WGO Bakery

Schedule Effectiveness

Activity Tasks/Actions:

• • ​Daily hours and staffing should reflect daily sales projection and work activities • ​Proper staffing mix of Partners with key skill sets and experience (e.g., Baker/Fryer, Cake Decorator) • ​Proper AM and PM shifts • ​Opening and closing task list assignments • ​Proper scheduling for Tortilleria Partners to reflect sales projection and production needs • ​Leadership/production owner for each day of the week

• Action Planning: Who/Where/When

• Initials

  Sign

In-Stocks

Activity Tasks/Actions:

• • ​Breakfast items full by specified time (e.g., 6:00 AM) • ​All items no holes by 9:00 AM full at 11:00 AM • ​Production and breakout list in use • ​Cycle cake production process in place (e.g., cake-flow production plan) • ​Proper ordering; par level set for every item, inventory before ordering • ​Ensure daily advertised products are in-stock and verified

• Action Planning: Who/Where/When

• Initials

  Sign

Facility

Activity Tasks/Actions:

• • ​All equipment in good working condition • ​All refrigeration units holding to correct temperatures • ​No plumbing leaks • ​No light bulbs burnt out • ​All ceiling tiles clean and in good condition •​ Floors, fixtures, and tables in good condition • ​Bag racks are full, in proper locations and with twist ties (as appropriate) for Customers

• Action Planning: Who/Where/When

• Initials

  Sign

Merchandising

Activity Tasks/Actions:

• • All product level set on tables • Set tables to product family o Croissants (e.g., mini, 6ct., 10ct., cinnamon crisp) o Muffins (e.g., 3ct., 6ct., mini muffins) o Cookies/Brownies (e.g., gourmet, family, 8x8 brownies, and brownie bites) o Breakfast (e.g., cinnamon rolls, coffee cakes, strudel bites, and turnovers) o Crème cakes (e.g., small, large, angle food, and sliced loaf) o Mexican pastry o Cakes (e.g., slices, 8” single layer (SL), cupcakes, and etc.) o No sugar items o Pies o Proper wrap used

• Action Planning: Who/Where/When

• Signatures

  Sign

Signing

Activity Tasks/Actions:

• • Signs symmetrical • Tables; one sign per table; highlight best price point o Bakery Label (BL) with par levels for every item • Pastry case; price point on each door o Every product with description • Full service cake case; sign P-Touch with item description and price o Price Look-Up (PLU) number of item on backside • Self service cake case; BL • Bread fixtures; BL with par levels for every item • Sale sign on all ad items • Coupon items; reflect savings with coupon

• Action Planning: Who/Where/When

• Signature

  Sign

Sanitation

Activity Tasks/Actions

• • Stop-n-Go program; Partner responsible noted on PinPoint schedule • ​Bakery equipment deep clean checklist, date completed, and Partner assigned • ​Hairnets and gloves in use (no jewelry permitted) • ​All glass and fixture surfaces clean (e.g., pastry case, cake cases, bread fixtures, and Bakery tables) • ​Supplies stocked: tissue, bags, and ties • ​Department coolers and freezers clean and organized • ​Bakery designated wareroom areas clean and organized

• Action Planning: Who/Where/When

• Signature

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Freshness

Activity Tasks/Actions

• • Bread rotated, stocked, and blocked multiple times daily • Review previous week’s Return Goods Center (RGC) performance • Rotation schedules implemented and followed per SOPs

• Action Planning: Who/Where/When

• Signature

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