Solar Install - Completion Document

• Ensure the visit is started in OFSC

Install Details

• Install start date:

  Date

• Finish date:

  Date

• Total duration:

• Summary completed by:

Customer Details

• For data protections purposes, please only use initials and first part of the postcode.

• Customer initials:

• First part of postcode only:

• Property type:

  Select Detached Semi-detached Terraced Bungalow Apartment / Flat Other

  • Detached
  • Semi-detached
  • Terraced
  • Bungalow
  • Apartment / Flat
  • Other

• How many floors to the property?

  Ground only

  Ground +1

  Ground + 2

  Ground +3

  Other

• DNO status:

  G98

  G99

• Inverter make & model:

• Number of panels:

• Panel wattage:

• Total panel output:

• Number of arrays:

• Batteries:

  N/A

  1

  2

  3

  4

• Total battery kWh:

• Bird protection:

  Yes

  No

  N/A

• For data protection, please only use SIS numbers

• Lead Electrician:

• Other Electricians:

• Lead Solar PV Installer:

• Other Solar PV Installers:

Parking restrictions

• Is there available parking for the installation team?

  Yes

  No

  N/A

• If yes, what type of parking is available?

  Select Off street On street Residents parking Public car park Private car park Other

  • Off street
  • On street
  • Residents parking
  • Public car park
  • Private car park
  • Other

• If no, what parking restrictions are there?

  Red route

  Double yellows

  Busy street

  Other

  N/A

Access restrictions

• Are there any access restrictions at the property?

  Yes

  No

  N/A

• What access restrictions are there?

  Select Locked gates Obstructed pathways Shared access Neighbour access Working on the highway Traffic Building work Permanent obstacles Temporary obstacles Other N/A

  • Locked gates
  • Obstructed pathways
  • Shared access
  • Neighbour access
  • Working on the highway
  • Traffic
  • Building work
  • Permanent obstacles
  • Temporary obstacles
  • Other
  • N/A

• Can all the access restrictions be removed or controlled? If not please escalate

  Yes

  No

  N/A

• After escalation, can all the access restrictions be removed or controlled?

  Yes

  No

  N/A

• Does the customer have any COVID like symptoms?

  Yes

  No

  N/A

• Does the customer require the wearing of face coverings?

  Yes

  No

  N/A

• What external hazards have you identified?

  Select Animals / Pets Decking Failing light Garden Gas / Electric Hazardous Heavy rain Ice / Snow Manual Handling Scaffolding Strong winds Third party Traffic parking Uneven ground None

  • Animals / Pets
  • Decking
  • Failing light
  • Garden
  • Gas / Electric
  • Hazardous
  • Heavy rain
  • Ice / Snow
  • Manual Handling
  • Scaffolding
  • Strong winds
  • Third party
  • Traffic parking
  • Uneven ground
  • None

• What actions have been carried out based on the external hazards identified?

  Select Removed Controlled Escalated

  • Removed
  • Controlled
  • Escalated

• What internal hazards have you identified?

  Select Animals / Pets Furniture Gas / Electric Hazardous Manual handling No carpet floors Stairs Third party None

  • Animals / Pets
  • Furniture
  • Gas / Electric
  • Hazardous
  • Manual handling
  • No carpet floors
  • Stairs
  • Third party
  • None

• What actions have been carried out based on the internal hazards identified?

  Select Removed Controlled Escalated

  • Removed
  • Controlled
  • Escalated

• After any escalations, can you now proceed safely with the task?

  Yes

  No

  N/A

• After checking the delivery, was the order complete?

  Yes

  No

  N/A

• If no, what items were missing? Please provide name of item and quantity

• How were the missing items replaced?

  Select Van spares Local purchase Same day delivery from MMHG Next day delivery from MMHG Other N/A

  • Van spares
  • Local purchase
  • Same day delivery from MMHG
  • Next day delivery from MMHG
  • Other
  • N/A

• Did the missing items have an impact on the installation duration?

  Yes

  No

  N/A

• What access platform is to be used on this installation?

  Scaffold

  Easi-Dec

• What ladder will be used to access the platform?

  Single section

  Double section

  Triple section

  Scaffolders ladder

• Is the loft going to be accessed on this installation?

  Yes

  No

  N/A

• What ladder will be used to access the loft?

  Combi extended A-Frame

  Combi extension ladder

  Single section

  Fixed loft ladder

  N/A

• Does the installation require the use of a ladder to secure cable?

  Yes

  No

  N/A

• What ladder was used to secure cable?

  Select Single section Double section Triple section Combi A-frame Combi extended A-frame Combi extension ladder Hop up Electrician small steps N/A

  • Single section
  • Double section
  • Triple section
  • Combi A-frame
  • Combi extended A-frame
  • Combi extension ladder
  • Hop up
  • Electrician small steps
  • N/A

Safe systems of work

• Can the installation be completed following our safe systems of work? If not please escalate

  Yes

  No

  N/A

• After escalating, can the installation be completed following our safe systems of work? Add note with details of who the escalation was made to, the details of the escalation and the outcome.

