Title Page

  • Store visit

  • Conducted on

  • Prepared by

  • Store number

  • Store Name
  • Duty Manager

  • STORE NAME:
  • Duty Manager

1. External and Front of store

  • 1.1 External building and carpark.<br>

  • Actioned by

  • If no, please provide photos.

  • 1.2 Front of store Airlock.

  • Actioned by

  • If no, please provide photos

  • 1.3 Check price board

  • Actioned by

  • If no, please provide photos

  • 1.4 Community notice board

  • Actioned by

  • If no, please provide photos

  • 1.5 Recycling centre

  • Actioned by

  • If no, please provide photos

  • 1.6 Effective People Greeter in place

  • Actioned by

  • If no, please provide photos

  • 1.7 Trolleys and baskets in place and clean.<br>

  • Actioned by

  • If no, please provide photos

2. Customer service.

  • 2.1 Mystery shop results and GSS out comes.

  • Actioned by

  • If no, please provide photos

  • 2.2 Heat maps / Right people, Right place, Right time.

  • Actioned by

  • If no, please provide photos?

  • 2.3 Shift Leader presence on the floor.

  • Actioned by

  • If no, please provide photos

3. Selling Floor.

  • 3.1 Print and Copy clean and clutter free.

  • Actioned by

  • If no, please provide photos

  • 3.2 Promotional plan executed.

  • Actioned by

  • If no, please provide photos

  • 3.3 Merchandise standards and store recovery.

  • Actioned by

  • If no, please provide photos.

  • 3.4 Night fill process and Blue cards in place and actioned 100%

  • Actioned by

  • If no, please provide photos.

  • 3.5 Furniture samples are set up and in good condition.

  • Actioned by

  • If no, please provide photos.

  • 2.1 Mystery Shop results and GSS

  • Actioned by

  • If no, please provide photos.

  • 3.6 Store fully ticketed.

  • Actioned by

  • If no, please provide photos

  • 3.7 Side kicks, stacks and Clip Strips are set up to promotional plan.

  • Actioned by

  • If no, please provide photos.

  • 3.8 Promotional ends, pallets and dump bins.

  • Actioned by

  • If no, please provide photos.

4. Safety

  • 4.1 Review safety standards through out store to ensure all compliment.

  • Actioned by

  • If no, please provide photos.

  • 4.2 Review Safety minutes and Safety Plan have been completed.

  • Actioned by

  • If no, please provide photos

5. Back of House.

  • 5.1 Receiving housekeeping.

  • Actioned by

  • If no, please provide photos

  • 5.2 tea room and office clean.

  • Actioned by

  • If no, please provide photos.

  • 5.3 Notice Boards up to date.

  • Actioned by

  • If no, please provide photos

6. Shrinkage.

  • 6.1 Review weekly adjustment reports for completion.

  • Actioned by

  • If no, please provide photos

  • 6.2 Review shrinkage meeting minutes.

  • Actioned by

  • If no, please provide photos.

  • 6.3 High Risk product count schedule completed.

  • Actioned by

  • If no, please provide photos

7. Retail Execution.

  • 7.1 Tea and Coffee station compliant.

  • Actioned by

  • If no, please provide photos

  • 7.2 Trolleys and trolley handles.

  • Actioned by

  • If no, please provide photos

  • 7.3 Receiving Click & Collect area.

  • Actioned by

  • If no, please provide photos

  • 7.4 Receiving bench area clean and clutter free.

  • Actioned by

  • If no, please provide photos

  • 7.5 Aisle board signage.

  • Actioned by

  • If no, please provide photos

  • 7.6 Technology Navigational signage.

  • Actioned by

  • If no, please provide photos.

  • 7.7 All mobile. Phone rails.

  • Actioned by

  • If no, please provide photos.

  • 7.8 All camera rails.

  • Actioned by

  • If no, please provide photos.

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.