Title Page
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Restaurant Name:
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Form Date:
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Manager(s):
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Auditor:
RESTAURANT FRONT
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Q5334 Little Caesars exterior signage LCE approved and in good repair (Capture photo: front entrance, monument and all exterior signage)
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Reason
- Exterior signage is missing
- Exterior signage is damaged/not functioning
- Exterior signage is not in compliance with LCE (font, color, etc.)
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Q5335 Restaurant is following the minimum required hours of operation (11:00 am to 10:00 pm). OPEN sign is present, accurate, clean, and in good repair.
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Reason
- Restaurant is not open the minimum required hours
- Open sign is missing, damaged, not approved, and/or not in good condition
- Store hours signage is missing, damaged, not approved, and/or not in good condition
- Store hours are incorrect and/or do not match CV
- OTHER
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Q5336 Exterior of the building, outside lights, and parking lot, are clean, groomed, and in good repair
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Reason
- Exterior of the building is not in good repair
- Exterior of the building is not clean
- Poor lighting/lights are not in working order
- Parking lot has excessive trash or ungroomed lawn and landscaping
- Parking lot, sidewalks, and/or walkway not in good repair
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Comments:
IMMINENT HEALTH RISK - REFER TO POLICY
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Category Policy
Anything that cannot be cured in the moment results in a temporary restaurant closure until the imminent health risk can be cured.
Consult with the Regional Director and Regional Vice President in circumstances where the issue cannot be cured. -
Q7194 Running hot water (100ºF/38ºC) and cold water is available
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Q7195 Manager and crew members are free of illnesses and symptoms
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Q7196 Free of adulterated/contaminated ingredients and products
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Q7197 Free of sewer backups
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Q7198 Restaurant is free of pest infestation leading to food/contact surface contamination
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Q7199 Restaurant has sanitizer available and it is in active use at 3 compartment sink
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Q7200 Free of standing water on floors in restaurant
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Q7201 Hand washing sinks are provided and working properly
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Q7202 Time and Temperature Controlled for Safety (TCS) foods are held at the proper temperature (Cold food less than 40ºF/4ºC and hot foods above 150ºF/65.5ºC) and documentation proves that the product has been held at the proper temperature for the last 4 hours or more
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Q7203 Refrigeration equipment working properly, in good repair, and temperatures in proper range
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Comments:
LOBBY & FRONT COUNTER
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Q5337 Lobby area and equipment is clean and in good repair (Portals, Cres Cors, baseboards, thresholds, windows, vents, etc.)
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Reason
- Floors and baseboards are damaged/not clean (sweeping and mopping not evident)
- Walls and wall tile damaged and/or not clean
- Ceiling tile, vents, light fixtures damaged and/or not clean
- Windows, doors, and door thresholds are damaged and/or not clean
- Floor mats & chairs are damaged, not clean, and/or not present
- Cres Cor's are not clean
- Portal's are not clean
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Q5339 Digital menu boards (DMB) are turned on, in good repair, and displaying correct images
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Reason
- DMBs are not turned on
- DMBs are not funtioning properly
- DMBs are displaying incorrect images
- DMBs are not clean
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Q5340 Beverage cooler(s) in lobby are stocked, clean, and in good repair (glass, shelving, tracks, lights and vent), and there is no expired product
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Reason
- Beverage cooler is not in good working condition
- Beverage cooler(s) is not stocked
- Beverage cooler is not clean (glass, shelving, tracks, exterior)
- Expired product found
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Q5341 Approved POP posted and in good repair (past campaign materials should be removed)
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Reason
- Unapproved POP posted
- Required POP is not posted or missing
- Old POP not removed
- POP posted is damaged or not in good condition
- Hand written signs were present/posted
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Q5342 All Grab-N-Go products are stocked for expected daily business volume and within expiration (dippers, dessert, napkins)
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Reason
- Grab-N-Go products are not stocked and/or products observed were past their expiration
- Grab-N-Go products products were past their expiration
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Q5343 Public restroom is clean, stocked, & in good repair
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Reason
- Restroom is not stocked, not in good repair, and/or not being cleaned regularly
- Restaurant does not have a publicly accessible restroom
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Q5344 Cashiers demonstrated a sense of urgency to greet and assist guests
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Reason
- Customers were not being greeted promptly upon arrival
- Sense of urgency not demonstrated
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Q5345 Cashier made appropriate suggestive sells for order
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Reason: Suggestive selling not being done
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Q5346 Cashier demonstrated a sincere thank you to the guest
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Reason: Cashier did not thank guests
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Q5347 A minimum of 2 registers are checked out, and assigned to 1 cashier at a time
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Reason
- Not enough registers assigned for expected business
- Multiple employees were using the same register
- Only 1 register checked out
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Q5348 Front counter and Manager Station along with equipment are clean, free of clutter & in good working condition (shrouds, CV terminals, shelving, etc.)
