Technology & Lay-by

• technology & Lay-by

• Big W:

• Conducted on

  Date

• Prepared by:

Lay-by

• Are all parcels stored safely, and not on top of Brownbuilts?

  Yes

  No

• Check 3 staff checked and manifest signed by a manager.
  
  

• #1

• Customers name and account number

• Parcel must be sign by duty mgr before wrapping parcel.

• #2

• Customers name and account number

• Parcel must be sign by duty mgr before wrapping parcel.

• #3

• Customers name and account number

• Parcel must be sign by duty mgr before wrapping parcel.

• Check 6 parcels for any old labels/ past due date lay-bys

• #1

• Customers name and account number

• #2

• Customers name and account number

• #3

• Customers name and account number

• #4

• Customers name and account number

• #5

• Customers name and account number

• #6

• Customers name and account number

• Has lay-by stocktake been done for month

  Yes

  No

• Date completed:

  Date

• Have letters been printed

  Yes

  No

• Yes

  No

  N/A

• Have overdue & due payment lay-by's been actioned

  Yes

  No

• Are picking listed filed and stocked pulled correctly

  Yes

  No

• Is lay-by area clean and tidy and nothing on floor

  Yes

  No

• Click n collect items all scanned in correctly

  Yes

  No

• Customer hold's older 48 hours, with out note on them.

  No

  Yes

• Item need to be checked, call customer if need or return to show. See below for effected customer

• Customer

#

• Name:

• Product:

• Select date

  Date

• Call customer

  Return product to trading floor

• General points

point #

• Add media

  Media

Technology counter

• Are ATMA forms available at counter for when system is offline and are there any forms filled in at counter area. <br>They should be returned to cash office to send away.

  Yes

  No

• 18+ sign for games and films on display on counter.

  Yes

  No

• Do relevant TV displays have energy efficient label attached.

  Yes

  No

  N/A

• Counter area free of stock and no stock on floor, no paper work sitting on counter area, no phones and other personal devices behind counter area.

  Good

  Average

  Bad

• Is maintenance complete for dry lab

  Yes

  No

• Quell alarms on cabinets

  Yes

  No

• Camera cabinet.

• Select Quell alarm not turn on, please turn on Quell alarm missing Quell alarm fallen off needs to be stuck back on

  • Quell alarm not turn on, please turn on
  • Quell alarm missing
  • Quell alarm fallen off needs to be stuck back on

• Select Alarm on order Need to order alarm Replace missing alarm

  • Alarm on order
  • Need to order alarm
  • Replace missing alarm

• Tablet cabinet

• Select Quell alarm not turn on, please turn on Quell alarm missing Quell alarm fallen off needs to be stuck back on

  • Quell alarm not turn on, please turn on
  • Quell alarm missing
  • Quell alarm fallen off needs to be stuck back on

• Select Alarm on order Need to order alarm Replace missing alarm

  • Alarm on order
  • Need to order alarm
  • Replace missing alarm

• DVD cabinet.

• Select Quell alarm not turn on, please turn on Quell alarm missing Quell alarm fallen off needs to be stuck back on

  • Quell alarm not turn on, please turn on
  • Quell alarm missing
  • Quell alarm fallen off needs to be stuck back on

• Select Alarm on order Need to order alarm Replace missing alarm

  • Alarm on order
  • Need to order alarm
  • Replace missing alarm

• Gaming cabinet.

• Select Quell alarm not turn on, please turn on Quell alarm missing Quell alarm fallen off needs to be stuck back on

  • Quell alarm not turn on, please turn on
  • Quell alarm missing
  • Quell alarm fallen off needs to be stuck back on

• Select Alarm on order Need to order alarm Replace missing alarm

  • Alarm on order
  • Need to order alarm
  • Replace missing alarm

• General points

point #

• Add media

  Media