Information
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Car park
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Is the car park clear of trolleys, and litter free?<br>
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Is the Receiving Dock area clear of rubbish and are the bins locked?
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Is the building exterior free from graffiti, damage and maintained to a professional standard?
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Is all external signage working and good condition?
Entrance
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Is the correct themed Point of Sale tied up and makes a statement prior to entering the store.<br>(EAS gates, header cards etc)?<br><br>
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Are trolleys (including 100ltr) and clean baskets available for customers?<br>(Clean, well maintained, baby straps in good condition and clasped together when not in use)
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Does the store have well maintained lighting?
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Are brochures and newspapers available?<br>
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Are the Trading Hours and Manager On Duty signs correct? Are general waste and recycling bins clean and empty?
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Is the Entrance special tied up aggressively: Right product, right place, right tickets for customer?
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Is the floral section well merchandised, good quality and with appropriate ticketing?
Produce
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Does the Produce department show abundance of merchandising in line with sales?
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Has the ASR routine been completed with accuracy? (Check minimum volatile 10 lines)
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Is Merchandising relevant to current promotion? (Market Tables and ends correct). Refer to current Ad Pack for guidance.
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Quality check - Is the 'Would I buy it test' and 'One crate' rule passed?
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Are cleaning standards maintained to appropriate standard?
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Is the 'Trim and Dunk' procedure maintained? (Review rhubarb, corn, celery)
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Are any missing tickets including adhocs? Is 'Country of Origin' ticketing maintained?
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Availability - Are appropriate lines merchandised to cover gaps?
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Cross merchandising execution: Is Project Surge in place?
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Are overall department presentation standards acceptable?
Bakery
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Is merchandising appropriate to promotional activity?
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Are stock levels sufficient and range for the store and time of day?
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Is correct range available through the dept including fresh cream cabinet?
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Quality check - Is the 'Would I buy it test' maintained? Review donuts and crusty lines quality)<br>
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Are cleaning standards to an acceptable level on the shop floor and preparation area?
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Are any tickets missing including adhocs?
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Is cross-merchandising execution in line with Project Surge?
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Are overall department merchandising and presentation standards acceptable?
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Has the Maxi bakery got the correct range?
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Has the ASR routine been completed with accuracy? (Review out of stocks and low stocks)
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Has the Food Safety Book been correctly maintained? Check Food Safety Book for completion, corrective actions and cleaning schedules, including Monthly Cleaning, been completed?
Deli
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Is the cabinet merchandising flow correct?
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Is the quality and the 'Would I buy it test?' maintained? (Review sliced and shaved meat section for quality)
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Are Hot chickens available?
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Does the Bain Marie have an appropriate amount and range of Hot Food?
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Are Cleaning standards appropriate (including cabinet glass)
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Are canbinet tickets clean and straight behind case? (review Antipasto and Chicken sections for soiled tickets)
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Do Island cabinets have appropriate availability and merchandising display standards?
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Is Cross merchandise execution maintained?
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Are overall department merchandising and presentation standard acceptable?
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Are Food Safety and Hot Food books correctly and accurately maintained? (Review Food Safety and Hot Food book for consistency of and integrity of completion)
Seafood
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Is merchandising relevant to current promotion? (Review appropriate space for sales and range)
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Are Cleaning standards, including cabinet glass, acceptable?
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Is ticketing correct (not soiled) and 'Fresh' toppers available?
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Is Cross merchandising in line with Project Surge?
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Is overall department presentation and standards acceptable?
Meat
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Is the Merchandising relevant to current promotional activity (Special Bay)?
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Is the Meat case filling is no more than 2 high?
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Is the Cleaning standards of the Chicken Section acceptable?
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Is there any missing tickets? (this is including Adhocs)
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Has Food Safety Books been completed, with corrective actions and cleaning schedule?
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Has the ASR routine been completed and accurate and Gaps over faced?
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Is there Cross Merchandising in line with Project Surge?
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Is the Overall department presentation and standards acceptable?
Perishables
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Has the brochure been tied up and the promo bays well executed? Does the Ends have good stock weight?
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Is the Milk case clean (including trays)?
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Are the Cleaning standards of the department acceptable?
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Is there any missing tickets? (this is including Adhocs)
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Has the Availability of Long Term OOS been flexed out?
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Is the entire Egg range available?
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Has the Cross merchandising execution on freezer doors and tops been completed?
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Is the Overall department presentation and standards acceptable?
Long life
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Is the Store faced up (review GM hang sell areas)?
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Are Ends and wings presented with sufficient stock weight and in line with SPDB?
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Are Off locations correct in line with Project Surge, tidy and are they well ticketed?
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Are the Cleaning standards of the department acceptable? (including kick plates)
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Has the Clip strip programme been maintained throughout?
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Is there no standard sell displays on show excluding corporate and exclusive lines?
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Are Drink fridges full at checkouts?
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Is there any missing tickets on the Ends or Off Locations? (this is including Adhocs)
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Has the Gap scan been completed (filled and other areas actioned)?
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Does the store have appropriate tickets down the aisles? (more than 10 labels missing in an aisle achieves a no)
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Is there evidence that PI investigation is being completed in detail? (check 1 complete aisle)
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Is there evidence that LTO are completed minimum once daily?
Checkouts
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Is the Front End stock levels (confectionary, drinks and newspapers etc) acceptable?
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Is there no queues at checkouts, (1+ 1 only) each lane except SCO ?
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Is the General cleaning standards sufficient?
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Is Priority 1 & 2 listings been used?
Stockroom
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Is SMP in place?
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Are there any loose trolleys of stock in the stockroom?
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Are the Cleaning standards acceptable?
General
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Does the Security Room only contain appropriate products? (ie are the Withdrawals/Recalls up to date)
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Are the staff facilities clean and well maintained?
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Are the Office areas tidy and clean?
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Is the Safety Boards up to date?
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Is the Stores Sales/Wage planning inline for this week and next week?
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Review any open Worker Compensation Claims. Have weekly meetings been occurring and recorded?
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Review Store's SHE Plan. Are the store's Safety House rules being followed?
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Are the Uniform standards across the store at an appropriate standard?
Sign Off
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Duty Manager
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Group Manager