Retail Safety Audit

Information

Audit Reference
Store Location
Client
Date of Audit
Location or Branch Reference
Location Address
Prepared By

Site Details

Please note that this assessment is a reflection of the standards, documentation and evidence available at the location at the time of the audit.

If information cannot be located at the site during the audit then a fail for that particular element shall be noted in the audit. It may be however that documentation is available at other locations or is held centrally, however the information was not available at the location at the time of inspection.
Location Representative
Representative position

Historical Information

Accidents reported in last 12 months
RIDDOR reports last 12 months
Fire incidents last 12 months
Enforcement action last 12 months

Demographic Information

Employees at site
Percentage of employees that are part time
Any less able persons employed at location (Those in need of PEEPS)

Policy and Arrangements

Information and requirements pursuant to the Health and Safety at Work etc Act 1974

Health and Safety Policy

Is there a written health and safety policy
Is the policy clearly displayed
Is the policy in date and current
Is the policy signed by a board member
Does the policy have a supporting structure chart
Is the policy a controlled document

Safety Arrangements

Are there suitable safety arrangements in place
Do safety arrangements reflect the organisation and tasks undertaken
Are the arrangements accessible to all employees
Are the arrangements controlled documents

Safety Responsibilities

Have specific responsibilities for safety been produced
Are all levels of employees and management covered
Do responsibilities reflect the current company structure
Do responsibilities signal a clear commitment to a positive safety culture
Is commitment to safety responsibilities regularly audited
Are responsibilities controlled documents

Risk Assessment

Requirements and information pursuant to the Management of Health and Safety at Work Regulations 1999

Risk Assessments Completed

Has a general risk assessment for the location been completed
Does the assessment cover all risks on site
Is the assessment specific to the location
Does the assessment cover all who could be harmed, not just employees
Is the document in date
Is the assessment a controlled document

Assessment Actions

Has the assessment been reviewed by location management
Is there an audit trail to evidence remedial actions
Have all recommendations been actioned
Is there a system in place to update assessments
Is there a system in place to monitor and flag outstanding tasks

Information, Instruction and Training

Has the risk assessment been brought to the attention of employees
Assessments readily available to all employees
Are safety risks notified to new employees
Is training carried out regarding safety risks

Fire Safety

Information and requirements pursuant to the Regulatory Reform (Fire Safety) Order 2005

General Fire Safety Provisions

Is there a Fire Safety Policy and / or arrangements in place
Is the policy in date
Is the policy a controlled document
Has the RESPONSIBLE PERSON for the site been identified
Has the Responsible Person received appropriate training for the role
Are the Responsible Persons duties clearly identified in the Fire Safety Policy or Arrangements

Fire Risk Assessment

Has a suitable and sufficient risk assessment been completed
Is the assessment in date
Is the qualification, skill or experience of the assessor adequate
Have the recommendations of the assessment been acted upon
Is there an audit trail for the actions that have been completed
Is there a procedure in place to update the assessment
Is the assessment a controlled document

Fire Fighting and Detection

Suitable means of raising alarm in place
Suitable fire fighting measures in place
Fire fighting equipment and alarm requirements as per Fire Risk Assessment
Sufficient COMPETENT PERSONS appointed to use fire fighting equipment
All non automatic fire fighting equipment clearly signed or indicated
Suitable and sufficient information, instruction and training provided for the use of equipment

Emergency Routes and Exits

Suitable and sufficient fire exits and emergency routes provided
Are all exit routes and emergency exits clear of obstructions
Are fire exits and routes clearly signed or indicated
Are all exits easily and immediately opened by ANY person
All exits open in direction of travel
Is a process in place to ensure fire exits are checked and clear

Procedures for Serious and Imminent Danger

Is there a suitable fire safety emergency plan in place
Sufficient COMPETENT PERSONS appointed to implement plan
Suitable and sufficient training for COMPETENT PERSONS to implement the plan
Suitable and sufficient information, instruction and training provided for employees
Is the procedure regularly tested
Has an evacuation drill been conducted in the last six months
Date of last evacuation drill
Are suitable records maintained of evacuations
Are the times of the drills varied to capture all employees
Are Personal Evacuation and Emergency Plans (PEEPS) needed at this location

