Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Visual - Guest Appearance

  • Landscape / General Appearance: Grounds are tidy- free of trash and weeds / Lawn Mowed / Generally appealing

  • Menus - Including DT: Inspect every menu board - verify they are clean and in good repair (including PAYS), POP is correct (current, proper placement) and confirm all monthly elements are posted / Confirm current suggestive sell cards are posted

  • Patio: Clean and neat - In good repair - Safe

  • Lighting: If PM visit - verify all neon, menu, canopy, and sign

  • Windows: Clean and neat - no unnecessary clutter (if painted, is message current and professional looking), nothing in window-seals

  • Lot / Sidewalks: Clean - free of trash and stains / Trash cans clean / Dumpster area clean and gates-doors closed

  • Signs: No hand written signs

  • Rest Rooms: Clean and well stocked - mechanically sound - including locks, Checklists in use

  • Notes:

Interior

  • Organization / Housekeeping: Store organized / Clean and neat

  • Equipment: All equipment clean and in working condition - if not, list repair/replacement needed and timing under "notes"

  • Notes:

Service

  • Reply Time:

  • Delivery Time:

  • Ketchup/Salt Procedures: Observe actual practice of crew - not in bag but offered at delivery

  • Mints / Napkins: Mints and napkins at expo station in white trays and sent out with every order

  • Notes:

Product Quality:

  • Sandwich / Side Item: Hot, fresh, seasoned, dressed properly, good tasting, packaging correct, and FF/TT salted

  • Drink: Proper amount of ice, no spillage, good tasting

  • Current Promotional Items: Recipe followed, packaging correct

  • Hold Timers: All holding timers working and in use

  • Product Levels / Bread: Appropriate cooked product levels / Bread Quality (enter bread expiration date)

  • Select date

  • Notes:

Image

  • Management / Crew Appearance: Uniforms/Grooming clean and sharp - facial hair neatly trimmed- no off duty employees hanging around

  • Counters/Tables/Shelves: All counters/tables/shelves clean and free of clutter

  • Notes:

Time, Temp, and Other

  • Verify all temperature logs: In place and in use, corrective actions recorded, use to determine need for critical audit?

  • Cleaning Calendar in Use: Up to date on all equipment cleaning, all chore lists/equip. maint. schedule up to date

  • Labor/Schedule: Review current labor percentage and schedule to ensure proper coverage and staffing levels are correct

  • Deposits Verified: Per policy on every visit, DSR filled out, no deposits in safe, safe locked, and all policies are being followed

  • Critically Late Tickets (less than 5%):

  • Notes:

Notes:

  • Supervisor

  • I agree by signing I will make the needed changes in a timely manner agreed on by myself and my supervisor

  • Manager

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