Information
-
Store Visited
-
Conducted on
-
Prepared by
-
Location
-
Managers On Duty
-
Are all employees in dress code?
-
Is the store clean and ready for Jaime Jones visit?
-
Is the store performing Zone 1 greeting perfectly?
-
Welcome to Sprint
-
Name exchange
-
Show empathy
-
Recommend iPad while waiting
-
Utilize the customers name
-
Do the working managers know the district top 8? (List name and answers)
-
Is the store using accessory bundles perfectly? (Prices, pitch)
-
Is the store taking all customer to the iPad and SPC zone?
-
Can the store employees demo the iPad perfectly? (Test all reps)
-
Are the store reps used to and comfortable with "Accessory Bundles"?
-
Is the store aware of the three district priorities?
-
Is the store manger using the daily sales tab to find their APH throughout the day and inspecting who isn't participating?
-
Is the store tracking BB and TEP in the back room? (Provide picture)
-
Is there tracking on tablets, APH and Conversion in the back room? (Provide picture)
-
What is the store morale plan? (Ask all reps and compare answers)
-
Can the reps find the best practice library? (Test all reps)