Information

  • Audit Title

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Customer Service Area

  • Viscore/ Job Number

  • Responsible Manager

  • Auditee

  • Company

2 Handover & Collateral Delivered to Chorus

  • 2.02 Plant Damage Report (PDR) form completed

4 Codes

  • 4.001 Correct TFD code used (888 used for customer chargeable fault)

  • 4.002 Correct CSE code used

  • 4.003 Correct ACT codew used

  • 4.004 Correct Statement of Work codes used

5 Fault

  • 5.001 NTS test result (Good Line)

  • 5.002 Records - Customer information & cable pairs correct, changes updated

  • 5.003 Any Pair change meets current rules

  • 5.004 OUT Fault Ticket text field completed - first name, surname initial, fault cause, fault resolution, location of repair incl. street no., name of end customer if contacted. If applicable: reason for uneconomic repair, billing information – S&S doc no., PDR no., NFF – NVF no.

  • 5.005 First Time Fix principles applied. Fault repaired but there was another service affecting issue that could have been fixed and wasn’t.

  • 5.008 Proactive opportunities identified

  • 5.009 Escalation procedure followed (Defect Referral)

9 MDF (7535, NDF-100A, NDF-100B, ND0066)

  • 9.001 MDF Block secure (installation, earthing)

  • 9.002 MDF Block Labelling correct (Cable Number, Pair range)

  • 9.003 MDF Area cable entry duct sealed

  • 9.005 Jumper routing via frame guides

  • 9.006 Jumper type correct (OR/WH) with required (175mm - 225mm) slack left

  • 9.007 IDC jumper terminations correct (full insertion to IDC, excess trimmed)

  • 9.008 Solder jumper terminations correct (wire strip & wrap, no excess solder)

  • 9.009 Old jumpers removed

  • 9.01 Lightning protection (where fitted) earth to common earth

  • 9.011 Cable pair records updated

  • 9.012 Sign off codes correct (specify here)

  • 9.013 Site tidy, rubbish bins, jumpers, floor

10 Pride & Logs

  • 10.002 MDF Log completed in exchange

20 Copper Cable Jointing

  • 20.002 Cable at correct depth & sheath free from damage

  • 20.004 Cable excess length sufficient

  • 20.005 Correct jointing connectors & tool used

  • 20.008 No obstruction of spare ducts

  • 20.010 Site tidy, no waste, ground reinstatement completed.

21 Copper Heat shrink Closure (incl PEDCAP & Radi)

  • 21.001 Closure sized correct

  • 21.002 Cable entry prepared; Clean, Abrade, Flame Brush, alu foil

  • 21.003 Cable position at entry correct; largest on top

  • 21.004 Branch Clip or SCOP use correct

  • 21.005 Thermal colour change even, white line visible down SS channel

  • 21.006 Sufficient glue extruding at ends

  • 21.008 Closure management; manhole arms or direct buried has protective slab

  • 24.001 SSA cable binding to hardware correct

  • 24.002 SSA cable erected correctly

  • 24.003 SSA cable type and size correct

  • 24.006 SSA tension & sag & twist (anti dancing) correct

25 Poles

  • 25.003 Pole in good condition, no splits, burs

  • 25.004 Pole manufacture label in place, Pole strength minimum 6kn

  • 25.005 Pole hole depth correct/Pole vertical and height correct

  • 25.006 Pole positioning and spacing correct, correct face position

  • 25.007 All new poles have Network pole tag installed 3mtr above ground

  • 25.01 Pole safe to climb (hammer/probe/dig)

  • 25.011 All metal plant hot dipped galvanised & CNSP approved

  • 25.012 Plant positioned correctly and safely, plant clearances correct

  • 25.02 Network labelling (eg cable terminal, joint label, 124 sign) in place to suit requirements

  • 25.021 Site tidy, no task waste, ground reinstatement completed

26 Cable Markout

  • 26.021 Plant Damage reports: Damage repaired

  • 26.022 Plant Damage reports: Report signed by service company Field Manager

31 Active Cabinet Internal RHS

  • 31.002 Door stays are in place and all work well

  • 31.004 Soft foam seal plate secured. Cable entry prevents vermin/insect entry.

  • 31.006 MDF; Correct Modules installed

  • 31.007 MDF; Module Labelling correct

  • 31.008 MDF; Data card for jumper running data (laminated or in a card holder attached to the inside of door)

  • 31.009 MDF; Cabinet E-side Termination data card in door.

  • 31.01 MDF; Jumper correct type (BL/WH)

  • 31.011 MDF; Jumper run correctly (50mm slack & no excess)

  • 31.016 Bottom LHS Earth bar strapped to each MDF vertical and the base of the cabinet

37 Passive Copper Cabinet

  • 37.001 Outer Door lock works smoothly and door closes without jamming

  • 37.002 Door stays are in place and all work well

  • 37.003 Cabling run correctly

  • 37.004 Distribution Frame: Correct Modules installed

  • 37.005 Distribution Frame: Module Labelling correct

  • 37.006 Distribution Frame: Data card (laminated or in a card holder attached to the inside of CCC door)

  • 37.007 Distribution Frame: Cabinet Laminated E-side Termination data card in door.

