Vending Keystone

• Keystone Title (Account Name or Route)

• What state is this Keystone inspection being performed in?

  Select Queensland NSW ACT Victoria South Australia Tasmania Western Australia Northern Territory

  • Queensland
  • NSW
  • ACT
  • Victoria
  • South Australia
  • Tasmania
  • Western Australia
  • Northern Territory
• Location
  Address

• Prepared by

• Conducted on

  Date

• 

• ABOUT KEYSTONE
  1. Keystone has 2 sections with 17 Survey Questions weighted based on importance
  • External – What the Customer/Consumer Sees and Touches
  • Internal (Optional) – How the Contractor Maintains Equipment Integrity
  2. Keystone can be done at anytime by anyone using the keystone application. However, the assessor needs to be aware of the equipment environment in assessing the cleanliness (i.e. outside vs inside). Note; all equipment needs to be visited at least once in 90 days
  
  1. ‘Instant Fail’ Keystones is where assessor identifies a breach to standard Operational procedures or Safety concerns. Examples of ‘Instant Fails’;
  • Multiple products in a single column
  • Machine not secured correctly on previous fill
  • Assessor identifies a Hazard which has not been reported/escalated to CCA Management.
  
   To Score an ‘Instant fail’, record each question as a Negative (‘NO’) result
  

• Create a New Keystone

Keystone

• Equipment Plate Tag:

• EQ Location:
  Address

• EQ Photo (if required):

  Media

• Does the machine Adhere to Equipment Safety Requirements?<br><br>Ensure Machine is On flat level flooring<br>No power boards or extension leads used for power<br>Check power cord isn't frayed or damaged in anyway<br>Machine has in-date Test & Tag<br>(If the answer is "Risk" then please click on the paperclip 📎 button on the right to "Add Notes" and "Add Images" below where required)

  SAFE

  RISK

  N/A

• EQS TECHNICAL SERVICE CALL LOGGED Whats the Service Number?

EXTERNAL

• Lights Working?<br>- All lights in equipment to be working. Lights off at Customer Request or Steel Door machines then answer affirmative 'N/A’

  Yes

  No

  N/A

• Machine Working?<br>- No OOO, OOC or OOS Indicators<br>- All Payment Systems Working

  Yes

  No

• Customer Details are Correct?<br>- Check on Vendware on-line that the customer name, address , and machine location are correct. <br> ►Where possible, also check contact and Phone Number

  Yes

  No

• EQ# and NCC Contact Details Correct?<br>- Check that the correct POS is in place displaying the Equipment or Customer Number, and the 13Coke(132653)

  Yes

  No

• Buttons and Facia Acceptable?<br>- Check that the fascia is in good condition and appropriate for the products available<br>- Ensure that selection buttons are in good condition and functioning

  Yes

  No

• Current POS (Flavour & Promotional)<br>- Check that all price and flavour labels are current and in good condition. <br>- Current POS should be displayed in correct position (including Calorie Decal)<br>- No out dated or damaged POS should be displayed, and no hand written price or flavour decals.

  Yes

  No

• Even Sell Down Activated?<br>- Look for even sell down across all columns for each individual flavour to check that Even Sell Down is being used in all GFV’s. <br>► For Closed Front Vendors answer to the affirmative “N/A”

  Yes

  No

  N/A

• Approved Flavour Range?<br>Otherwise Check VSS Product Sales vs Space in Machine, is the space comparable to the sales %

  Yes

  No

• Price Obvious?<br>- The price should be clearly displayed in the correct locations, Price labels on every column and on all selections for multi-price machines Stack Machines

  Yes

  No

• Clean Outside?<br>-Check the fascia, glass, delivery bin, top and sides of machines. check dust on top of note acceptor, & on ledge at the base of the door in GFV’s. Sticker/sticky tape residue is not acceptable

  YES

  PARTIALLY

  NO

• What Was Not Cleaned

  Select Machine Facia Glass Vend Chute Key Pad Coin Return Side of Machine Top of Machine

  • Machine Facia
  • Glass
  • Vend Chute
  • Key Pad
  • Coin Return
  • Side of Machine
  • Top of Machine

• DO YOU HAVE VENDING KEYS TO COMPLETE AN INTERNAL KEYSTONE?

  Yes

  N/A

INTERNAL

• Button Mapping Correct?<br>- Assessor needs to check the buttons on the front of machine are mapped correctly 2 columns inside. (Stack & Glass Front Venders)

  Yes

  No

• Correct VIU Linked and Working?<br>- Check VIU number on the Harvest unit in the vending machine against details in <br>Vendware. Check VIU Status – VON vs. VIN <br>

  Yes

  No

• Serviced Card Maintained?<br>- Check service card for entries made by EQS for any service repairs <br>- Check that Contractor has updated card where required

  Yes

  No

• Float OK?<br>► Assessor to be wary of how many sales have already gone through as this will affect the Float level. <br> - If Machine has very few Sales and the float is low then it’s a ‘Fail’ <br> Alternatively, if there has been many sales and the float is low then it’s a ‘Pass’

  Yes

  No

• Clean Inside?<br>-Check condenser, vend chute, and internal base of machine is clean. There should be no leaked product or any rubbish inside machine

  Yes

  No

• Coin Mech Clean?<br>- Check that the coin mech and coin chute is clear from debris and dust and any jams. <br>► Assessor to be wary of environment and refill cycle – “Do you think the mech was wiped over last fill?”

  Yes

  No

• No Out-Of-Date Products?<br>- Check use by dates on all products. Poor rotation should be marked as a negative result in this area

  Yes

  No

• Any Actions Required for this Keystone Audit?

• WHAT TO DO WITH THE KEYSTONE INFORMATION
  1. All Keystone PDF files are to be emailed to respective Sales and DM's
  2. DM to share the Keystone reports with the respective Contractor
  3. DM to action with Contractor any ‘Action Items’ raised in Keystone
  4. DM should maintain copies of each keystone for review purposes