Store Visits -v4

• Restaurant Number

• Restaurant Manager

• PIC

• Reason for Visit

  Select Certification Follow Up

  • Certification
  • Follow Up

• Conducted on

  Date

• Prepared by

Store Visit

• Uniforms within standards <br>-refer to Uniforms Job Aid

  Yes

  No

  N/A

• Cleanliness <br>-maintenance checklist completed and in use

  Yes

  No

  N/A

• Quality - Prep list <br>-check quality and quantities (refer to prep list)

  Yes

  No

  N/A

• Quality - bread (refer to Bread Quality Job Aid)<br>

  Yes

  No

  N/A

• Quality - Assembly (refer to Quality Job Aid)

  Yes

  No

  N/A

• Quality - Oil (refer to Quality Job Aid and Calendar)

  Yes

  No

  N/A

• Station Planner - Grill (completed/in progress)

  Yes

  No

  N/A

• Station Planner - Fryer (completed/in progress)

  Yes

  No

  N/A

• Station Planner - Guest Service (completed/in progress)

  Yes

  No

  N/A

• Station Planner - Drive Thru (completed/in progress)

  Yes

  No

  N/A

On Going

• PIC in right position, deploying up and down to delegate tasks and effectively directing team?

  Yes

  No

  N/A

• "2 Minute Drills" conducted at lest every 1/2 hour?<br>-cleanliness <br>-protein cabinet <br>-quality

  Yes

  No

  N/A

• "Build-To's" being communicated to team and verified by PIC?<br>-compared "planned" stage products vs "actual/being used" stage products

  Yes

  No

  N/A

Supporting Material

• Daily Placement Chart (completed/in progress)

  Yes

  No

  N/A

• Daily Graphs (completed/in progress are non sales generating hours on the schedule i.e. Prep, maintenance, administration, TC, etc)

  Yes

  No

  N/A

• Task Assignment (completed/in progress)

  Yes

  No

  N/A

• Store Visit (completed/in progress)

  Yes

  No

  N/A

• Destroy (completed/in progress)

  Yes

  No

  N/A

• Hourly Sales Tracking (completed/in progress)

  Yes

  No

  N/A

Communication Board (current and with actionable notes)

• Employees Reward and Recognition

  Yes

  No

  N/A

• VOG (last and current period)

  Yes

  No

  N/A

• Weekly Goals and Achievements

  Yes

  No

  N/A

• Food Cost Variance analysis

  Yes

  No

  N/A

• Food Cost action plan

  Yes

  No

  N/A

• SOS

  Yes

  No

  N/A

• Cashier Performance

  Yes

  No

  N/A

• Void Order Report

  Yes

  No

  N/A

• Alerts per 10k tracking posted

  Yes

  No

  N/A

Misc Items

• Any food safety issues seen?

  no

  yes

• Does the PIC know the 8 criticals? 2-FRONT DOOR (NO ill employees, NO IMMINENT HAZARDS). 4-FRONT COUNTER ( hand wash at the start of your shift or after returning from break, wash your hands after restroom use, wash hands at hand wash sink with soap, wash hourly and complete with in 15 min. 2-GRILL. Final flip and check and NO bare/gloved hand contact with raw product.<br>

  Yes

  No

  N/A

• Is the team showing great service?

  Yes

  No

  N/A

• Is there a Serve Safe certificate posted?

  Yes

  No

  N/A

• Is the sanitizer buckets labeled and are there strips in the store to test? (Strips not expired, and is the water at the correct level 150-400)

  Yes

  No

  N/A

• Is there a set of back up tools in the store?

  Yes

  No

  N/A

• Take Temps of all equipment. <br>

  Yes

  No

  N/A

• Are tea liners tied and dated?

  Yes

  No

  N/A

• Check the last 5 days of HACCP, and is there signatures showing that it has been check by the managers?

  Yes

  No

  N/A

Critical Thinking

• Visual support

  Media

• New Action Plan - Maintenance -What happened -why did it happen -how can it be resolved (what tools/approaches can be put in place) -deadline -who is responsible (to execute and to follow up)

• New Action Plan - Prep -What happened -why did it happen -how can it be resolved (what tools/approaches can be put in place) -deadline -who is responsible (to execute and to follow up)

• New Action Plan - Station Planners -What happened -why did it happen -how can it be resolved (what tools/approaches can be put in place) -deadline -who is responsible (to execute and to follow up)

• Additional Comments

• PIC

  Sign

• Yes

  No

  N/A