  • 37.008 MDF; Jumper correct type (BL/WH)

  • 37.009 MDF; Jumper run correctly (50mm slack & no excess)

  • 37.01 MDF: All dead jumpers removed

  • 37.011 Module support bars, separators and cover in place

  • 37.013 Lightning protection installed (when specified) or reinstated after testing

  • 37.014 All duct seals in place

  • 37.015 Concrete around ducts in base of cabinet

  • 37.016 Locks & hinges OK

  • 37.017 Door seals in good condition

  • 37.018 Excess vegetation removed

39 Aerial Terminal

  • 39.001 Correct terminal used

  • 39.002 Terminal mounted and secured correctly

  • 39.004 Terminal lid secure

  • 39.005 Terminal label on lid or plate on pole

  • 39.006 Lead-in entry correct

  • 39.007 Lead-in terminated correctly

  • 39.009 Cable shield installed

40 Pillar Terminal

  • 40.001 Pillar - vertical, firm, depth

  • 40.002 Pillar ID correct

  • 40.003 Lid secure

  • 40.004 Lead-in thru base only

  • 40.005 Plastic bags installed & secure

  • 40.006 Foam bung fitted

  • 40.007 Minimum sheath height 50mm (30mm if in concrete and/or uneconomic to repair, 80mm for V3)

  • 40.008 Coloured zip ties to 25 pair groups (not too tight)

  • 40.009 Correct cable used

  • 40.01 Correct connectors used

  • 40.011 Circuit dedicated

  • 40.012 Service Lead labelled correctly

  • 40.013 Unused pairs capped

  • 40.014 Damaged conductors repaired

  • 40.015 Faulty connectors replaced

  • 40.016 Encapsulated loop resealed correctly

  • 40.017 V3: Lead-in customer and network labels OK

  • 40.018 Green cable tie on exchange side

  • 40.019 Service Lead - flying leads installed and correct

  • 40.020 Unused pairs connected through

  • 40.021 Connectors >50mm from ring cut

  • 40.022 Site tidy, no task waste.

41 BDD Terminal

  • 41.001 Pit lids secure/locked, with bung fitted where appropriate

  • 41.002 Pit installed correctly

  • 41.003 Radi: Base & lid clean, O ring seated correctly, O ring replaced upon entry

  • 41.004 O/J lid labelled

  • 41.005 Radi is correctly installed, thermal change and lead in

  • 41.006 2m loops at BDD pits

  • 41.007 2m insulated tail installed at last BDD

  • 41.008 Plastic bags installed & secure

  • 41.009 Coloured ties to 25 pair groups

  • 41.01 Correct cable used

  • 41.011 Correct connectors used

  • 41.012 Circuit dedicated

  • 41.013 Service Lead labelled correctly

  • 41.014 Unused pairs capped

  • 41.015 Damaged conductors repaired

  • 41.016 Faulty connectors replaced

  • 41.023 Site tidy, no task waste

42 PDS Terminal

  • 42.001 Pedestal - vertical, firm, depth

  • 42.002 Correct size pedestal used

  • 42.003 Lid secure

  • 42.004 PDS network labelled correctly

  • 42.005 Designed pair arrangement correct

  • 42.006 QF terminal labelling correct

  • 42.007 QF terminal secured to backing plate

  • 42.008 Foam bung fitted

  • 42.009 Adequate gel in quiet front

  • 42.01 Service Leads installed correctly

  • 42.011 Service Lead labelled correctly

43 Aerial Service Lead

  • 43.001 Correct Service Lead used

  • 43.002 No In span joints

  • 43.003 Tension, sag and twist correct

  • 43.004 Correct pole fittings used and installed (screw eyes, sash clamps)

  • 43.005 Lead-ins enter terminal correctly

  • 43.006 White pipe down poles

  • 43.007 600mm saddle spacing or 1500mm bandit spacing

  • 43.008 Roadway crossing min 5.5m height, elsewhere 4.25 metre height

  • 43.009 Loops on poles tied

  • 43.012 Correct building fittings used (screw eyes, sash clamps)

  • 43.015 Site tidy, no task waste

44 Buried Service Lead

  • 44.001 Service Lead terminated correctly

  • 44.002 20mm pipe connected at Pedestal correctly - (bend into pedestal)

  • 44.003 20mm pipe connected at BDD correctly (50mm into BDD pit, 450mm deep)

  • 44.004 20mm pipe connected at RLG correctly (at base of DP, bend if room)

  • 44.005 Individual pipe & cable for installs of <100 metre

  • 44.006 Direct buried cable option (no pipe) for > 100 metre

  • 44.007 Green 20mm installed in trench

  • 44.008 White pipe above ground level

  • 44.009 Depth correct (450mm cover)

  • 44.01 Power/ Gas clearances correct

  • 44.011 Cable & pipe repair correct

  • 44.012 Reinstatement/ backfill satisfactory

  • 44.013 Pipe connected at ETP correctly (not glued)

  • 44.014 Overlay of Service Lead justified

45 ETP

  • 45.001 ETP physical alignment correct, all fittings secure, installation tidy

  • 45.002 ETP location: (buried lead in-300-1500mm) (AE lead in on facia/under eaves)

  • 45.004 Aerial lead in to ETP correct eg termination hardware, position, tidy appearance

  • 45.005 20mm pipe to ETP is white only

  • 45.006 20mm pipe end (within ETP) is sealed with silicone and drainage holes left clear

  • 45.007 Premise cabling exit via back of ETP

  • 45.008 Premise cabling exit from ETP is sealed with silicone

  • 45.009 All connections via gel filled connectors

51 Open Aerial

  • 51.002 Poles tested, firm & secure

  • 51.003 Aerial wires regulated correctly

53 TNT/TNF (Building Frames)

  • 53.001 TNF or TNT installed correctly

  • 53.002 Disconnection block installed correctly

  • 53.003 Earthing requirements met

  • 53.004 Demarcation point installed correctly

  • 53.005 TNF/TNT Labelled correctly

  • 53.006 TNT/TNF additional warning label installed NDF-151

  • 53.007 Jumper routing via frame guides

55 Network Records

  • 55.085 FRE generated to capture faults (where appropriate)

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