WROME-Turndown Service

Turndown service must be provided by 9:00 pm

Bed turndown meets standards

Bed linens turned back

Pillows laid flat, with decorative pillow(s) removed

Guestroom is set to an evening ambiance

Curtains, shutters or equivalent are closed

Light - minimum of bedside lamp or entry light left on

Television set must minimally Set to W Vision channel and volume set at a low level

Guestroom living area receives second service

In-Room Dining articles removed, if applicable

Floor and carpets free from debris and vacuumed

Trash cans emptied and clean

Glassware replenished, if used

Collateral, notepads, pens, etc. neatly straightened

Guest belongings have been straightened

Shoes are neatly paired and straightened

Guest clothing left on floor or furnishings is neatly folded and left within immediate guest view

Guest jackets or coats are hung on valet stand or in closet

Newspapers are neatly arranged

Personal toiletries left out on counter are neatly straightened

Bathroom products are refreshed

Amenities Refreshed if 2/3 depleted & neatly arranged

Bathmat - placed on floor in front of tub/shower

It is acceptable if mat is placed during day service

Glasses - replenished, spot free and placed on coaster

Paper products - replenished

Toilet paper – tipped

Towels Replenished to par / Folded or hung on towel rack

Bathroom receives second cleaning

Countertops - clean and dry

Toilet and floor - clean

Sink - clean

Tub and shower - clean