Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Customer Service Area
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Viscore/ Job Number
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Responsible Manager
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Auditee
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Company
2 Handover & Collateral Delivered to Chorus
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2.02 Plant Damage Report (PDR) form completed
4 Codes
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4.001 Correct TFD code used (888 used for customer chargeable fault)
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4.002 Correct CSE code used
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4.003 Correct ACT codew used
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4.004 Correct Statement of Work codes used
5 Fault
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5.001 NTS test result (Good Line)
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5.002 Records - Customer information & cable pairs correct, changes updated
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5.003 Any Pair change meets current rules
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5.004 OUT Fault Ticket text field completed - first name, surname initial, fault cause, fault resolution, location of repair incl. street no., name of end customer if contacted. If applicable: reason for uneconomic repair, billing information S&S doc no., PDR no., NFF NVF no.
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5.005 First Time Fix principles applied. Fault repaired but there was another service affecting issue that could have been fixed and wasnt.
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5.008 Proactive opportunities identified
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5.009 Escalation procedure followed (Defect Referral)
9 MDF (7535, NDF-100A, NDF-100B, ND0066)
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9.001 MDF Block secure (installation, earthing)
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9.002 MDF Block Labelling correct (Cable Number, Pair range)
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9.003 MDF Area cable entry duct sealed
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9.005 Jumper routing via frame guides
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9.006 Jumper type correct (OR/WH) with required (175mm - 225mm) slack left
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9.007 IDC jumper terminations correct (full insertion to IDC, excess trimmed)
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9.008 Solder jumper terminations correct (wire strip & wrap, no excess solder)
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9.009 Old jumpers removed
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9.01 Lightning protection (where fitted) earth to common earth
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9.011 Cable pair records updated
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9.012 Sign off codes correct (specify here)
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9.013 Site tidy, rubbish bins, jumpers, floor
10 Pride & Logs
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10.002 MDF Log completed in exchange
20 Copper Cable Jointing
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20.002 Cable at correct depth & sheath free from damage
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20.004 Cable excess length sufficient
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20.005 Correct jointing connectors & tool used
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20.008 No obstruction of spare ducts
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20.010 Site tidy, no waste, ground reinstatement completed.
21 Copper Heat shrink Closure (incl PEDCAP & Radi)
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21.001 Closure sized correct
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21.002 Cable entry prepared; Clean, Abrade, Flame Brush, alu foil
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21.003 Cable position at entry correct; largest on top
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21.004 Branch Clip or SCOP use correct
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21.005 Thermal colour change even, white line visible down SS channel
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21.006 Sufficient glue extruding at ends
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21.008 Closure management; manhole arms or direct buried has protective slab
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24.001 SSA cable binding to hardware correct
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24.002 SSA cable erected correctly
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24.003 SSA cable type and size correct
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24.006 SSA tension & sag & twist (anti dancing) correct
25 Poles
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25.003 Pole in good condition, no splits, burs
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25.004 Pole manufacture label in place, Pole strength minimum 6kn
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25.005 Pole hole depth correct/Pole vertical and height correct
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25.006 Pole positioning and spacing correct, correct face position
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25.007 All new poles have Network pole tag installed 3mtr above ground
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25.01 Pole safe to climb (hammer/probe/dig)
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25.011 All metal plant hot dipped galvanised & CNSP approved
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25.012 Plant positioned correctly and safely, plant clearances correct
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25.02 Network labelling (eg cable terminal, joint label, 124 sign) in place to suit requirements
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25.021 Site tidy, no task waste, ground reinstatement completed
26 Cable Markout
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26.021 Plant Damage reports: Damage repaired
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26.022 Plant Damage reports: Report signed by service company Field Manager
31 Active Cabinet Internal RHS
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31.002 Door stays are in place and all work well
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31.004 Soft foam seal plate secured. Cable entry prevents vermin/insect entry.
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31.006 MDF; Correct Modules installed
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31.007 MDF; Module Labelling correct
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31.008 MDF; Data card for jumper running data (laminated or in a card holder attached to the inside of door)
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31.009 MDF; Cabinet E-side Termination data card in door.
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31.01 MDF; Jumper correct type (BL/WH)
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31.011 MDF; Jumper run correctly (50mm slack & no excess)
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31.016 Bottom LHS Earth bar strapped to each MDF vertical and the base of the cabinet
37 Passive Copper Cabinet
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37.001 Outer Door lock works smoothly and door closes without jamming
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37.002 Door stays are in place and all work well
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37.003 Cabling run correctly
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37.004 Distribution Frame: Correct Modules installed
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37.005 Distribution Frame: Module Labelling correct
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37.006 Distribution Frame: Data card (laminated or in a card holder attached to the inside of CCC door)
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37.007 Distribution Frame: Cabinet Laminated E-side Termination data card in door.
