Store Visit Check

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Wage Control and Management including Rostering

• All rosters are finalised, published and posted for the full fortnight in advance

  Select Yes No

  • Yes
  • No

• Current week's PT log sheets are posted next to Clock In machine and are they up to date in accordance with HR's requirements

  Yes

  No

• Stores wage spend for the month is relative to last year wage percentage or below<br>Budgeted wage spend has been adhered to and additional spend has been authorised by AM prior

  Yes

  No

• Annual Leave liability plans are in place

  Yes

  No

• General Observations, Comments or Action Points

STARS

• STARS board is layed out correctly, completely up to date and contains relevant additional information where applicable

  Yes

  No

  N/A

• STARS folders are of superior standard, contain all relevant information and are up to date

  Yes

  No

  N/A

• STARS coaching principles have been completely adhered to and coaching is deemed timely and effective

  Yes

  No

  N/A

• STARS disciplinary process has been adhered to

  Yes

  No

  N/A

• STARS budgeting is fair and realistic/achievable

  Yes

  No

  N/A

• General Observations, Comments or Action Points

DMWS

• Document has been signed off and filed daily indicating that the entire document has been checked

  Yes

  No

  N/A

• Negative Stock on Hand, Transfers and ITV have been followed and resolved in a timely manner (e.g. NSOH less than 20 SKU and oldest items resolved as priority, Transfers contained well within 7 days, ITV orders managed in timely manner and specific comments entered where outstanding)

  Yes

  No

  N/A

• General Observations, Comments or Action Points

Daily Walk-Thru

• Walk Thru has been conducted in high detail daily and is specific and relevant, every department and area has been included and covered off, takes have been allocated to specific team members for follow up

  Yes

  No

  N/A

• Storeroom, Processing rooms and offsite storage where applicable forms part of walk thru and focuses on OHS issues/concerns as well as damaged, loose and stock to be credited

  Yes

  No

  N/A

• Evidence of follow up and effectiveness

  Yes

  No

  N/A

• General Observations, Comments or Action Points

Late Week Promotional Tie-Up including Big Buys

• Late week promo has been executed in timely and effective manner

  Yes

  No

  N/A

• Big Buys and Wings are merchandise in accordance with document, signage and ticketing is 100% accurate. (Encourage over and above)

  Yes

  No

  N/A

• Interior and Exterior signage and banners are well executed and highlight most relevant offers as per the current promotions

  Yes

  No

  N/A

• General Observations, Comments or Action Points

Media Merchandise Planners

• Music, Movies and Games Merchandise Planners have been executed correctly and in timely manner

  Yes

  No

  N/A

• General Observations, Comments or Action Points

New Releases and Drive Aisle

• Music, Movies and Games New Release bins are prominent, effectively displayed, ticketed and stocked with current most relevant titles to engage and drive sales. They are placed in front entrance zone.

  Yes

  No

  N/A

• Promotional event zones consist of current promotional tie ups, these are very strongly executed in drive aisles and visible from front of store

  Yes

  No

  N/A

• General Observations, Comments or Action Points

Random Ticket and Price Checks

• 10 products have been scanned and prices/tickets are 100% correct, this includes appropriate action has been taken in relation to EL and QUIT stock lines

  Yes

  No

  N/A

• General Observations, Comments or Action Points

Random Software Stock On-Show Checks

• Box checks have been conducted (1-2 boats) and all stock is currently on show

  Yes

  No

  N/A

• General Observations, Comments or Action Points

Overall Observations and Comments