Thomas Hotels Gaming Rooms

VENUE AUDIT

• Select Aurora Bradbury Campsie Canterbury Chatswood Coach Commercial GT's Kingsgrove Lakes Madison Meridian Mortdale Tollgate Treetops Victoria

  • Aurora
  • Bradbury
  • Campsie
  • Canterbury
  • Chatswood
  • Coach
  • Commercial
  • GT's
  • Kingsgrove
  • Lakes
  • Madison
  • Meridian
  • Mortdale
  • Tollgate
  • Treetops
  • Victoria

• Conducted on

  Date

• Prepared by Cameron Armstrong

• With

COMPLIANCE

• A3 Think about your choices at main entry to venue.

  Yes

  No

  N/A

• Think sign on ATM

  Yes

  No

  N/A

• Think signs and u/18 not allowed at every entrance to room

  Yes

  No

  N/A

• AML/CTF folder up to date & staff completed training

  Yes

  No

  N/A

• Manual links folder up to date and filled in correctly

  Yes

  No

  N/A

• Info about the odds brochures displayed inside and outside rooms

  Yes

  No

  N/A

• All machines communicating with CMS

  Yes

  No

  N/A

• Resposible Gambling Programs - AHA 2013 poster inside and outside areas

  Yes

  No

  N/A

• Self exclusion program - signs up in venue, cards available on machines

  Yes

  No

  N/A

• Clock visible from every machine

  Yes

  No

  N/A

• Think sticker on each machine

  Yes

  No

  N/A

• Linked machine” details on all jackpot machines

  Yes

  No

  N/A

• Temperature gauges in use

  Yes

  No

  N/A

PRESENTATION

• Staff Presentation –- Uniforms, name tags, hairstyles, piercings & hygiene

  Yes

  No

  N/A

• Reserve sign at each machine with magnets

  Yes

  No

  N/A

• Machine & Jackpots Cleanliness (screens, button panels/buttons, coin trays & all machine surfaces)

  Yes

  No

  N/A

• Machine Talkers - "A5" on right side of all machines same eye level when patron seated

  Yes

  No

  N/A

• Pagers on every machine and in working order

  Yes

  No

  N/A

• Appropriate music, lighting & room temperature

  Yes

  No

  N/A

• Gaming booth is clean and presentable (look from patrons perspective)

  Yes

  No

  N/A

• VIP Signs in good order internal and external

  Yes

  No

  N/A

• General room presentation

  Yes

  No

  N/A

• Plants presentable

  Yes

  No

  N/A

OTHER

• Are all machines operational (any faults)

  Yes

  No

  N/A

• Is there any malicious damage to machines

  Yes

  No

  N/A

• Global Eye - machines up to date, floor layout and data capture

  Yes

  No

  N/A

• Complimentary snacks provided and of great quality when needed several times a day

  Yes

  No

  N/A

• Coffee machine stocked and in working order

  Yes

  No

  N/A

• Complimentary lollie bowls and cold wipes available

  Yes

  No

  N/A

• Payout, drink & till balance sheet used

  Yes

  No

  N/A

• Two staff gaming pagers in working order (volume up)

  Yes

  No

  N/A

• KEY ISSUES AND COMMENTS

• Hotel Manager

  Sign

• Select date

  Date

• Lex Elson-White

  Sign

• Select date

  Date