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37.008 MDF; Jumper correct type (BL/WH)
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37.009 MDF; Jumper run correctly (50mm slack & no excess)
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37.01 MDF: All dead jumpers removed
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37.011 Module support bars, separators and cover in place
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37.013 Lightning protection installed (when specified) or reinstated after testing
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37.014 All duct seals in place
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37.015 Concrete around ducts in base of cabinet
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37.016 Locks & hinges OK
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37.017 Door seals in good condition
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37.018 Excess vegetation removed
39 Aerial Terminal
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39.001 Correct terminal used
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39.002 Terminal mounted and secured correctly
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39.004 Terminal lid secure
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39.005 Terminal label on lid or plate on pole
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39.006 Lead-in entry correct
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39.007 Lead-in terminated correctly
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39.009 Cable shield installed
40 Pillar Terminal
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40.001 Pillar - vertical, firm, depth
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40.002 Pillar ID correct
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40.003 Lid secure
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40.004 Lead-in thru base only
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40.005 Plastic bags installed & secure
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40.006 Foam bung fitted
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40.007 Minimum sheath height 50mm (30mm if in concrete and/or uneconomic to repair, 80mm for V3)
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40.008 Coloured zip ties to 25 pair groups (not too tight)
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40.009 Correct cable used
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40.01 Correct connectors used
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40.011 Circuit dedicated
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40.012 Service Lead labelled correctly
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40.013 Unused pairs capped
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40.014 Damaged conductors repaired
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40.015 Faulty connectors replaced
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40.016 Encapsulated loop resealed correctly
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40.017 V3: Lead-in customer and network labels OK
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40.018 Green cable tie on exchange side
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40.019 Service Lead - flying leads installed and correct
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40.020 Unused pairs connected through
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40.021 Connectors >50mm from ring cut
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40.022 Site tidy, no task waste.
41 BDD Terminal
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41.001 Pit lids secure/locked, with bung fitted where appropriate
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41.002 Pit installed correctly
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41.003 Radi: Base & lid clean, O ring seated correctly, O ring replaced upon entry
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41.004 O/J lid labelled
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41.005 Radi is correctly installed, thermal change and lead in
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41.006 2m loops at BDD pits
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41.007 2m insulated tail installed at last BDD
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41.008 Plastic bags installed & secure
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41.009 Coloured ties to 25 pair groups
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41.01 Correct cable used
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41.011 Correct connectors used
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41.012 Circuit dedicated
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41.013 Service Lead labelled correctly
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41.014 Unused pairs capped
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41.015 Damaged conductors repaired
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41.016 Faulty connectors replaced
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41.023 Site tidy, no task waste
42 PDS Terminal
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42.001 Pedestal - vertical, firm, depth
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42.002 Correct size pedestal used
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42.003 Lid secure
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42.004 PDS network labelled correctly
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42.005 Designed pair arrangement correct
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42.006 QF terminal labelling correct
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42.007 QF terminal secured to backing plate
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42.008 Foam bung fitted
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42.009 Adequate gel in quiet front
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42.01 Service Leads installed correctly
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42.011 Service Lead labelled correctly
43 Aerial Service Lead
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43.001 Correct Service Lead used
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43.002 No In span joints
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43.003 Tension, sag and twist correct
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43.004 Correct pole fittings used and installed (screw eyes, sash clamps)
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43.005 Lead-ins enter terminal correctly
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43.006 White pipe down poles
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43.007 600mm saddle spacing or 1500mm bandit spacing
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43.008 Roadway crossing min 5.5m height, elsewhere 4.25 metre height
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43.009 Loops on poles tied
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43.012 Correct building fittings used (screw eyes, sash clamps)
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43.015 Site tidy, no task waste
44 Buried Service Lead
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44.001 Service Lead terminated correctly
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44.002 20mm pipe connected at Pedestal correctly - (bend into pedestal)
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44.003 20mm pipe connected at BDD correctly (50mm into BDD pit, 450mm deep)
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44.004 20mm pipe connected at RLG correctly (at base of DP, bend if room)
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44.005 Individual pipe & cable for installs of <100 metre
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44.006 Direct buried cable option (no pipe) for > 100 metre
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44.007 Green 20mm installed in trench
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44.008 White pipe above ground level
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44.009 Depth correct (450mm cover)
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44.01 Power/ Gas clearances correct
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44.011 Cable & pipe repair correct
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44.012 Reinstatement/ backfill satisfactory
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44.013 Pipe connected at ETP correctly (not glued)
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44.014 Overlay of Service Lead justified
45 ETP
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45.001 ETP physical alignment correct, all fittings secure, installation tidy
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45.002 ETP location: (buried lead in-300-1500mm) (AE lead in on facia/under eaves)
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45.004 Aerial lead in to ETP correct eg termination hardware, position, tidy appearance
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45.005 20mm pipe to ETP is white only
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45.006 20mm pipe end (within ETP) is sealed with silicone and drainage holes left clear
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45.007 Premise cabling exit via back of ETP
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45.008 Premise cabling exit from ETP is sealed with silicone
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45.009 All connections via gel filled connectors
51 Open Aerial
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51.002 Poles tested, firm & secure
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51.003 Aerial wires regulated correctly
53 TNT/TNF (Building Frames)
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53.001 TNF or TNT installed correctly
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53.002 Disconnection block installed correctly
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53.003 Earthing requirements met
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53.004 Demarcation point installed correctly
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53.005 TNF/TNT Labelled correctly
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53.006 TNT/TNF additional warning label installed NDF-151
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53.007 Jumper routing via frame guides
55 Network Records
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55.085 FRE generated to capture faults (where appropriate)