  Yes

  No

  N/A

Personal Protective Equipment

• Can you confirm that the correct PPE can be worn to complete this visit? If not please escalate

  Yes

  No

  N/A

• After escalating, can the installation be completed with the correct PPE? Add note with details of who the escalation was made to, the details of the escalation and the outcome

  Yes

  No

  N/A

• If you select 'Yes' to highlight any issues in this section, it is important that you take a photograph and add a note to the question.

External roof inspection

• Please upload a photograph of each roof that is going to be accessed during the installation

  Media

• Are there any visual defects to the roof?

  Yes

  No

  N/A

• Is there any damage to the gutter, fascia or soffits?

  Yes

  No

  N/A

• Are there any missing tiles?

  Yes

  No

  N/A

• Are there any damaged tiles?

  Yes

  No

  N/A

• Are there any missing ridge tiles?

  Yes

  No

  N/A

• Are there any damaged ridge tiles?

  Yes

  No

  N/A

• Are there any dips in the roof section?

  Yes

  No

  N/A

• Are there any dips in the ridge section?

  Yes

  No

  N/A

• Are there any chimneys on or near to the install section of the roof?

  Yes

  No

  N/A

• If there is a chimney, is it in good condition?

  Yes

  No

  N/A

• Are there any roof vents or roof windows on or near to the install section of the roof?

  Yes

  No

  N/A

• If there are any roof vents or roof windows, are they in good condition?

  Yes

  No

  N/A

• Are there any roof obstacles that are not shown in the installer pack sent by MMHG? If yes add note with details

  Yes

  No

  N/A

• Using your current training and processes, will any of the above issues prevent a safe install? If no, please escalate

  Yes

  No

  N/A

• After escalation, will any of the above issues prevent a safe install?

  Yes

  No

  N/A

Internal roof inspection

• Is the underside of the roof accessible?

  Yes

  No

  N/A

• Any signs of damage to the underside of the roof?

  Yes

  No

  N/A

• Is there a roof felt or membrane installed?

  Yes

  No

  N/A

• Is the roof felt or membrane in good condition?

  Yes

  No

  N/A

• Is there any light leakage through the roof?

  Yes

  No

  N/A

• Are there any signs of rot or damp?

  Yes

  No

  N/A

• Are there any signs of pest infestation?

  Yes

  No

  N/A

• Are there any signs of the roof sagging?

  Yes

  No

  N/A

• What is the distance between rafters? (in millimetres)

• What is the size of the rafters? (in millimetres, width and depth)

• Is there fixed lighting in the loft?

  Yes

  No

  N/A

• Is the loft boarded?

  Yes

  No

  N/A

• Will any of the above issues prevent a safe install? If so please escalate

  Yes

  No

  N/A

• After escalation, will any of the above issues prevent a safe install?

  Yes

  No

  N/A

• Important: Take a photo of the serial number of every solar panel that is to be installed.

  Media

• Can the solar panels be installed exactly as detailed in the installer pack?

  Yes

  No

  N/A

• If no, please provide details of why the solar panels cannot be installed as detailed in the installer pack:

• Roof tile type

  Concrete

  Clay

  Slate

  Other

• Will the tiles require notching to allow flush fitting over the roof anchors?

  Yes

  No

  N/A

• Please upload photos of roof before installation, showing any defects or damage on close ups. If multiple arrays are to be installed, repeat for each roof aspect

  Media

• If the solar panels are to be installed within 400mm of a roof edge, have additional roof anchors been used?

  Yes

  No

  N/A

• If any of the panels require optimisers, have the barcodes and positions of the panels and optimisers been captured for MMHG? Take a photo of the panels where optimisers have been installed, marking them with Skitch/Sketch up

  Yes

  No

  N/A

• Please upload photos of panels installed on roof. If multiple arrays have been installed repeat for each roof aspect

  Media

• Have the solar panels been cleaned down after installation?

  Yes

  No

  N/A

• Are all the solar panels installed level and aligned?

  Yes

  No

  N/A

• If there have been any broken tiles, have they been replaced?

  Yes

  No

  N/A

• Have all roof tiles been pulled back down into the correct position and the roof left watertight?

  Yes

  No

  N/A

• Has all the DC cabling been secured to the rails and not left on the roof?

  Yes

  No

  N/A

• Have all 20mm holes for access equipment been plugged?

  Yes

  No

  N/A

• If we have provided any additional consumables please list them here, and the quantities used:

• Please provide details of any issue that you encountered during this installation

• Please provide details of any learnings that you have gained from this installation

• Did you have to escalate any issues? If so please provide details of the escalation, who you escalated to and what the outcome of the escalation was.

• Has all SIS generated waste been removed from the outdoor areas of the site ready for return to UL?

  Yes

  No

  N/A

• Please ensure safe isolation procedure is followed before working on the consumer unit

• Incoming electricity supply type:

  TNCS

  TN-S

  TT

  Other

• Make of main consumer unit?

• Is there space on the main consumer unit to install solar?

  Yes

  No

  N/A

• Please upload photos of the main consumer unit:

  Media

• Is there an DNO isolation switch?

  Yes

  No

  N/A

• Please upload photos of the incoming electricity supply including electricity meter, DNO fuse and isolation switch (if present)

  Media

• Is an additional garage board being used?