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Reason
- Front counter/Manager Station was not clean, organized and/or free of clutter
- CV terminals are dirty/not being cleaned regularly
- CV terminals were not in good working condition
- Credit Card terminals are dirty/not being cleaned regularly
- Credit Card terminals were not in good working condition
- CV scanners are dirty/not being cleaned regularly
- CV scanners are not in good working condition
- Equipment is missing
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Q5349 Drive-thru station and its equipment is clean, free of clutter, and in good working condition (CV terminal, beverage cooler, Cres Cor, shelving, etc.)
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Reason
- Drive-thru area was not clean, organized and/or free of clutter
- CV terminal was dirty/not being cleaned regularly
- CV terminal was not in good working condition
- Drive-thru window was not clean (includes threshold)
- Drive-thru window was not in good working condition
- Cres Cor was dirty/not being cleaned regularly
- Cres Cor was not in good working condition
- Beverage cooler was dirty/not being cleaned regularly
- Beverage cooler was not in good working condition
- Restaurant does not have drive-thru
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Q5350 Cres Cor(s) are on and in good working condition
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Reason
- Cres Cor(s) are not turned on
- Cres Cor(s) are not in good working condition
- Cres Cor(s) are not holding the proper temperature (Proper temperature 155-165F/68-74C)
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Q5351 Portal(s) are on and in good working condition
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Reason
- Portal(s) are not turned on
- Portal(s) damaged and/or not in good working condition
- Portal(s) are not holding the proper temperature (Proper temperature 155-165F/68-74C)
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Q5352 *Online ordering is turned on, active during restaurant hours, & properly executed
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No - Immediate Fail
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Reason
- OLO is turned off or not fucntioning
- OLO does not match the restaurant hours
- OLO is not being properly executed
- More than 2 Pizza Portal doors not functioning
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Comments:
LANDING STATIONS
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Q5353 *All required core Hot-N-Ready® menu items are being offered
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No - Immediate Fail
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Reason
- Not offering current LTO
- Not offering Classic Pepperoni
- Not offering ExtraMostBestest Pepperoni
- Not offering Crazy Bread®
- Not offering Caesar Wings®
- Not offering Lunch Combo (lunch only open-2PM)
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Q7207 *Restaurant is adhering to the required menu and has the ingredients and equipment necessary to sell all of the CORE menu items (see policy).
