Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

First impressions

  • Is the external entry and exit to the store clean.

  • Is the bin empty ?

  • Are there sufficient trolleys available ?

  • Are all posters correct ?

Aisle 1 and Aisle 2

  • Are all products besides unavailable on show ?

  • Are the aisles free from any obstructions?

  • Is the standard of close/load running acceptable - flush to edge, gaps between products, products pulled forward.

  • Are all price cards present ?

  • Are the floors clean ?

  • Are all lights in working order ?

  • Are all ceiling tiles in good condition ?

  • Are the air vents free of dust ?

Specials Merchandising

  • Are all of the specials tables full ?

  • Are all price cards present ?

  • Are the tables/D's sitting within the designated boundaries?

  • Are all products displayed within the tables/D's and not hanging into the aisle ?

  • Is the high value cabinet adhering to merch guidelines ?

  • Is the reduced block complete at door 7 aisle gap?

  • Does the entire reduced block have table surrounds ?

  • Are the table heights at the second rung post condensing ?

  • Has condensing been completed appropriately? Theming, SOD procedure.

  • Are food specials tidy, available and ticketed ?

Registers

  • Are all registers operating with nil past the till?

  • Are all products on show ?

  • Are all products on show in the drinks chiller ?

  • Are all price cards present ?

  • Are staff checking bags and under trolleys ? <br>

  • Are staff wearing name badges ?

  • Is the till area clean and tidy ?

Alcohol Blocks

  • Are all products on show ?

  • Are the 6 pack beers full?

  • Are all price cards present ?

  • Are the shelves and floor clean ?

  • Is the licensing signage correct ?

Freezer

  • Are all products on show ?

  • Are all freezer top products on show ?

  • Are all price cards present ?

  • Is there any unacceptable level of frost built up in the freezers ?

  • Are the freezers free of any loose items ?

  • Are all lights in working order ?

  • Is the freezer signage all present ?

Produce

  • Are all products on show ?

  • Are all price cards present ?

  • Is the quality acceptable ?

  • Are all products displayed within the date rules ?

  • Are the floors clean underneath and around the produce area ?

Chiller

  • Are all products on show ?

  • Are all price cards present ?

  • Are all products displayed within their display date ?

  • Are the shelves clean ?

  • Are all the lights in working order ?

Bread

  • Are all products on show ?

  • Are all price cards present ?

  • Are all products displayed within the date rules ?

  • Are the freeze to thaw products correctly stickered?

  • Are the shelves clean ?

  • Are all the lights in working order ?

Back of house

  • Are ambient 'uglies' organised appropriately

  • Are there an appropriate amount of uglies in backstock for Fresh, Ambient and Specials.

  • Has all dump stock been removed from the bench?

  • Has waste been written off and disposed ?

  • Are the new and old specials organised appropriately ?

  • Is the back door alarmed?

  • Are the fire exits and pathways clear of obstruction ?

  • Is salvage organised ?

Last impressions

  • Is the notice board information up to date ?

  • Is the packing bench and exit airlock clean and free from rubbish ?

  • Is credit card surcharge signage present ?

  • Are all ceiling and window POS correct ?

  • Does all stock in the tea room have a receipt of staff purchase sticker attached ? Is the tea room clean?

  • Are the BSC and KPI's up to date ?

  • Review current staff on the shift, does this match the base roster ?

  • Is the sales and productivity up to date ?

Comments and Follow-up action required including dates and timelines.

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