Maintenance of Fire Fighting Equipment

Are records available for maintenance of automatic fire warning system
Are records in place for the TESTING of fire alarm
Is emergency lighting regularly tested
Are records of maintenance of emergency lighting systems
Are maintenance visits in date
Are procedures in place for testing, inspection and maintenance of fire fighting equipment and automatic alarm
Are records available for maintenance of fire fighting equipment

Provision of Information

All employees receive suitable and sufficient information, instruction and training on fire safety risks and measures in place
Are the identities of all COMPETENT persons appointed to assist in emergencies readily available by all employees
is suitable and appropriate information provided for young persons
Suitable and sufficient information regarding emergencies provided for NON employees
Suitable information provided for third parties so as to cooperate and coordinate on fire safety measures

Welfare, Information and Instruction

General Welfare Issues

Is there a policy or arrangements in place detailing management of workplaces
General lighting adequate
Temperatures comfortable (No extremes)
Ventilation adequate
Housekeeping and cleanliness adequate
Floors, stairs and walkways free from tripping hazards
Toilet and washing facilities adequate
Adequate supply of drinking water
Facilities to rest and eat meals
Back of house room dimensions suitable
General workspace sufficient for taks
Personal lockers available
Lone working avoided
Confirm a rule of two is in place for key holders

Health and Safety Information

Information requirements pursuant to the Health and Safety (Information for Employees) Regulations 1989
Is there a policy or arrangements in place detailing requirements
Is the "Health and Safety - What you should know" poster displayed at the location
Is the poster of the new type
All Health and Safety posters must be of the new standard type by 5th April 2014

Employee Consultation

Requirements pursuant to the Health and Safety (Consultation with Employees) Regulations 1996
Is there a designated Health and Safety Committee
Identities of employee representatives known to employees at location
Details of Safety Consultation Meetings circulated and readily available to all employees
Is there a policy or arrangements in place detailing requirements

Smoke Free Workplace

Requirements pursuant to Smoke Free Workplaces and the Health Act
Is there a policy or arrangements in place detailing requirements
Is smoking in the workplace clearly prohibited
Are the required No Smoking signs displayed at entrances
Are all employees aware of smoking at work policy
Is a smoking area provided by the employer at this location
Does the smoking area provided by the employer conform to standards
No smoking area is provided by the employer at this location

Health and Safety Signs and Signals

Requirements pursuant to the Health and Safety (Safety Signs and Signals) Regulations 1996
Is there a policy or arrangements in place detailing requirements
Suitable and correct signage used as needed
Has suitable and sufficient information, instruction and training been provided to all employees

Employers Compulsory Insurance

Requirements pursuant to the Employers Liability (Compulsory Insurance) Regulations 1998 (as amended)
Is there a policy or arrangements in place detailing requirements
Is a current employers liability insurance certificate displayed or readily available to ALL employees
Is the insurance in date and does it provide correct cover

Personal Protective Equipment

Do any tasks on site require Personal Protective Equipment (PPE)
No tasks on site are identified as requiring PPE

Workplace Risks

Risk assessments and other information not covered in general location assessments

Manual Handling

Requirements pursuant to the Manual Handling Operations Regulations 1998 (as amended)
Is there a policy or arrangements in place detailing requirements
Does the policy explicitly detail the requirement to remove or eliminate hazardous manual handling tasks whenever possible
Has a suitable and sufficient risk assessment been completed for manual handling tasks
Is the risk assessment specific to the location being audited
Does risk assessment take into account individual capability
Are loads of an acceptable weight for the conditions and capability of the employees
Sample weight measurements of delivery items
Delivery Items
Item weight at time of audit
Photo of loads measured
Has suitable and sufficient information, instruction and training been provided to employees regarding manual handling

Working at Heights

Requirements pursuant to the Working at Height Regulations 2005 (as amended)
Is there a policy or arrangements in place detailing requirements
Does the policy detail the requirement to remove or eliminate the requirement to work at heights
Suitable and sufficient risk assessment been completed for working at heights
Is the risk assessment specific to the location being audited
Is all access equipment present of a suitable type and standard
All access equipment uniquely identified
Access equipment register in place
All access equipment routinely inspected and removed if damaged
Suitable and sufficient information instruction and training provided to all persons required to work at heights

