

• How are cook and prep procedures?

  Yes

  No

  N/A

• Is FSR being used? Any food safety issues?

  Yes

  No

  N/A

• Is CFF action plan completed? Are all products timed and dated, nothing expired?

  Yes

  No

  N/A

• Receive a signature from MOD

  Sign