Retirement Living Plus Scheme Audit - May 2024

• Conducted on

  Date

• Prepared by

• Scheme

  Select

• Internal impressions walkaround (fire doors wedged, scooters within hallways, fire extinguisher checks, flammable items, notice board check, general cleanliness)

• External impressions walkaround (full perimeter walkaround, car park signage, gutters, moss build up, condition of furniture, fence panels)

• Customer PEEPs are in date, summary is in place

  Yes

  No

  N/A

• Housing ERP scenarios complete

  Yes

  No

  N/A

• Care provider ERP scenarios complete

  Yes

  No

  N/A

• Service certificate & risk assessment dashboards in date

  Yes

  No

  N/A

• Quaterly SALTO back up on USB drive being complete

  Yes

  No

  N/A

• Weekly master key audit being complete on iAuditor

  Yes

  No

  N/A

• Monthly pull cord spot check complete

  Yes

  No

  N/A

• Monthly kitchen audits completed

  Yes

  No

  N/A

• Monthly gym audit complete

  Yes

  No

  N/A

Care H&S Checks

• Daily wellbeing calls check sheet - care (upload photos)

  Yes

  No

  N/A

• Weekly Stairlift Checks - housing (upload photo) if applicable to your scheme

  Yes

  No

  N/A

• Daily H&S check sheet - care (upload photos)

  Yes

  No

  N/A

• Weekly H&S check sheet - care (upload photos)

  Yes

  No

  N/A

• Monthly H&S check sheet - care (upload photos)

  Yes

  No

  N/A

• Daily fire panel checks - care (upload photos)

  Yes

  No

  N/A

• Weekly hot/cold & flush water checks - care (upload photos)

  Yes

  No

  N/A

• Weekly internal EML checks - care (upload photos)

  Yes

  No

  N/A

• Monthly external EML checks - care (upload photos)

  Yes

  No

  N/A

• Monthly communal window restrictor checks - care (upload photos)

  Yes

  No

  N/A

• Monthly communal pull cord checks - care (upload photos)

  Yes

  No

  N/A

• Monthly customer pull cord, pendant & window restrictor checks - care (upload photos)

  Yes

  No

  N/A

• Monthly thermometer calibration checks - care (upload photos)

  Yes

  No

  N/A

• Monthly first aid stock checks - care (upload photos)

  Yes

  No

  N/A

• Monthly disaster box stock checks - care (upload photos)

  Yes

  No

  N/A

• Monthly SALTO Audit checks - care/housing (upload photos)

  Yes

  No

  N/A

• Catering panel meeting minutes saved within sheets (quality & transformation - catering - catering panels)

  Yes

  No

  N/A

• Bi-Monthly Tenant Meeting/RLM drop in Minutes Complete

  Yes

  No

  N/A

• Snap survey complete for grounds maintenance & window cleaning

  Yes

  No

  N/A

• Bi-Monthly staff meeting complete, minutes saved upon shared drive

  Yes

  No

  N/A

• Evidence of at least 2 monthly 1-1's/wellbeing check-ins have been sent to your line manager

  Yes

  No

  N/A

• Monthly Lifestyle Coach performance pulse document complete

  Yes

  No

  N/A

• RLM Signature

  Sign