Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
First impressions
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Is the external entry and exit to the store clean.
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Is the bin empty ?
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Are there sufficient trolleys available ?
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Are all posters correct ?
Aisle 1 and Aisle 2
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Are all products besides unavailable on show ?
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Are the aisles free from any obstructions?
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Is the standard of close/load running acceptable - flush to edge, gaps between products, products pulled forward.
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Are all price cards present ?
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Are the floors clean ?
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Are all lights in working order ?
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Are all ceiling tiles in good condition ?
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Are the air vents free of dust ?
Specials Merchandising
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Are all of the specials tables full ?
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Are all price cards present ?
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Are the tables/D's sitting within the designated boundaries?
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Are all products displayed within the tables/D's and not hanging into the aisle ?
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Is the high value cabinet adhering to merch guidelines ?
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Is the reduced block complete at door 7 aisle gap?
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Does the entire reduced block have table surrounds ?
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Are the table heights at the second rung post condensing ?
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Has condensing been completed appropriately? Theming, SOD procedure.
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Are food specials tidy, available and ticketed ?
Registers
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Are all registers operating with nil past the till?
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Are all products on show ?
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Are all products on show in the drinks chiller ?
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Are all price cards present ?
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Are staff checking bags and under trolleys ? <br>
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Are staff wearing name badges ?
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Is the till area clean and tidy ?
Alcohol Blocks
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Are all products on show ?
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Are the 6 pack beers full?
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Are all price cards present ?
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Are the shelves and floor clean ?
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Is the licensing signage correct ?
Freezer
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Are all products on show ?
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Are all freezer top products on show ?
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Are all price cards present ?
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Is there any unacceptable level of frost built up in the freezers ?
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Are the freezers free of any loose items ?
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Are all lights in working order ?
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Is the freezer signage all present ?
Produce
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Are all products on show ?
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Are all price cards present ?
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Is the quality acceptable ?
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Are all products displayed within the date rules ?
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Are the floors clean underneath and around the produce area ?
Chiller
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Are all products on show ?
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Are all price cards present ?
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Are all products displayed within their display date ?
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Are the shelves clean ?
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Are all the lights in working order ?
Bread
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Are all products on show ?
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Are all price cards present ?
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Are all products displayed within the date rules ?
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Are the freeze to thaw products correctly stickered?
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Are the shelves clean ?
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Are all the lights in working order ?
Back of house
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Are ambient 'uglies' organised appropriately
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Are there an appropriate amount of uglies in backstock for Fresh, Ambient and Specials.
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Has all dump stock been removed from the bench?
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Has waste been written off and disposed ?
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Are the new and old specials organised appropriately ?
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Is the back door alarmed?
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Are the fire exits and pathways clear of obstruction ?
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Is salvage organised ?
Last impressions
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Is the notice board information up to date ?
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Is the packing bench and exit airlock clean and free from rubbish ?
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Is credit card surcharge signage present ?
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Are all ceiling and window POS correct ?
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Does all stock in the tea room have a receipt of staff purchase sticker attached ? Is the tea room clean?
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Are the BSC and KPI's up to date ?
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Review current staff on the shift, does this match the base roster ?
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Is the sales and productivity up to date ?