SGN Standards audit

• Conducted on

  Date

• Prepared by

• Location
  Address

Instructions: INSTRUCTIONS 1. Answer "✔", "✖", "N/A" on the questions below. 2. Add photos and notes by clicking on the paperclip icon 3. To add a Corrective Measure click on the paperclip icon then "Add Action", provide a description, assign to a member, set priority and due date 4. Complete audit by providing digital signature 5. Share your report by exporting as PDF, Word, Excel or Web Link

Store exterior

• Adequate external lighting?

  Yes

  No

  N/A

• All areas outside the store are clean, tidy and maintained ( no weeds or rubbish)?

  Yes

  No

  N/A

• Store surround is clean and tidy?

  Yes

  No

  N/A

• Fascia is clean and in good condition?

  Yes

  No

  N/A

• Windows are clean?

  Yes

  No

  N/A

• Bins are emptied and litter controlled?

  Yes

  No

  N/A

• Opening hours are displayed?

  Yes

  No

  N/A

• Current promotional posters are displayed?

  Yes

  No

  N/A

Store entrance

• Entrance is clean and uncluttered?

  Yes

  No

  N/A

• Entrance mat is in use?<br>

  Yes

  No

  N/A

• Baskets and trolleys are available and in good condition?

  Yes

  No

  N/A

• Main promotional end up to date?

  Yes

  No

  N/A

• Community notice boar available and up to date?

  Yes

  No

  N/A

Sales area

• Lighting and ceiling tiles are well maintained

  Yes

  No

  N/A

• Floors are clean and well maintained

  Yes

  No

  N/A

• Fixtures and decor are clean and well maintained

  Yes

  No

  N/A

• There is a balance between off the shelf activity and clutter

  Yes

  No

  N/A

• There are no products on the floor

  Yes

  No

  N/A

• All products have shelf edge labels<br>

  Yes

  No

  N/A

• There is a gap management system in place and gaps are at a minimum

  Yes

  No

  N/A

• All lines from current promotion are available

  Yes

  No

  N/A

• All promotional lines are highlighted with POS

  Yes

  No

  N/A

• Current must stocks are available

  Yes

  No

  N/A

• Top sellers are available

  Yes

  No

  N/A

• Newspaper giveways are available

  Yes

  No

  N/A

• Food to go offering is suitable for time of the day

  Yes

  No

  N/A

Fresh Area

• Refrigeration is clean and at correct temperature

  Yes

  No

  N/A

• Correct planogram is in place

  Yes

  No

  N/A

• Seasonal produce is in place

  Yes

  No

  N/A

• Country of origin is displayed for each loose product

  Yes

  No

  N/A

• All products are in date and suitable for purchase

  Yes

  No

  N/A

• Own label pastries and sandwiches are available

  Yes

  No

  N/A

• Reduce to clear policy is in place<br>

  Yes

  No

  N/A

• Wastage policy is in place

  Yes

  No

  N/A

Kiosk area

• Clean, tidy and free of clutter

  Yes

  No

  N/A

• EPOS kit is clean and well maintained

  Yes

  No

  N/A

• Tobacco gantry is full

  Yes

  No

  N/A

• All counter displays are tidy and well merchandised

  Yes

  No

  N/A

• All staff are wearing current uniform/name badge

  Yes

  No

  N/A

• Staff are friendly and greet the customer

  Yes

  No

  N/A

• Staff are aware of current promotions

  Yes

  No

  N/A

• There is a queue management system in place

  Yes

  No

  N/A

• Carrier bags are available

  Yes

  No

  N/A

• Legal notices are in place

  Yes

  No

  N/A

• A refusal book is in use

  Yes

  No

  N/A

Back office

• EPOS system in place

  Yes

  No

  N/A

• EPOS operating standards in place

  Yes

  No

  N/A

• Latest price file has been downloaded

  Yes

  No

  N/A

• All deliveries are checked in correctly

  Yes

  No

  N/A

• System back up is in place

  Yes

  No

  N/A

• Negative stocks are investigated

  Yes

  No

  N/A

Stockroom

• No stock items are stored directly on the floor

  Yes

  No

  N/A

• No stock items are stored above 6 feet 4 inches high

  Yes

  No

  N/A

• Dedicated ambient wastage area are clearly marked

  Yes

  No

  N/A

• Dedicated fresh wastage area clearly marked

  Yes

  No

  N/A

Back Yard

• No cages, containers or equipment are stored outside

  Yes

  No

  N/A

• All rubbish is in bins

  Yes

  No

  N/A

• All bins are closed and secure

  Yes

  No

  N/A