Title Page

  • The Cornish Bakery 6 Monthly Audit

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Outside

  • Aboards are displayed to spec with correct POS for the time of day

  • Banners are clean and in good condition

  • External Chairs clean and in good condition

  • External Tables clean and in good condition

  • Parasols clean and in good condition

  • Kick boards clean and in a good state of repair

  • External walls of the kiosk clean and in a good state of repair

  • External awning clean and in a good state of repair

  • The surrounding ground is clear from litter and cigarette ends

  • External Signage in good repair

Front of House

  • Pastry Area clean, dust free , smear free and good condition

  • Hot counter clean , dust free , smear free and in good condition

  • All lighting working

  • Condiment boxes clean and biscuits and crisps displayed neatly to brand standards

  • Bins clean, appropriate full level and no marks

  • Till area tidy, dust and debris free

  • Drinks fridge full and working

  • Merchandising correct for the time of day and to company standard

  • All labels clean, straight

  • Behind the counters tidy

  • Back Shelving To brand standard

  • Shelving behind the counters tidy

  • POS correct for the time of day

  • Hand washing facilities available- hot water, soap and blue roll

Front of House Appliances

  • Combi oven clean inside and outside and in full working order - if they have one, if not mark as NA

  • Oven trays - enough available and clean

  • Ovens clean inside and out including internal racking

  • Cutlery available, displayed in the oval metal tins , enough available and clean

  • Fire extinguishers tagged, in date, serviced and in the correct position

  • Bake plan available and in use

  • Coffee Machine Clean

  • Insectecutor Working

The Team

  • All team wearing the correct uniform

  • Only jewellery worn is wedding band and 1 pair of stud earrings

  • Hair Tied Back

  • Clean Shaven or Neat Beard

  • No Mobile Phones in Sight

  • Team working to appropriate pace of the business

  • Bottle Necks Being Managed

  • Warm Cornish Welcome

  • Evidence of moment worth service and/or being the worlds best

  • Farewell - thank you

  • Can the team name all 6 of The Cornish Bakery Core Values

  • Can the team name the 4 points of the TCB customer service

Product - please taste one of each product

  • Pasties to temperature - Min 55 degrees <br>If this question is failed all the marks are removed from this section. Pasties to held between 55-65c if they have been on the hot counter over 90 minutes - 2 hours

  • Probe and probe wipes available and probe working

  • Pasties looking to standard and displayed to standard

  • Pastries baked to standard and displayed to standard - They have RTB only

  • Scones - enough available , size and displayed correctly

  • Brownie and/or carrot cake - displayed correctly , icing to standard and correct size

  • Availability for the time of day

Coffee

  • Coffee Matrix Completed and up to date

  • Coffee tool box available with all equipment inside

  • All team working on the coffee machine are to at least provisional level

  • Coffee machine and grinder clean and in good working order

  • Coffee area clean and organised

  • Both wet and dry scales Available and working

  • Milk jugs clean and all available

  • Espresso Check - Only three attempts allowed <br>18.5-19.2 / 22-26 / 33-36

  • Espresso Timer in use

  • Milk Probe in Use

  • Milk Temp and foaming consistently

  • All drinks made to company spec - If this is failed all marks from the section are removed

Back of House - In the main building

  • Prep area clean and free from debris

  • Dry storage area clean and free from debris

  • All food and drink items elevated from the ground

  • All food and drink date labelled and in date

  • Chopping Board usage poster on the wall

  • All corridors free from obstruction

  • Walls clean

  • Floor clean and free from debris - check under appliances and work stations

  • All chemical and cleaning materials available

  • Sink clean and shelving underneath

  • All lights working

  • Dish washer working , softener and salt available and the appliance is clean

  • All open food date labelled

  • Fridges clean- shelving , inside , seals

  • FIFO evident

  • Soap dispenser and blue roll filled

  • Scales working and clean from debris

  • Freezer clean, organised , floor free from debris

  • Fridges working and to correct temperature

Documents

  • Merchandising sheet, food and drink manual available and in good condition

  • Opening and daily checklists

  • Fly Pasts

  • Calibrate temperature probe checks

  • Fridge and freezer temperature checks

  • Delivery temperature checks

  • Hot plate temperature monitoring

  • Coffee Machine daily checks

  • Waste Control

  • Daily Cleaning List

  • Fridge Layout sheet available on the fridge - both inside BOH and in the Kiosk

  • Training files available and up to date

  • No signs of pests

  • Select date

  • The Cornish Bakery Auditor

  • Sandpiper Duty Manager

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