Was a safe place to unload your vehicle available?
Were you greeted or spoken to within 30 seconds of arriving?
Did the attendant say welcome to "Insert Building Name Here?"
What color uniform top was the attendant wearing?
Did the greeting attendant give you their name or introduce themself by name?
Was assistance offered or were you offered help to unload your vehicle?
Was Valet Parking service offered?
Was the cost of Valet Parking offered or explained?
Were you told where to claim your vehicle upon departure?
Was the valet attendant neatly groomed?
Is there a valet present and available to drive a vehicle?
Do Valet attendants Jay walk or walk across the street outside of the crosswalk?
Did the cashier begin by getting your vehicle on the way, by calling or sending someone first?
Is the cashier wearing a name badge?
Is the cashier neatly groomed?
Did the cashier thank you by name?
Did the cashier give you an estimate of when the vehicle would be ready?
Were you given safe and convenient access to load your vehicle?
Did the valet stop traffic for you to safely cross entrance lanes?
Did Valet driver offer to assist with loading vehicle?
Did Valet driver collect your claim check?
Did Valet driver give you a fond farewell or a nice salutation?
Did Valet driver or another attendant open the doors for all passengers?
- 3 minutes
- 5 minutes
- 7 Minutes
- 10 Minutes
- 15 Minutes
- Over 15 Minutes
- Seat was moved
- Radio station was changed
Were all parts of the valet ticket removed from your vehicle and keys?