Sample - Load Quality Audit

Facility / Audit Information

• Facility Name:

• Product Customer:

• Load Type:

  INBOUND

  OUTBOUND

• Load Originator:

• Inbound Carrier:

• Inbound Trailer number:

• Load Number:

• Load Seal Number:

• Shipment Recipient:

• Outbound Carrier:

• Outbound Trailer number:

• Load Number:

• Load Seal Number:

• Auditor Name:

• Date / Time of Audit started:

  Date

Audit Criteria

• Grade audit elements using the following standard:
  YES - Compliant / Meets Expectation
  NO - Not Compliant / Did not meet Expectation
  
  Instructions to Auditor
  1 For NO responses, auditor is expected to select discrepancy options where available. Auditor should note discrepancy quantities corrected.
  
  2. Some Defect Options are dependent on Load Type (Inbound or Outbound), Responses ending with (C) are attributed to Customer / Inbound. Responses ending in (F) are attributed to Facility / Outbound.
  
  3. Auditor is encouraged to take pictures (add media) in support of NO assessment grades.
  
  

• 1. Is trailer operational and without damage?

  YES

  NO

  N/A

• Enter discrepancy and take pictures (add media):

• 2. Load has correct product codes / date codes and quantities?

  YES

  NO

  N/A

• Observed Defect (check each observed during audit)

• Product Code Error (C)

• Number of Product Code errors:

• Date Code Error (C)

• Number of Date Code errors?

• Shipped Quantity Error (C)

• Number of Shipping Quantity errors?

• Mis-Tagged Pallet (F)

• Number of Mis-Tagged Pallet errors?

• Picking Error (F)

• Number of Picking errors?

• 3. Does product meet customer's quality expectation (no signs of crushing, damaged corrugate, torn flaps)?

  YES

  NO

  N/A

• Observed Defect (check each observed during audit)

• Inbound Pallets with creased cases or compression (C)

• Number of inbound cases with creases or compression?

• Inbound Pallets with damaged cases / torn flaps (C)

• Number of inbound damaged cases / cases with torn flaps?

• Outbound Pallets with creased cases or compression (F)

• Number of outbound cases with creases or compression?

• Outbound Pallets with damaged cases / torn flaps (F)

• Number of outbound damaged cases / cases with torn flaps?

• 4. Is all product on good pallet platforms?

  YES

  NO

  N/A

• Number of bad pallets requiring correction.

• 5. Is all product on the correct pallet platform type?

  YES

  NO

  N/A

• Number of pallets swapped to correct platform?

• 6. Is palletized product stretch wrapped to customer expectation?

  YES

  NO

  N/A

• Number of pallets requiring stretch wrap?

• 7. Were all pallets properly stacked / loaded to protect product during shipment?

  YES

  NO

  N/A

• Observed Defect (check each observed during audit)

• Pallets shifted during transport (C).

• Number of pallets shifted?

• Pallet cases were spilled during transport (C).

• Number of spilled pallet cases?

• Product was not adequately separated on platforms, requiring extra processing (handling), during receipt. (C)

• Number of cases separated and palletized?

• Pallets were not set in proper load configuration. (F)

• Number of pallets not set properly?

• Pallets contained unnecessary platforms, adding to weight to shipment. (F)

• Number of excess pallet platforms detected?

• 8. Were load brace poles properly used?

  YES

  NO

  N/A

• Observed Defect (check each observed during audit)

• Load brace poles not used on inbound shipment. (C)

• Did product shift as a result of load brace not being present?

  NO

  YES

• Load brace pole(s) were used, but not set properly. (C)

• Did product shift as a result of load brace poles not set properly?

  NO

  YES

• Operator had completed loading process without setting load brace. (F)

• Was load brace pole correctly installed, following correction by auditor?

  NO

  YES

• 9. Were load air bags used and properly installed, where required?

  YES

  NO

  N/A

• Observed Defect (check each observed during audit)

• Air bags were needed for inbound load, but not installed. (C)

• Did inbound product shift due to air bags not installed, when needed?

  NO

  YES

• Was inbound product damaged, due to air bags not installed?

  NO

  YES

• Operator had completed loading process without installing needed air bags. (F)

• Were air bags correctly installed, following correction by auditor?

  YES

  NO

  N/A

• 10. Were all noted audit defects corrected prior to product receipt and storage or product shipment?

  YES

  NO

  N/A

• Date / Time LOAD AUDIT completed:

  Date

• Take note of the number of points scored (0-10), before proceeding to next section.

OVERALL ASSESSMENT

• Select number of points scored (YES responses) during Load Quality Audit (Minimum - 0 / Maximum - 10)

• Grading Overall Assessment (Maximum points attainable from Audit Section - 10)
  C - Compliant - 10 points
  MD - Minor Defects Noted - 8 to 9 points
  NC - Non-Compliant - 7 points or less

• Overall Assessment of LOAD QUALITY:

  Compliant

  Minor Defects

  Non-Compliant

• Justification for Non-Compliant assessment.

• Signature of Auditor:

  Sign

Acknowledgement

• Reviewed and concur with assessment.

• Reviewed and do not concur with assessment.

• Reason for not concurring:

• Signature of Operations Manager:

  Sign