Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
SCORE - 10
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Is there a plan to implement the OCC Process?
SCORE - 9
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Is there evidence of a plan to implement the OCC process?
DOES THE PLAN INCLUDE:
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SMART objectives: i..e. Specific, Measurable, Achievable, Relevant, Time Bound
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Identification of senior member of the management team to become OCC Champion?
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Identification of the trainer from the approved list?
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Identification of the co-coordinator?
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Date for the trainer to be trained using standard material from OCC website?
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Rules to apply to your business employee to facilitator ratio?
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Implementation of a process to keep facilitator lists up to date on the UGC Intranet
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Implementation of a process to keep employee lists up to date on the UGC Intranet<br>
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Does the plan include training all permanent employees in OCC / CPS
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100% partipation
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All OCC circles will be facilitated by a trained facilitator
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Does the plan include OCC facilitator training?
SCORE - 8
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Is there evidence that the trainer completed their training
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Has the required number of facilitators been identified? <br><br>(not necessarily 100% of business requirement)
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Is the BU champion in place<br><br>(question champions understanding of plan)
SCORE - 7
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Is there evidence that training has been completed to plan <br><br>(OCC / CPS & Facilitator training)
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Is there a process to allocate facilitators to OCC's in place?
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Is there evidence that OCC's are completed on the UGC intranet? <br><br>(evidence)
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Is the monthly Metric U submitted to the Group in the agreed standard
SCORE - 6
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Are all trained facilitator on the UGC facilitators list
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Is there a process in place to update starters and leavers in the business on the OCC database<br><br>(demonstrate evidence of recent starter & leaver on OCC Report)
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Are you on target to achieve 25% participation as demonstrated on OCC report?
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Can you demonstrate that 25% of OCCs target Business Performance Improvements<br><br>(comm cell KPIs / WPA / MDI suite)
SCORE - 5
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Are you on target to achieve 50% participation as demonstrated on OCC Report
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Can a facilitator demonstrate knowledge of a closed OCC?<br><br>(pick a random OCC on the database)
SCORE - 4
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Are 25% of permanent employees trained in OCC / CPS?<br><br>(review competency matrix)
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Are you on target to achieve 75% participation as demonstrated on OCC Report
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Can a facilitator demonstrate knowledge of a closed OCC?<br><br>(pick a random OCC on the database)
SCORE - 3
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Are 50% of permanent employees trained in OCC / CPS? <br><br>(review competency matrix)
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Are you on target to achieve 100% participation as demonstrated on the OCC Report
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Can a facilitator demonstrate knowledge of a closed OCC?<br><br>(pick a random OCC on the database)
SCORE - 2
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Are 75% of permanent employees trained in OCC / CPS
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Can you demonstrate that 50% of OCCs target Business Performance improvemeents
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Can the OCC champion demonstrate knowledge transfer of an OCC within own BU
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Can the OCC Champion demonstrate stakeholder involvement in an OCC
SCORE - 1
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Are 100% of permanent employees trained in OCC / CPS
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Can you demonstrate that 75% of OCCs target business performance improvements<br>
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Can the OCC champion demonstrate knowledge transfer of an OCC across UGC
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Can the OCC champion demonstrate knowledge transfer of an OCC to a stakeholder
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Achieved Group Guidelines for Level 4 Competency in CPS<br><br>(based on group guidelines and G2G plan)
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Achieved Group Guidelines for Level 5 Competency in CPS
SCORE - 0
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Exceeded Group Guidelines for Level 4 & 5 Competency in CPS
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Awarded best example of OCC process in Unipart