Store Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Outside Appearance

• Window Clings in good condition?

  Yes

  No

  N/A

• Outside entrance is clean, including windows and sidewalks?

  Yes

  No

  N/A

• Other?

  Yes

  No

  N/A

Safety and Security

• Exit sign present and visible?

  Yes

  No

  N/A

• Any safety issues on sales floor or back room? Ie. Ladders, broken fixtures, water on floor....etc.

  Yes

  No

  N/A

• Fire Extinguisher current?

  Yes

  No

  N/A

Collateral Merchandising/In store elements

• Music playing in store?

  Yes

  No

  N/A

• Chalkboard is up and decorated?

  Yes

  No

  N/A

• At least one T stand present in store?

  Yes

  No

  N/A

• Other?

  Yes

  No

  N/A

Phone and Accessory Merchandising

• Updated price tags?

  Yes

  No

  N/A

• Demo phones up and operational?

  Yes

  No

  N/A

• Demo Loop on all smartphones?

  Yes

  No

  N/A

• Phone Bar fillers are up where applicable?

  Yes

  No

  N/A

• Accessory wall merchandised correctly?

  Yes

  No

  N/A

• Other?

  Yes

  No

  N/A

Store Appearance

• All lights working?

  Yes

  No

  N/A

• All displays clean, operational and in good condition?

  Yes

  No

  N/A

• Phone bar in good condition?

  Yes

  No

  N/A

• Other fixtures in good condition?

  Yes

  No

  N/A

• Other?

  Yes

  No

  N/A

Rep appearance

• Shirt and Jeans in good condition?

  Yes

  No

  N/A

• Name tag worn?

  Yes

  No

  N/A

• Other?

  Yes

  No

  N/A

Rep Behaviors

• Were reps on sales floor if not with customers?<br>

  Yes

  No

  N/A

• Greeting customers with eye contact?

  Yes

  No

  N/A

• Rep's shaking hands with customers?

  Yes

  No

  N/A

• Rep's offering PPP?

  Yes

  No

  N/A

• Using sales process with customers?

  Yes

  No

  N/A

• Offering add a lines?

  Yes

  No

  N/A

• Offering accessories during a phone sale?

  Yes

  No

  N/A

• Offering Auto Pay?

  Yes

  No

  N/A

• Adding Deezer?

  Yes

  No

  N/A

Rep Knowledge

• Which phones have 4G LTE?

  Yes

  No

  N/A

• Tell me about our promotions.

  Yes

  No

  N/A

• What is Group Save and how does it work? How much do I save?

  Yes

  No

  N/A

• Show me how to access insight.

  Yes

  No

  N/A

• PPP Quiz Given?

  Yes

  No

  N/A

Operations

• Opening/ closing checklist completed?

  Yes

  No

  N/A

• Daily Huddles being completed?

  Yes

  No

  N/A

• Clover Phones being processed daily? Check Clover website for confirmation.

  Yes

  No

  N/A

Visit Notes

• Notes

  Yes

  No

  N/A