Title Page

  • Conducted on

  • Prepared by

  • Location

Service

  • Speed of service correct for the time of day

  • Barista interacting positively with customers during their wait

  • Barista is signed off to at least Barista Level

Espresso

  • Bags of beans date rotated and order levels correct

  • Group head flushed

  • Group basket dried

  • Dose pulled 3 times, weighed between 18.5 and 19.2g and had minimal spillage

  • Coffee leveled correctly

  • Tamping correct (straight wrist, using tamp mat and edge of the group handle and tamper twisted 90 degrees

  • Espresso brewed immediately

  • Extraction time between 22-26 seconds

  • Yield - 33-36g

  • Crema creamy and an even caramel colour

  • Taste (balanced between acidity&bitterness, espresso tastes clean, not ashy or dirty)

  • Flavour - you can taste notes of dark chocolate , cinnamon and treacle

Barista Knowledge

  • Barista can demonstrate how to check and adjust dose

  • Barista can demonstrate how to check and adjust extraction time

  • Barista answers 3 of the following correctly <br>What affects extraction time <br>What is the difference between arabica and robusta beans <br>What is the name of our espresso blend <br>What is the recipe specification <br>What is the name of our coffee roaster and why are they top quality <br>How often should the recipe be checked <br>What factors effect the extraction time of the espresso - name 3

  • How would you describe a Cappuccino, latte, flat white, piccolo and espresso - Auditor Pick one to ask

  • Why do we only serve our coffee in one size

  • What should be done with excess coffee grind at the end of the night

Milk Based Drinks - Capp, Latte or flat white

  • Fresh milk being used

  • Clean jug being used and all 3 sizes of latte jug available and 2 of the belly jug

  • Milk thermometers being used

  • Milk correct temp - 150F / 65 degrees C

  • Steam wand purged before and after steaming

  • Steam wand cleaned with a yellow cloth

  • Milk textured correctly (in a whirlpool direction)

  • Milk finished correctly (tapped and swirled so the milk has no large air bubbles and is shiny)

  • Drink visually correct (depth of foam and/ or latte art and served according to spec)

  • Consistency and persistence of foam - smooth and silky with no large air bubbles, foam does not collapse and come back when pushed away with a spoon

  • Flavour - the temperature and balance of the espresso and milk is correct

Equipment

  • Cup warmer functional and clean

  • Steam pressure between 1-1.5 when steaming

  • Water pressure 9 bar when brewing

  • All control buttons clean and working

  • Steam wand knobs easy to turn and clean

  • Water temperature on machines with a digital display approx 94 degrees <br>Older machines (Linea Classic) the display is underneath the drip tray in the corner which gives boiler temo, new machine (GB5) it is on the front of the machine <br><br>The brewing temperature of water hitting the coffee inside the grouphead. For Revelation this should be 91-92 degrees.

  • Shower screens clean and not damaged

  • Group seals in good repair and portafilters not leaking

  • Portafilter springs holding the basket in place, baskets and handles in good repair

  • Steam arm and nozzle clean and not leaking

  • Drip tray de-stained

  • Wastage box free of coffee build up

  • External of the coffee machine (including customer side, legs and underneath clean)

  • Water filter not in need of changing

Barista Tools

  • Wet and dry scales available and working

  • Hand Tamp available and in good repair

  • Tamp mat available in and in good repair

  • Timer available and working

  • Portafilter towel available and clean

  • Red drip tray cloth in use

  • Decaf tub clean, one pack of decaf in the tub at one time, correct decaf spoon being used

  • Group head brush

  • Group head cleaning powder available and correct amount being used (ask the team how much)

  • Grinder granules available and being used

  • Burrs brish

  • Spare group seals, shower screens, portafilter springs, burrs are all available

  • Flat head screwdriver

  • Steam frother cleaning fluid available and used correctly

Paperwork

  • Barista log book completed and actions noted

  • Monthly coffee machine audit complete

  • Coffee matrix up to date and available on the wall

  • Signature Area Manager

  • Signature Barista

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.