Service Managers Audit of Services

• Site conducted

  Select

• Conducted on:

  Date

• Prepared by:

• Location:
  Address

• Property:

• Name of Member/Members:

• Team Manager:

• Date of Audit:

  Date

Section 1 - People that we support

• Does the Individual have a completed Key information sheet

  Yes

  No

  N/A

• Does the Individual have up to date essential tasks that reflect how they are supported each session

  Yes

  No

  N/A

• Does the individual have an up to date Health Action Plan? Is it completed to a satisfactory standard?

  Yes

  No

  N/A

• If needed does the Individual have an intimate care plan

  Yes

  No

  N/A

• Date of last review

  Date

• Does the Individual have a Jewish care plan which reflects their religious and cultural desires

  Yes

  No

  N/A

• Where capacity is in question have capacity assessments taken place

• Where applicable has DOLs been raised with local authority

  Yes

  No

  N/A

• Does the individuals have a consent agreement in place

  Yes

  No

  N/A

• Does the Individual have a work/college timetable in place

  Yes

  No

  N/A

• Does the individual have a support agreement in place

  Yes

  No

  N/A

• Where applicable does the individual have communication plan in place

• Does the Individual have a personised 1 page profile in place

  Yes

  No

  N/A

• Are all individual risk assessments in place, within their review date and signed off by the Service Manager

  Yes

  No

  N/A

• Are daily monitoring logs completed & checked

  Yes

  No

  N/A

• Where applicable is there a positive behaviour support plan in place

  Yes

  No

  N/A

• Where applicable is there a moving and handling plan in place

  Yes

  No

  N/A

• Where applicable is the individual supported by monitoring and accurately recording all positive behaviour charts. e.g ABC forms

  Yes

  No

  N/A

• Where applicable is the individual supported by monitoring and accurately recording all health information, e.g. epilepsy chart, weight chart, BP chart, diabetes

  Yes

  No

  N/A

• Where applicable is the individual supported by monitoring and accurately recording all medication

  Yes

  No

  N/A

• Is there evidence that the individual is been supported to achieve their desired goals

  Yes

  No

  N/A

• Does the Individual have a signed tenancy & support agreement

  Yes

  No

  N/A

• Does the Individual have a regular key worker session agreed frequency

  Yes

  No

  N/A

• Is the individual involved in planning meals and going shopping

  Yes

  No

  N/A

• Are all individuals actively involved with the cleaning and tidying of areas of the house

  Yes

  No

  N/A

• Is the Individual registered with Dentist, Optician, Doctor and other support agencies

  Yes

  No

  N/A

• Are all health appointments recorded appropriately in the diary

  Yes

  No

  N/A

• Is the communication book being used effectively and appropriately

  Yes

  No

  N/A

• Is handover sheet completed (if applicable)

  Yes

  No

  N/A

• Personal files are stored safely with recognition of need of confidentiality

  Yes

  No

  N/A

• Is there a Kashrut statement in place

  Yes

  No

  N/A

• Are Parent contact logs being completed

  Yes

  No

  N/A

Section 2 – Medication Management

• Has the Individual MARS sheet been implemented accurately and in full?

  Yes

  No

  N/A

• Are MARS sheets initialled accurately and in full (no unexplained gaps?)

  Yes

  No

  N/A

• Are there any errors on MARS sheet if so please detail

  Yes

  No

  N/A

• Have all staff signed Medication Administration Record sheet - List of initials and signatures

  Yes

  No

  N/A

• Have all staff read and signed the Medication Policy

  Yes

  No

  N/A

• Where applicable is there a current self-medicating risk assessment in place

  Yes

  No

  N/A

• Has the Lead Support Worker signed off the Medication Administration Record (MAR) Sheet Audit Form (monthly) have all actions been completed

  Yes

  No

  N/A

• Is there a medication signing out form in place

  Yes

  No

  N/A

• Is there a Medicines disposal form in place?

  Yes

  No

  N/A

• Does the Individual have a medication risk assessment in place

  Yes

  No

  N/A

• If applicable does the individual have a PRN protocol in place?

  Yes

  No

  N/A

• Is all Medication stored safety in line with policy including controlled medication

  Yes

  No

  N/A

• Is all medication within its expiry date

  Yes

  No

  N/A

• If Applicable is a Controlled drugs protocol in place. Has it been followed? Has there been any errors

  Yes

  No

  N/A

Section 3 - Financial management

• Does the individual have a signed financial declaration in place?

  Yes

  No

  N/A

• Are all transactions recorded fully with in the Persons’ budget book/financial record sheet and signed by staff and individual

  Yes

  No

  N/A

• Are all money’s locked in a safety box or safe to which the Individual has access to and held in an appropriate place?

  Yes

  No

  N/A

• Is the Individual encouraged to sign for all transactions within their financial records

  Yes

  No

  N/A

• Are receipts provided for purchases (where appropriate)

  Yes

  No

  N/A

• Have all staff read and signed relevant financial policies and procedures?

  Yes

  No

  N/A

• Is all financial paperwork orderly, legible and available for external audit?

  Yes

  No

  N/A

• Do finance sheets and books balance with the record of expenditure and the receipts attached and their corresponding finance tin

  Yes

  No

  N/A

• There is evidence that a Lead Support Worker has carried out spot checks of the individuals finances

  Yes

  No

  N/A

• Is the Lead Support Worker reconciling and signing off individuals finances monthly

  Yes

  No

  N/A

Section 4- File Audit

• Is each person’s Person Centred file accessible to the individual?

  Yes

  No

  N/A

• Is each person's Person Centred file inclusive and reflective of their needs and wishes?

  Yes

  No

  N/A

• Are all files clearly labelled with a picture of the member included?

  Yes

  No

  N/A

• Do all files have clear contents lists and dividers that match the index and information in the file are in accordance with this?

  Yes

  No

  N/A

• Is there any duplication of information in files

  Yes

  No

  N/A

Section 5- Food Hygiene

• Have fridge temperatures (no higher than 5c) and freezer temperatures (minimum -18c) been checked daily and adjusted to ensure they are with in appropriate range

  Yes

  No

  N/A

• Are all open foods labelled from the date of opening

  Yes

  No

  N/A

• Are all frozen food labelled with a use by date

  Yes

  No

  N/A

• Are all foods in date

  Yes

  No

  N/A

• Are all other foods stored appropriately and stored in clean locations

  Yes

  No

  N/A

• Are knives and cutting boards clearly marked for vegetable and meat use

  Yes

  No

  N/A

Section 6 -Staffing

• Has there been a team meeting in the last 3 months. Has the meeting been recorded and any actions carried out

  Yes

  No

  N/A

• Have all staff working within the team had supervision in the 2 month’s? Add in initials of who’s notes you reviewed

  Yes

  No

  N/A

• Has the supervisions data base been updated

  Yes

  No

  N/A

• Have all staff working within the team had an appraisal in the last 12 months? List any outstanding appraisals

  Yes

  No

  N/A

• Have any new staff joined the team in the last 3 months

  Yes

  No

  N/A

• Staff induction been signed off and documents sent to HR

  Yes

  No

  N/A

• Teams probation period been signed off and documents sent to HR

  Yes

  No

  N/A

• Are you staffed sufficiently?

  Yes

  No

  N/A

• Are staff receiving resident specific inductions

  Yes

  No

  N/A

Section 7 – Training

• Check all staff members training records. Any training outstanding? If so nominate identified staff to undertake training immediately

  Yes

  No

  N/A

• Is there a need for specialist training within the team?

  Yes

  No

  N/A