Store HR Visit Guide

• Region

  1

  2

  3

• Three Digit Store #

• Regional HR Manager

  R1- Mychal Gillespie (MGillespie@dbi.com)

  R2- David Kappert (DKappert@dbi.com)

  R3- Elaine Nicoloudakis (ENicoloudakis@dbi.com)

• Date of HR Visit

  Date

• Name of Manager on Duty

Sales Leadership

• The store has a set routine and process to consistently facilitate weekly performance coaching and improvement conversations to help associates improve selling skills

  Yes

  No

  N/A

• There is an actively engaged and present floor manager providing coaching, customer service support, and recognition

  Yes

  No

  N/A

• There is a selling culture in the store and all work areas and functions contribute (Review Associate Dashboard/Productivity by Role)

  Yes

  No

  N/A

Employee Relations & Compliance

• Paychecks are not "sitting" for more than 15 days at the store (Unclaimed paychecks and pay stubs should be sent back to the Payroll Department)

  Yes

  No

  N/A

• The most updated version of the store's State Addendum is displayed

  Yes

  No

  N/A

• Managers can explain meal and break guidelines and it is clear the store is following guidelines

  Yes

  No

  N/A

• Audit Time Statements in Blue Cube: The Store is accurately recording meals and pairing missed punches daily

  Yes

  No

  N/A

• There is an I9 on file for all active associates that is retained in a secure file, accessible to management only

  Yes

  No

  N/A

• There are separate I9 folder for active and separated associates

  Yes

  No

  N/A

• Audit 10 I9's of active associates. They have all been signed by the associate and verified by the manager (confirmed by a management signature)

  Yes

  No

  N/A

• Employee Hotline (The Network) poster is displayed in a conspicuous location

  Yes

  No

  N/A

• Additional copies of the most current handbook are available for distribution to current and new associates

  Yes

  No

  N/A

• The Work Number employment verification poster is displayed in the break room area

  Yes

  No

  N/A

Personnel Files

• Employee personnel file drawer/cabinet is secured

  Yes

  No

  N/A

• Audit 5 Active Personnel Files: All have a signed Position Profile for current role

  Yes

  No

  N/A

• Audit 5 Active Personnel Files: All have a signed handbook acknowledgement for 2015 handbook

  Yes

  No

  N/A

• Audit 5 Active Personnel Files for Stylists: All have signed Commission Acknowledgement Forms (signed by associate and a member of management)

  Yes

  No

  N/A

• No medical information was found contained in any personnel files

  Yes

  No

  N/A

David's Bridal Brand Standards

• Off stage areas are clean and reflective of the David's Bridal brand standards

  Yes

  No

  N/A

• All associates are dressed in accordance with company dress code standards

  Yes

  No

  N/A

• Communication and bulletin boards are properly displayed, updated, and maintained

  Yes

  No

  N/A

Maximizing Performance (Training, Corrective Action, and Engagement)

• Audit Three Recent Performance Acknowledgements to ensure quality and consistency

  Yes

  No

  N/A

• Identified under-performers are being provided with the adequate coaching, support, and additional training that they need to be successful (Identify under performers report, review documentation, and discuss plans for improvement)

  Yes

  No

  N/A

• New hires are receiving a quality onboarding and training experience (Check in with two recent hires to inquire about their on boarding and training experience and solicit feedback)

  Yes

  No

  N/A

• Looking at the turnover report, the store is trending to a 20%+ reduction in turnover compared to last year

  Yes

  No

  N/A

• There is evidence that there is a culture of recognition and a powerful sense of optimism

  Yes

  No

  N/A

Scheduling

• Work schedules are generated and posted two weeks out

  Yes

  No

  N/A

• Full time associates are scheduled for a minimum of 35 hours

  Yes

  No

  N/A

• All active associates have reported hours in the last pay period

  Yes

  No

  N/A

• Management is proactively managing and pre-planning PTO for the year

  Yes

  No

  N/A

Safety and Security

• Personal belongings are kept in a locker secured with a company provided padlock

  Yes

  No

  N/A

• Bag checks are completed when associates leave the store, including for lunches/breaks

  Yes

  No

  N/A

Winning Teams

• The SM, ASM, SASM, and ALM are all trained to use Winning Teams

  Yes

  No

  N/A

• The store is adequately staffed / staffed to matrix guidelines

  Yes

  No

  N/A

• The store moves candidates all the way through the system to hired (keeping it clean, accurate data, and getting back to our candidates)

  Yes

  No

  N/A

• The store has a bench of candidates available in Winning Teams; If no one is in bench the store has a recruiting plan

  Yes

  No

  N/A

• Candidates in testing are being reviewed and contacted

  Yes

  No

  N/A

• The candidates we are hiring are qualified (go into "Hired" and review scoring and qualifications; if low, a DM partner was taken)

  Yes

  No

  N/A

• In conversations with stylists, determine where some of our top performers are coming from (industry, work background, company).

• Which Circle of Excellence Achievers were working during the visit? Take time to recognize them for their contributions, achievements, and hard work.

• Visit Wins

• Visit Opportunity Areas

• Actions to take

• Action Plan Due to RHRM on:

  Date

• Follow Up Call Scheduled For:

  Date