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Reason
- Restaurant cannot/will not make the current LTO or its required varieties
- Restaurant has discontinued a past LTO that was maintained as part of the menu
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Question Policy
Required Core Menu Items:
Current Campaign/LTO
Current LTO
Round Pizzas
Classic Cheese
Classic Pepperoni
Slices-N-Stix Jalapeno
Slices-N-Stix Bacon
Slices-N-Stix
Pretzel Crust with Cheese Sauce
Pretzel Crust with Pizza Sauce
Old World Fanceroni Pepperoni
EXTRAMOSTBESTEST Round Pizzas
EXTRAMOSTBESTEST Cheese
EXTRAMOSTBESTEST Pepperoni
Detroit-Style Deep Dish Pizzas
Detroit-Style Deep Dish Cheese
Detroit-Style Deep Dish Pepperoni
Lunch Combo: 1/2 Detroit-Style Deep Dish Pepperoni & 20oz. PEPSI-COLA
Thin Crust Pizzas
Thin Crust Cheese
Thin Crust Pepperoni
Sides
Crazy Bread - 8 piece
Crazy Sauce - 4oz. cup
Crazy Combo - Crazy Bread & Crazy Sauce
Caesar Wings - 8 piece (Oven Roasted, Buffalo, BBQ)
Italian Cheese Bread
Desserts
Cookie Dough Brownie Made with M&M’S® Minis Chocolate Candies
Cookie Dough Brownie Made with Twix® Cookie Pieces
Caesar Dips
Ranch
Buffalo Ranch
Cheezy Jalapeno
Butter Garlic Flavor
Toppings
Old World Pepperoni
Pepperoni
Cheese
Bacon
Seasoned Beef
Italian Sausage
Smoky Ham
Green Peppers
Onions
Mushrooms, Canned OR Fresh (Choose 1)
Jalapeno Peppers
Banana Peppers
Pineapple -
Q5354 Accurate amount of product in the Cres Cor per CV and Altametrics projections
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Reason
- Accurate amount of product available
- Projection charts from CV or Altametrics not posted
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Q5355 *Hot-N-Ready® products are marked with appropriate CV stickers and are within their marked expiration time
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Reason
- Hot-N-Ready® products are not marked for expiration
- Hot-N-Ready® products are not within expiration
- Expired Hot-N-Ready® products were being sold to customers
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Q5357 Cooked Crazy Bread® display proper quality characteristics
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Reason
- There were 0 Crazy Bread ready to observe
- Crazy Bread pieces were not separated into 8 even pieces
- Crazy Bread was not golden-brown all the way around (overcooked or undercooked)
- Crazy Bread did not have proper amount of butter and/or parmesan cheese
- Crazy Bread was not the correct shape and/or size
- Crazy Bread did not have the proper rise
- Product meets all quality characteristics
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Q5358 *Waste procedures are in place, being followed & recorded
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Reason: Waste procedures are not being followed
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Q5592 Landing Station & Bread Station is setup properly, clean, and in good working condition (smallwares, containers, boxes, shelving, etc.)
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Reason
- All landing equipment is not present (cutters, grippers, boxes, etc.)
- Landing equipment is not in good working condition
- Landing job helpers are not posted at the station
- Landing station is dirty/not being cleaned regularly
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Q5593 Landing Station equipment is clean and in good working condition (CV terminal, printer)
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Reason
- CV terminal is dirty/not being cleaned regularly
- CV terminal is not in good working condition
- CV printer is dirty/not being cleaned regularly
- CV printer is not in good working condition
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Q5594 Oven(s) and Oven hoods are clean, in good working condition, and belt times & temperatures are properly set
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Reason
- Oven(s) are dirty/not being cleaned regularly
- Oven(s) are not in good working condition
- Oven belt times & temperatures are not properly set
- Oven hood & filters are dirty/not being cleaned regularly
- Oven hood is not in good working condition
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Comments:
PIZZA DRESS
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Q5595 *Proper portioning procedures followed at Pizza Dress Station
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No - Immediate Fail
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Reason
- The store is missing required equipment (cheese cups, ladles, scoops, etc.)
- Incorrect spec observed on pizzas (not enough pepperoni, other wrong portioning, incorrect toppings, etc.)
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Q5596 The pizzas prepared at Pizza Dress Station display proper quality characteristics
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Reason
- Incorrect spec observed for certain pizzas(cheese, sauce, pepperoni, other toppings, etc.)
