SRI MIM Variance Quick Shop

• Audit Title

• Store #

• Conducted on

  Date

• Prepared by

• Manager on Duty

Drive-in Top 5 Variance Items

• 1.

• 2.

• 3.

• 4.

• 5.

• Any recent customer complaints with food quality issues?

• Order:

• How long did my order take?

• Was order delivery at appropriate time? If no explain any delays.

  Yes

  No

  N/A

• What was in my bag?

• What was my meal delivered with ?(condiments / sauces)

• Was my order scanned at the appropriate time and not force dispatched?

  Yes

  No

  N/A

• If I did not pay at the stall, did my carhop attempt to run my card at the stall?

  Yes

  No

  N/A

• NOTES: