The Cornish Bakery

• The Cornish Bakery 6 Monthly Audit V2

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Outside

• Aboards are displayed to spec with correct POS for the time of day

  Yes

  No

  N/A

• Banners clean and in good condition

  Yes

  No

  N/A

• External chairs clean and in good condition

  Yes

  No

  N/A

• External tables clean and in good condition

  Yes

  No

  N/A

• Parasols clean and in good condition

  Yes

  No

  N/A

• External Lighting Working

  Yes

  No

  N/A

• The surrounding ground is clear from litter

  Yes

  No

  N/A

• External Signage in good repair

  Yes

  No

  N/A

• Window and ledges clean

  Yes

  No

  N/A

• Window Display Correct for the time of day and to merchandising standards

  Yes

  No

  N/A

• Windows clean, smear free and free from debris

  Yes

  No

  N/A

Front of House

• Skirting boards clean, dust , debris free and in good repair

  Yes

  No

  N/A

• Cold Counters clean, dust free , smear free and good condition

  Yes

  No

  N/A

• Hot counter clean , dust free , smear free and in good condition

  Yes

  No

  N/A

• All lighting working and clean

  Yes

  No

  N/A

• Condiment boxes clean and biscuits and crisps displayed neatly to brand standards

  Yes

  No

  N/A

• POS correct for the time of day

  Yes

  No

  N/A

• Bins clean and not over full

  Yes

  No

  N/A

• Till area tidy, dust and debris free

  Yes

  No

  N/A

• Tables and Table bases clean

  Yes

  No

  N/A

• Tables and chairs in good repair - check the sides of the cushioned chairs for crumbs

  Yes

  No

  N/A

• Floor clean and free from debris

  Yes

  No

  N/A

• No unnecessary items in the front of house/ customer area

  Yes

  No

  N/A

• Sugar bowls full and tent card on the table and clean

  Yes

  No

  N/A

• Drinks fridge full and working

  Yes

  No

  N/A

• Merchandising correct for the time of day and to company standard

  Yes

  No

  N/A

• Shelving behind the counters tidy, merchandised to standard for the time of day with the correct product

  Yes

  No

  N/A

• All product labels clean, straight including pasty labels

  Yes

  No

  N/A

• Air conditioning working, vents clean and correct temperature

  Yes

  No

  N/A

• Music on and correct volume

  Yes

  No

  N/A

• Back counter area in customer view tidy and clean

  Yes

  No

  N/A

• Back Shelving To brand standard - Coffee

  Yes

  No

  N/A

• Coffee Area organised and tidy

  Yes

  No

  N/A

• Coffee machine and grinder clean and in working order and coffee jugs available

  Yes

  No

  N/A

• Hand washing facilities available- hot water, soap and blue roll

  Yes

  No

  N/A

• Cupboards behind the counters clean, in good working order and organised inside

  Yes

  No

  N/A

Front of House Appliances

• Oven trays - enough available and clean

  Yes

  No

  N/A

• Combi oven clean inside and outside and in full working order

  Yes

  No

  N/A

• Ovens clean inside and out including internal racking

  Yes

  No

  N/A

• Ice machine clean - check inside , roof , seals and that there is a plastic scoop available

  Yes

  No

  N/A

• Hot chocolate machine working , clean and in good repair

  Yes

  No

  N/A

• Blender working , clean and in good repair

  Yes

  No

  N/A

• Crockery and cutler - holders clean, enough available , no chips , polished cutlery

  Yes

  No

  N/A

• Fire extinguishers tagged, in date, serviced and in the correct position

  Yes

  No

  N/A

• Bake plan available and in use

  Yes

  No

  N/A

• Insectecutor Working

  Yes

  No

  N/A

The Team

• Warm Cornish Welcome

  Yes

  No

  N/A

• Evidence of moment worthy service and being the worlds best

  Yes

  No

  N/A

• Bottle Necks Being Managed

  Yes

  No

  N/A

• Farewell

  Yes

  No

  N/A

• All team wearing the correct uniform

  Yes

  No

  N/A

• Team working to appropriate pace of the business

  Yes

  No

  N/A

• Tables being cleared quickly and cleaned

  Yes

  No

  N/A

• Table clearer interacting with the customers

  Yes

  No

  N/A

• Chairs and floor being cleaned when needed

  Yes

  No

  N/A

• Only jewellery worn is wedding band and 1 pair of stud earrings

  Yes

  No

  N/A

• Hair Tied Back

  Yes

  No

  N/A

• Clean Shaven or Neat Beard

  Yes

  No

  N/A

• No Mobile Phones in Sight

  Yes

  No

  N/A

• Ask a team member to name all 6 of The Cornish Bakery Core Values

  Yes

  No

  N/A

• Ask a team member what are the 4 point base of our customer service model<br><br>Warm Cornish Welcome, Moment Worthy Service, Being the World's Best, Farewell