- Pizza is not the correct round shape or fitting the pan completely
- The pizza toppings are not evenly distributed (toppings on crust or center loaded)
- Not using the cheese ring throughout the entire process
- The pizza has been sitting on the ready rack past its hold time (over proofed, bloated dough, etc.)
- Product meets all quality characteristics
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Q5597 Pizza Dress Station is properly set up and stocked for expected daily business
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Reason
- Pizza Dress Station is not stocked for expected daily business
- All required pizza dress smallware items are not present
- Pizza dress smallware items are dirty and/or not in good working condition
- Pizza dress job helpers are not posted
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Q5598 *Prepped product stored at Pizza Dress Station is marked for expiration
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Reason: Prepped product is not marked for expiration
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Q5599 Pizza Dress Station equipment is clean and in good working condition (Pizza Retarder, CV Terminal)
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Reason
- Pizza dress retarder is dirty/not being cleaned regularly
- Pizza dress retarder is not in good working condition (leaks, damages, etc.)
- CV terminal at pizza dress is dirty/not being cleaned regularly
- CV terminal at pizza dress is not in good working condition
- Ready Racks are dirty/not being cleaned regularly
- Ready Racks are not in good working condition
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Q5600 M.I.K.E. & Auto Saucer are clean and in good working condition
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Reason
- M.I.K.E. is dirty/not being cleaned regularly
- M.I.K.E. is damaged and/or not in good working condition
- Auto Saucer is dirty/not being cleaned regularly
- Auto Saucer is damaged and/or not in good working condition
- Restaurant does not have a M.I.K.E. or Auto Saucer
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Q5601 Ready Rack timers in use & times being monitored for expiration
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Reason
- Ready Rack timers were not in use
- Ready Rack timers were not in working condition
- Ready Rack timers were not found in the restaurant
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Q5602 All digital, call-in, or custom orders are being placed into the oven in the correct load order (custom or multi-topping pizzas first)
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Reason: Orders are not being loaded in the proper order
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Comments:
PRESSOUTS
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Q5324 *All required dough package equipment is present at the restaurant
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No - Immediate Fail
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Reason
- Dough press is not present
- Oiler is not present
- Dough scale is not present
- 14" press insert for Crazy Bread® not present
- Not an accurate number of 14" preseasoned pans for expected business
- Not enough dough racks present (minimum of 5)
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Q5325 *Proper pressout procedures are being followed as well as proof times
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Reason
- Not following proper proof times for Press-N-Ready (dough reaches 50 degrees and 2 stacks pressed within 1 hour in the morning)
- Not following proper proof times for traditional press method (minimum 30min proof time before use)
- Not following all additional pressout procedures (using plastic sheet, ensuring dough is centered, swirling doughball in oil (tray method), etc.)
