Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
- Luton central
- Sundon Park
- Riddy Lane
- Wigmore lane
- Dunstable Central
- Katherine Drive
- Hemel central
- Hatfield
- Welwyn Garden City
- Hemel east
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Integrity in operation
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Team members treating each other with respect
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English being spoken at all times
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New team member follow up - check on the progression of new starters
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Shift Manager leading his/her team well and with professionalism
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Hustle & Driver at the Door Time reports displayed, drivers briefed and targets set
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Aces in their places
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Smart hustle in place
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Upsell targets and Game Plan in place, and all staff briefed
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Uniform and grooming standards met
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Team adhering to overall standards and procedures
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Customer service at the counter and on the phones to a high standard and upsell offered
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Dough management in place
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Product to a high standard
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Pull and Push method in operation
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Mirror Makeline in operation
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Oven tender fully trained
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Oven to makeline feedback
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Runner system in place, if not is the driver turnaround fast?
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Route well managed
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New Customer Call backs in place
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Sanitation & handwashing in operations
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HTA in operation
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Down time duties being done
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HACCP daily cleaning task completed