  Yes

  No

  N/A

Product - please taste one of each product

• Probe and probe wipes available and probe working

  Yes

  No

  N/A

• Pasties to temperature - Min 55 degrees <br>If this question is failed all the marks are removed from this section. Pasties to held between 55-65c if they have been on the hot counter over 90 minutes - 2 hours

  Safe

  At Risk

  N/A

• Pasties baked to standard and merchandised to standard

  Yes

  No

  N/A

• Pastries baked to standard , proved correctly, displayed to standard

  Yes

  No

  N/A

• Scones - enough available , size and displayed correctly

  Yes

  No

  N/A

• Paninis and brioche to standard , spec

  Yes

  No

  N/A

• Brownie and carrot - displayed correctly , icing to standard and correct size

  Yes

  No

  N/A

• Availability levels correct for the time of day

  Yes

  No

  N/A

Coffee

• Head Barista signed off in the team

  Yes

  No

  N/A

• Espresso Check - Only three attempts allowed <br>18.5-19.2 / 22-26 / 33-36

  Yes

  No

  N/A

• Espresso Timer in use

  Yes

  No

  N/A

• Scales Available and working

  Yes

  No

  N/A

• Cappuccino and latte prepared to TCB spec

  Yes

  No

  N/A

• Hot Chocolate Prepared to Spec

  Yes

  No

  N/A

• Milk Probe in Use

  Yes

  No

  N/A

• Milk Temp and foaming consistently

  Yes

  No

  N/A

• Coffee Matrix Completed and up to date

  Yes

  No

  N/A

• All team working on the coffee machine are to at least Barista level (former provisional level)

  Yes

  No

  N/A

• All drinks made to company spec - If this is failed all marks from the section are removed

  Yes

  No

  N/A

Back of House

• Prep area clean and free from debris

  Yes

  No

  N/A

• Dry storage area clean and free from debris

  Yes

  No

  N/A

• All food and drink items elevated from the ground

  Yes

  No

  N/A

• All food and drink date labelled and in date

  Yes

  No

  N/A

• Chopping Board usage poster on the wall

  Yes

  No

  N/A

• All corridors free from obstruction

  Yes

  No

  N/A

• Walls clean

  Yes

  No

  N/A

• Floor clean and free from debris - check under appliances and work stations

  Yes

  No

  N/A

• Sink clean and shelving underneath

  Yes

  No

  N/A

• All chemical and cleaning materials available

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

• Dish washer working , softener and salt available and the appliance is clean

  Yes

  No

  N/A

• Prover clean and in working order

  Yes

  No

  N/A

• All open food date labelled

  Yes

  No

  N/A

• Fridges clean- shelving , inside , seals

  Yes

  No

  N/A

• FIFO evident

  Yes

  No

  N/A

• Soap dispenser and blue roll filled

  Yes

  No

  N/A

• Scales working and clean from debris

  Yes

  No

  N/A

• Freezer clean, organised , floor free from debris

  Yes

  No

  N/A

• Fridges working and to correct temperature

  Yes

  No

  N/A

• Fridge Layout sheet available on the fridge

  Yes

  No

  N/A

• No signs of pest activity

  Yes

  No

  N/A

Documents

• Food, drink , coffee and merchandising manuals available and in good repair

  Yes

  No

  N/A

• Opening and daily checklists

  Yes

  No

  N/A

• Fly Pasts

  Yes

  No

  N/A

• Calibrate temperature probe checks

  Yes

  No

  N/A

• Fridge and freezer temperature checks

  Yes

  No

  N/A

• Delivery temperature checks

  Yes

  No

  N/A

• Hot plate temperature monitoring

  Yes

  No

  N/A

• Coffee Machine daily checks

  Yes

  No

  N/A

• Waste Control

  Yes

  No

  N/A

• Daily Cleaning List

  Yes

  No

  N/A

• Team training files available and up to date

  Yes

  No

  N/A

• The Cornish Bakery Auditor

  Sign

• Franchise Duty Manager

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