Information
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AUDITORS
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000001
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Sm City Baguio
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Conducted on
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Prepared by
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Location
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Personnel
STORE CLEANLINESS KITCHEN AREA
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Dry kitchen floor?
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No broken/missing tiles wall or floor area?
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Clean baseboards?
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All drainage is working properly?
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Dust free kitchen?
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Shelvings dusted and cleaned, rust free?
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Organized shelvings and clean ?
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Ceiling with proper lighting, no busted light, no grease or stains?
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Emergency lights working and clean?
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Smoke detector installed and working?
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Parking , Alfresco & Dining Area
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Parking area clean within the store perimeter?
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Glass panels free of smudges & streaks?
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Door properly working ?
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Door free of smudges and streaks , handles polished and cleaned?
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Alfresco tables and chairs free of dust, floor swept consistently?
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Trash bins available for alfresco customers?
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Tables and chairs are clean and properly stained?
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No cuts on fabric for cushioned seats?
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Ceiling and floor is clean?
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Signages working and no busted light ?
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Baseboards clean and no excess mop stains?
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Guest or Staff Toilet Area
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All flush is working, bidet functional , no leak ?
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No broken tiles on floors or walls?
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Toilet floor is dry?
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Faucet/s are working properly?
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Mirror cleaned and free of stains?
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Lock is working?
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Handsoap is available?
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Alcohol is available?
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Tissue roll is available?
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No leaks?
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Toilet bowl are clean?
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OVERALL EQUIPMENT
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Blender
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Fructose Machine
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Water Heater
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Ice Machine
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Coffee Grinder
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Coffee Machine
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Chiller & Freezer
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Cake Display Chiller - exclusively for Cakes only
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FOH EQUIPMENT
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TV Monitor
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CCTV
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Sound System & Speakers
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Airconditioning Units
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*Wifi Active and in use
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POS Monitor and Printers
FOOD SAFETY & SANITATION
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Staff wearing hairnet and gloves while in preparation area?
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No sick person in the kitchen and dining area
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No evidence of pest infestation
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Opened items are stored in sealed containers and properly covered to avoid contamination
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Fire extinguishers present, labelled and updated , not expired
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Chemicals & cleaning materials separate from food stuff
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Items stored 6 inches above the ceiling / 6 inches above the floor
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No expired products in the storage area
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PRODUCTS
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All recipe/sub-recipe present and updated
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Master recipe book present and in use
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Quick reference guide present
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All products available, no 86d
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Uniform Appearance
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Are all employees wearing the correct shirts and are the shirts tucked in?
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Are all employees wearing black slacks?
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Are all employees wearing name tags?
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Are all employees wearing a cap and hairnet (include Management if assigned to a cooking or prep position).
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Are all management wearing same color of mask?
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Is all necessary hair in a bun and black hair tie used?
Dining Room Cleanliness
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Are the tables bussed?<br>
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Are the tables and chairs detailed clean?
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Are the floors clean?
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Is the Drink Station clean and stocked?
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Are the walls / dividers clean?
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Are the baseboards clean?
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Is the ceiling / vents / light diffusers clean?
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Are the garbages less than 1/2 full?
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Are the entry doors clean?
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Are the windows clean?
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Are all lights working?
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Are the restrooms cleaned and stocked?
Guest Service Procedures
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Is the DT employee greeting every customer within 5 seconds?
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Is the DT employee asking every guest "Do I have your order correct on the screen"?
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Is the DT employee repeating every order before collecting payment!
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Is the DT employee asking each guest how their service is, or apologizing for the problem?
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Is the DT employee thanking and inviting every guest back?
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BOH Cleanliness
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Is behind the grill and fryers clean?
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Is under all other equipment clean?
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Are the grill and fryer hoods clean?
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Is the prep area clean and organized?
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Are all the dishes put away clean?
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Are all kitchen and storage lights properly working?
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Is the dry storage area clean and organized?
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Is the walk in refrigerator clean and organized?
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Is the walk in freezer clean and organized?
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Is the break room clean and organized?
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Is the break room an inviting atmosphere for the employees to enjoy?