Workplace Violence

Is there a policy or arrangements in place detailing requirements
Personal attack alarms in place
Confidential help line available to all employees
High risk tasks such as banking avoided or managed
Suitable and sufficient information instruction and training provided to all employees regarding violence

Control of Noise at Work

Requirements pursuant to the Control of Noise at Work Regulations 2005
Is there a policy or arrangements in place detailing requirements
Average noise level in workplace
Further noise assessment required
A full workplace noise assessment pursuant to the Control of Noise at Work Regulations 2005 should be conducted at this location
The noted ambient noise falls below any action levels. No further assessment is required

Control of Asbestos at Work

Requirements pursuant to the Control of Asbestos at Work Regulations 2006
Is there a policy or arrangements in place detailing requirements
Has a suitable and sufficient survey and risk assessment been conducted to identify Asbestos Containing Materials (ACM's)
Is the register of ACM's or their absence held on site and readily available
Is asbestos noted as being present in the the location
Is an Asbestos Management Plan in place and readily available
Are all ACM's clearly marked or labelled
Is there a program of inspection by a competent person in place
Have all employees at the location received suitable and sufficient information, instruction and training on ACM's
Either no ACM's are present on site or an Asbestos Survey could not be located

Workplace Stress

Is there a policy or arrangements in place detailing requirements

Display Screen Equipment (DSE)

Is there a policy or arrangements in place detailing requirements
Any employees at the location designated as DSE user
No employees are noted as being "Users" pursuant to the Display Screen Equipment regulations. No further assessment required.
Some employees are noted as being DSE users and formal DSE assessments should be conducted
Have DSE assessments been conducted for all users
Have the outcomes of the DSE assessments been acted upon
HAs suitable and sufficient information, instruction and training been provided to employees regarding Display Screen Equipment

Control of Substances

Requirements pursuant to the Control of Substances Hazardous to Health Regulations - COSHH - 2002 (as amended)
Is there a policy or arrangements in place detailing requirements
Has a COSHH register been completed
Have substance hazard sheets been completed for all onsite hazardous chemicals or substances
Do hazard sheets detail emergency procedures for exposure or consumption etc
Has suitable and sufficient information, instruction and training been provided to employees

Young Persons

Requirements pursuant to Regulations 19 of the Management of Health and Safety at Work Regulations 1999 (as amended)
Is there a policy or arrangements in place detailing requirements
Are any Young Persons employed at this location
Are arrangements in place to conduct suitable risk assessments of all Young Persons
Are assessments made available to the parent or guardian of the Young Person
Suitable and sufficient information, training and instruction provided to the young person.
No young persons are employed at this location

Expectant Mothers

Requirements pursuant to regulations 16-18 of the Management of Health and Safety at Work Regulations 1999 (as amended)
Is there a policy or arrangements in place detailing requirements
Arrangements in place to conduct suitable and sufficient risk assessment of new or expectant mothers
Arrangements to keep the risk assessments under review
Arrangements in place for suitable rest periods for expectant mother
Suitable facilities in place to rest and express milk etc
Suitable information, instruction and training provided to expectant mothers

Glazing

Is there a policy or arrangements in place detailing requirements
Has an assessment of glazing risks been completed
Are the policy and risk assessment controlled documents

Control of Legionella at Work

Information and controls pursuant to the control of legionella at work
Is there a policy or arrangements in place detailing requirements
Has a water systems risk assessment been completed for the location
Are the policy and risk assessment controlled documents
Is a program of test and inspection in place for the water system
Is suitable and sufficient information, instruction and training provided to employees regarding risks

Emergency Planning

Accident Reporting

Requirements pursuant to the Social Security Act and the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995
Is there a policy or arrangements in place detailing requirements
Are there suitable arrangements for reporting accidents in the workplace
Does the policy clearly define the need and timescales for RIDDOR reporting
Has a nominated person or persons in the business been identified to complete RIDDOR reports
Suitable arrangements in place to records all less than 7 day absence accidents pursuant to RIDDOR
Procedure in place to retain RIDDOR reports for a minimum of 3 years
Suitable and sufficient information, instruction and training provided to employees on accident reporting arrangements