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Q5326 Pressouts in the walk-in cooler are properly day dotted for expiration (Press-N-Ready)
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Reason: Pressouts are not day dotted for expiration
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Q5327 *Pressouts have a cover pan/sheet that is marked for expiration and they are within expiration
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Reason
- Pressouts do not have a marked cover
- Pressouts were past their expiration time
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Q5328 Round pressouts display proper quality characteristics
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- 5
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Reason
- Pressouts were expired at the time of the review
- Round pressouts do not properly fit the pan (90-100%)
- Pressouts have thin spots present
- Pressout edges are folding over the side
- Pressouts are over proofed and/or bloated
- Product meets all quality characteristics
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Q5329 *Proper Crazy Bread® pressout procedures being followed
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Reason
- Not using the cutting board to cut Crazy Bread®
- Not using the 14" press insert to pressout Crazy Bread®
- Not properly squaring off the pressout before cutting
- Not cutting the Crazy Bread® slices evenly
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Q5330 *Crazy Bread® pressouts are marked for expiration and are within expiration time
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Reason
- Pressouts were not properly marked for expiration
- Pressouts were past their expiration
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Q5331 Crazy Bread® pressouts display proper quality characteristics
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- 1
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- 5
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Reason
- Crazy Bread pressouts were expired at the time of the review
- Crazy Bread pressouts were not separated on the tray
- Crazy Bread pressouts were over proofed and/or bloated
- Crazy Bread was not properly cut into 8 even pieces
- Crazy Bread pressouts were no the correct size and/or length (7" X 1")
- Product meets all quality characteristics
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Q5332 Proper amount of pressouts prepared for expected daily business volume (Crazy Bread® & Large Round) per CV and Altametrics
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Reason
- Not enough large round pressouts prepared for expected daily business
- No large round pressouts prepared
- Not enough Crazy Bread pressouts for expected daily business
- No Crazy Bread pressouts prepared
- Not following CV or Altametrics projection charts for pressouts
- CV and Altametrics pressouts projection chart not posted
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Q5333 Pressout Station equipment is clean & in good working order (Dough Press & racks, cutting boards)
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Reason
- Dough Press is dirty/not being cleaned regularly
- Dough press is not in good working condition
- Dough racks are dirty/not being cleaned regularly
- Dough racks are not in good working condition
- Smallware is dirty/not being cleaned regularly
- Smallware is dirty/not being cleaned regularly
- Smallware is not in good working condition
- Flour container not changed out daily
- All pressout job helpers not posted at station
- Pans are not being wiped out daily
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Comments:
PRODUCT PREP/WALK-IN
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Q8691 *All operational storage procedures are being followed (prepped pizza, pressouts, dry goods, ingredients)
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No - Immediate Fail
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Reason
- Pre-made pizzas in the walk-in cooler
- Crazy Bread pressout in the walk-in cooler
- Items stored directly on the floor
- Refrigerated items being kept in freezer
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Q5635 Accurate amount of inventory available for expected business volume
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Reason: On-hand inventory is insufficient for expected business volume
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Q5653 Restaurant is using only LCE approved ingredients & packaging, supplied by Blue Line
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No - Immediate Fail
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Reason
- Unapproved ingredients are being used in the restaurant
- Unapproved packaging is being used in the restaurant
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Q5636 *Inventory & prepped products are properly rotated (FIFO), marked for expiration, and within expiration
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Reason
- Inventory & prepped products are not being rotated
- Inventory & prepped products are not day dotted and/or marked for expiration
- Expired inventory and/or prepped products were found
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Q5638 *Proper dough making procedures are being followed and doughballs are at the proper weight
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No - Immediate Fail
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Reason
- Incorrect ingredients being used
- Incorrect water temperature for the dough was being used
- Dough products were not at the proper weight (minimum weight, up to +0.25oz: Large 18oz, Deep Dish 12 oz, Small 10oz)
- Proper proof times not followed for Deep Dish sheetouts
- Small and large dough placed into the walk-in after each batch
- All Dough job helpers were not posted
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Q5639 *All dough & Deep Dish sheetouts are dated for expiration & properly rotated
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Reason
- Dough was not properly dated
- Deep Dish sheetouts were not properly dated
- Dough and/or Deep Dish sheetouts were not properly rotated
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Q5640 Accurate amount of dough & Deep Dish sheetouts are prepared to meet projections
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Reason
- Not enough dough prepared to meet projections
- Not enough Deep Dish sheetouts to meet projections
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Q5641 Large and small dough display proper quality characteristics
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Reason
- Expired dough was observed during the review
