Information

  • Audit Title

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

15 Golden Rule Check

  • Entrance - is it clean, neat and tidy - uncluttered - no rubbish

  • Trolleys - are they clean and in good working condition and stacked neatly

  • Information - is it manned and clutter free

  • Security - are guards courteous and alert

  • Queuing - not more than 3 customers per till

  • Floors - always clean and clutter free

  • Signs - clean and smart and correct font

  • Unattended equipment - no unattended boxes, trolleys, ladders, etc...

  • Merchandise - are shelves always full and fresh

  • Team - do team acknowledge customers (3 meter greet) - no tea parties

  • Cleaning staff - do cleaners acknowledge customers and cleaning equipment not left unattended

  • Managers - are managers visible and available to assist customers

  • PA Announcements - are they friendly, frequent and easy to listen to

  • Courtyard & Distribution - neat, clean and tidy

  • Stockrooms - neat and organized

SUMMARY

  • FINAL COMMENTS/CONCLUSION

  • REGIONAL MANAGER

  • STORE MANAGER

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.