First Aid Arrangements

Requirements pursuant to the Health and Safety (First Aid) Regulations 1981 (as amended)
Is there a policy or arrangements in place detailing requirements
Has an assessment of first aid requirements for this location been completed
Has the assessment noted the requirement for FIRST AID personell
The risk assessment has not identified the need for fully trained first aid personnel therefore none are present. Appointed persons are therefore required as detailed below.
Have sufficient qualified first aid personnel been provided as required by the risk assessment
Are the identities of the first aid personnel clearly noted at the location or readily available
Are the certificates for the first aid personnel in date
Has the assessment noted the need for APPOINTED PERSONS
Full first aid personnel are appointed at this location so there is no requirement for appointed persons
Have sufficient appointed persons been detailed for the location
Are the identities of the Appointed Persons clearly noted at the location or readily available
Has suitable and sufficient training been provided to the appointed persons
Have suitable facilities for first aid been provided. (First aid kit etc)
Are contents of the first aid kit regularly audited and replenished as needed
Are all items in the on site first aid kit in date
Has suitable and sufficient information, instruction and training been provided to all employees regarding first aid arrangements

Work Equipment, Premises and Enviornment

Provision and Use of Work Equipment

Information and requirements pursuant to the Provision and Use of Work Equipment Regulations
Is there a policy or arrangements in place detailing requirements
Has a risk assessment concerning Work Equipment been completed for this location
Are assessment and policy etc controlled documents
Is work equipment regularly inspected
Process in place to report damaged or dangerous equipment
Have all staff been trained in the risks of work equipment at this location
Any high risk or dangerous work equipment on site
No equipment on site is considered to present a high risk to employees and no further assessments are necessary
Are safe systems of work in place for each high risk equipment type
Has specific training and instruction been provided for those high risk equipment types
Have nominated individuals only been authorised to use the high risk equipment
Items of equipment on site do present higher risks to employees and should be the subject of an independent assessment and suitable controls measures put in place.
Have suitable assessments been conducted for equipment deemed high risk

Lifts and Lifting Equipment

Is there a policy or arrangements in place detailing requirements
Is the policy or arrangement a controlled document
Are there lifts or lifting equipment at this location?
No lifts or lifting equipment are present at this site
Are there records of statutory test, inspection and maintenance
Are there emergency procedures in place for lifts or lifting equipment
Have employees received suitable and sufficient information, instruction and training
Has a suitable and sufficient risk assessment been completed regarding the lifts or lifting equipment

Electricity at Work

Issues relating to general electrical safety and pursuant to the Electricity at Work Regulations 1999
Is there a policy or arrangements in place detailing requirements
Is electricity at work covered in the location risk assessment
Are risk assessment and policies controlled documents
Has the fixed electrical installation been inspected in the last 5 years. Records on site?
Portable appliance testing conducted
Evidence that electrical items are regularly inspected
Damaged, faulty or dangerous items reported and removed
Suitable and sufficient information, instruction and training provided for all employees

Racking and Storage

Information and controls surrounding racking and storage areas.
Is there a policy or arrangements in place detailing requirements
Does the site risk assessment include racking and storage
Are the policy and risk assessment controlled documents
Is the racking regularly inspected for signs of damage or unsafe loading
Does the racking appear secure, fixed and fit for purpose
Are statutory load notices (if required, present and correct
All employees receive suitable and sufficient information, instruction and training

Safe Premises

General workplace safety issues and observations
External fire exit routes free from obstruction
Good housekeeping standards throughout
Floors and walkways free from tripping hazards
Steps and stairs in good condition and free from tripping hazards
Visitor management controls in place
Contractors managed and works controlled
Contractor competence assessed and appropriate
Safe means of access and egress to site

Immediate Risks

Immediate Risks Noted at TIme of Audit
Photo of Issue
Risk Identified
Hazard Rating
Control Measures Needed
- Conduct risk assessment
- Effect repairs
- Management action
- Staff awareness
- Training
Comments

Actions and Sign Off

Action Planning

The following actions were noted and agreed with the location representative
Action Item
Recommendation or action

Sign Off

The content of this audit have been discussed with me and I confirm I understand fully the details contained within
Signature Location Representative
Audit sign off - Total Risk Management
Signature - Total Risk Management