  Yes

  No

  N/A

• Are you able to carry out a Zdb test?

  Yes

  No

  N/A

• Is there earth bonding to the mains water and mains gas? Please upload photos

  Yes

  No

  N/A

• Are you able to carry out an earth bonding continuity test?

  Yes

  No

  N/A

• Take a photo of the Inverter serial number:

  Media

• Inverter location:

  Loft

  Utility room

  Under stairs

  Garage

  Other

• Is the inverter being installed in the same location as the main consumer unit?

  Yes

  No

  N/A

• Take a photo of the EMliteEML generation meter serial number:

  Media

• What AC cable will be used to connect the inverter?

• How will the AC cabling be installed?

• Please upload photos of the inverter location, prior to commencing install

  Media

• Please list all electrical consumables used on this installation and the quantity of each item:

• Please upload photos of the finished installation. Photos must include: Inverter, DC isolators, AC isolators, generation meter, main consumer unit, batteries (if installed), garage board (if installed), DC cabling route, AC cabling route

  Media

• Have all serial numbers for panels, optimisers and inverter been captured?

  Yes

  No

  N/A

• Have all electrical safety labels been affixed in the correct places?

  Yes

  No

  N/A

• Please provide details of any issue that you encountered during this installation:

• Please provide details of any learnings that you have gained from this installation

• Did you have to escalate any issues? If so please provide details of the escalation, who you escalated to and what the outcome of the escalation was.:

• Has all SIS generated waste been removed from the indoor areas of the site ready for return to UL?

  Yes

  No

  N/A

DC Testing

• Has DC polarity been confirmed with the clamp meter?

  Yes

  No

  N/A

• Has an Irradiance test been completed?

  Yes

  No

  N/A

• Has a string open circuit voltage (VOC) test been completed?

  Yes

  No

  N/A

• Has a string circuit current (ISC) test been completed?

  Yes

  No

  N/A

• All DC Isolators tested?

  Yes

  No

  N/A

• Has an Insulation Resistance Test of the PV strings been completed?

  Yes

  No

  N/A

AC Testing

• All AC Isolators tested?

  Yes

  No

  N/A

• Has a continuity test of the PV circuit been completed? (R1 + R2)

  Yes

  No

  N/A

• Has an insulation resistance test of the PV circuit been completed?

  Yes

  No

  N/A

• Has the continuity and IR test confirmed polarity?

  Yes

  No

  N/A

• Have you tested the Zs?

  Yes

  No

  N/A

Documentation

• Has a minor works certificate been completed on NAPIT Fast Test?

  Yes

  No

  N/A

• All test results from DC and AC added to the minor works certificate?

  Yes

  No

  N/A

• Have all the Solar PV system details been added to the MMHG Portal?

  Yes

  No

  N/A

• Has any damage occurred during the installation visit? If yes please add note and upload photos

  Yes

  No

  N/A

• Can all damage be repaired by the installation crew?

  Yes

  No

  N/A

• Has any damage that cannot be repaired by the installation crew been escalated using the correct process?

  Yes

  No

  N/A

Solar Panels

• - Highlight the neat layout of the panels, either as original plan or improved plan

• - Highlight that all roof tiles have been replaced, any broken tiles have been fixed, all tiles have been notched to ensure a weathertight seal, and that all tiles are sat correctly with no gaps showing on the underside.

• - Highlight that all the DC cabling on the roof has been secured off the roof and under the panels

• - If any optimisers have been installed, highlight these panels to the customer for their awareness

• - Inform the customer that all the panels have been secured to the regulatory standards

• - Let the customer know that you have cleaned down all panels after installation to ensure peak performance

• - Show the customer that all 20mm holes used for access equipment have been plugged and sealed

External cabling

• - Mention to the customer that all external wiring has been secured to the latest wiring regulations

• - Highlight neat and tidy cable runs

• - Show the customer that all cable entry points have been sealed with with a drip loop to prevent water ingress

• - If any conduit has been installed externally, ensure the customer is aware of what cables are in the conduit and aware of any risks

Internal cabling and electrical installation

• - Show the customer all the internal cable runs either in conduit or surface mounted, mentioning that all internal wiring has been secured to the latest wiring regulations

• - Show the customer the electrical components and explain their purpose (Inverter, Isolators, Generation Meter). Also explain how they can isolate the components in event of an emergency.

• - Highlight your installation skills

• - If batteries are installed explain their purpose and the options available to charge them

• - Talk the customer through the inverter display

• - Ensure the customer has the right app for controlling their inverter settings

Final handover

• Explain customer escalation paths if they need any tech support in the future

• - Ask if they are happy with the work you have carried out for them, and if they need you to do anything else for them

• - Let the customer know they will receive a customer feedback survey based on the installation visit by yourself and that you'll appreciate them taking the time to complete this for you

• - Let the customer know you will just have one last walk around to ensure the site is left in a clean and tidy state. Carry out a full site inspection to make sure their is no SIS generated waste

• If there is any other feedback not captured already in this document, please add it here:

• Upload this document and EIC document to MS Teams group. Ensure the visit is closed in OFSC