- Dough observed in the walk-in cooler was over proofed and/or bloated
- Dough was not properly covered by a plastic sheet (if using tray method)
- Too much oil was observed in the pans
- Dough appears dried out with hard exterior shell
- Product meets all quality characteristics
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Q5642 Deep Dish sheetouts display proper quality characteristics
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- 5
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Reason
- Expired Deep Dish sheeouts were observed during the review
- The Deep Dish sheetouts were over proofed and/or bloated
- Too much Deep Dish oil mixture was added to the pans
- The Deep Dish sheetouts do not cover most of the pan
- The Deep Dish sheetouts were flat and did not display the proper rise
- Product meets all quality characteristics
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Q5643 *Proper sauce making procedures are being followed: 4 1/2 liters water, 1 spice package, 2 sauce packages
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No - Immediate Fail
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Reason
- Sauce is not thoroughly mixed
- Not using NSF approved whisk or mechanical mixer from Blue Line
- Sauce is not being stored for a minimum of 18 hours before use
- Incorrect recipe used
- Job helper(s) not posted
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Q5644 Accurate amount of sauce is prepared to meet CV and Altametrics projections
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Reason: Not enough sauce prepared for expected daily business
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Q5645 *Prepped sauce is dated for expiration
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Reason: Sauce is not dated for expiration
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Q5646 Dough equipment is clean & in good working order (VCM, dough divider, rounder, oiler, scale)
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Reason
- VCM is not in good working condition
- VCM is dirty/not being cleaned regularly
- Dough Divider is not in good working condition
- Dough Divider is dirty/not being cleaned regularly
- Rounder is not in good working condition
- Rounder is dirty/not being cleaned regularly
- Oiler is not in good working condition
- Oiler is dirty/not being cleaned regularly
- Dough scale is not in good working condition
- Dough scale is dirty/not being cleaned regularly
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Comments:
ADMINISTRATIVE
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Q5647 *The restaurant is appropriately staffed to support customer demand and product quality
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Reason
- The restaurant is understaffed for expected daily business volume
- The restaurant is inadequately staffed to support customer demand
- The restaurant is not staffed to maintain all station responsibilities
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Q5648 The staff is clean, groomed, & in proper uniform
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Reason
- Staff is not in proper uniform
- Uniforms are not clean
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Q5649 The restaurant is preparing and posting weekly schedules that match expected daily business per CV & Altametrics
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Reason
- Weekly schedules are not being posted
- Schedules are not being prepared correctly for expected daily business
- Weekly schedules are not posted at least 2 weeks in advanced
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Q5650 Weekly inventories are being completed and entered into Altametrics
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Reason
- Weekly inventories are not being completed
- Inventory is not being entered into Altametrics
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Q5651 Daily paperwork is completed, monitored, and stored for audit purposes (deposits, cash drops, daily summary, etc.)
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Reason
- Daily paperwork is not being completed
- Daily Cash Summary report is not being printed daily
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Comments:
EQUIPMENT
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Q7204 *Restaurant is using only approved equipment
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No - Immediate Fail
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Q7205 *Restaurant has all required equipment
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No - Immediate Fail
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Reason: Restaurant does not have all required CaesarVision hardware
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Comments:
CLEANLINESS
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Q5655 Dishes are properly cleaned & sanitized
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Reason
- Dishes are not being properly cleaned and sanitized after use
- Dispensing system is not in good working condition
- Dispensing system is not dispensing proper amounts of soap or sanitizer
- Sanitizer at improper concentration, does not test to 200ppm
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Q7208 Sanitizer solution test strips/kit is available
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Q5656 Employee bathroom is clean, stocked, and in good repair
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Reason
- Bathroom is not stocked
- Bathroom is in poor condition, dirty
- Bathroom is not being cleaned regularly
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Q5657 A pest control contract is active and the latest audit is available for review
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Reason
- The restaurant does not have an active pest control contract
- Most recent pest control record was not available to review
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Q5658 All cleaning chemicals have SDS material available (digitally or in-restaurant), and are stored away from all food items
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Reason
- Cleaning chemicals and/or other potentially hazardous materials are improperly stored
- SDS not available
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Q5659 The restaurant is free of any additional cleanliness/image/safety issues
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Comments:
MISCELLANEOUS
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Q6298 Enter the Franchise-Restaurant #:
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Comments:
Sign-off
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Audited by
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Date