WGO Grocery

Schedule Effectiveness

Activity Tasks/Actions:

• • Determine the status of the overnight stocking crew and if the Grocery Department is on schedule to meet the business • Daily hours and staffing should reflect daily sales projection and work activities • Proper staffing mix of Partners with key skill sets and experience • Proper AM and PM shifts • Opening and closing task list assignments

• Action Planning: Who/Where/When

• Initials

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In-Stocks

Activity Tasks/Actions:

• • Vending machines in-stock and working • Kick-out racks on perimeter are one item, full, and signed • Confirm event planners are being used when appropriate (holidays, weather, etc.) • Check aisles and cases for blocking and in-stock conditions • Determine if riser and wareroom stock was worked • Replenish process completed throughout the day in all grocery sub-departments • Check with receiving to determine if there are any DSD vendor service issues • Wareroom and risers follow Inventory Management Initiative (IMI) practices of product flow and inventory discipline; to include Dairy and Frozen vaults • Use symbol to spot check out of stocks; after store walk is update all holes should show zero inventory on hand • Review ordering for meal deals, combo locos, coupon items, and special circumstances (weather, holidays, sporting events, etc.) • Ask about new item placements, cycle refreshes, and category refreshes • Spot check for plan-o-gram execution • Ensure daily advertised products are in-stock and verified:​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

• Action Planning: Who/Where/When

• Initials

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Facility

Activity Tasks/Actions:

• • Periodically check gondolas for dented shelves and replace or repair as necessary • Ensure wareroom equipment is clean and in working condition • Periodically check cases and vaults for damage and repair as necessary

• Action Planning: Who/Where/When

• Initials

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Merchandising

Activity Tasks/Actions:

• • Lobby displays and pallet drops are right item, right price, crisp, and signed • Walk “out of department” tie-in displays (e.g., vanilla wafers in Produce) • Combo Loco end caps merchandised together on highest traffic areas; buy item on the left and free item on the right; coupons attached to the buy item • Meal Deal displays contain only meal deal items, signed, and full • All flex space perimeter merchandise high grossing items that will turn; use symbol to determine gross profit of displayed items • Tie in end caps with extra merchandising opportunities • Look for symmetry (i.e., height, signs, space between displays) • Validate merchandising plan weekly on ad rollout (Wednesday) • Planned Display Program (PDP) checked for compliance throughout all departments • Data leveraged to drive decision making • Dairy and Frozen end caps merchandised according to SOPs • All Dairy shelf stock pulled forward creating a full appearance per SOP • All displays merchandised for seasonality, weather forecast, events, etc. • Riser backstock neat, clean, and organized • Yellow coupons maintained on all relevant product • All DSD racks clean and well merchandised • Aisle clipstrips (e.g., Theis) and powerpanels maintained

• Action Planning: Who/Where/When

• Signatures

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Signing

Activity Tasks/Actions:

• • Check grocery web site for signing SOPs for each type of display • Check all signage on the perimeter and spot check shelf tags • Every coupon item to have shower hooks with coupon • Direct import wines are signed with special selection signs • Ensure price image and signing SOPs are maintained • Ensure coupon board well maintained

• Action Planning: Who/Where/When

• Signature

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Sanitation

Activity Tasks/Actions

• • Check top shelves and under gondolas and end caps for debris/garbage • Daily sanitation of Dairy and Frozen coolers, shelves, and floors • Sanitation schedules posted, followed, and checked off • All Direct Store Delivery (DSD) sections cleaned on a timely basis • Ensure all bottom shelf tag molding cleaned and maintained • Wareroom, coolers, and vaults clean, organized, and at the proper inventory levels for the business • All cooler fans clean of debris • Ensure no evidence of pest infestation (e.g., baked goods, pet food, rice, grains, pastas, nuts) • Sanitation Standard Operating Procedures (SOPs) followed for bulk foods; to include bulk coffee

• Action Planning: Who/Where/When

• Signature

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Freshness

Activity Tasks/Actions

• • Bread rotated, stocked, and blocked multiple times daily • Review previous week’s Return Goods Center (RGC) performance • Rotation schedules implemented and followed per SOPs

• Action Planning: Who/Where/When

• Signature

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