20 Minute Audit - duplicate

• Audit Title

• Audit

• 20 Minute Audit

  

• Conducted on

  Date

• Person Conducting Audit

  Select Andrew Marshall Gemma Brown Katy Larsen Gavin Kelly Ross Mcdonald Kirstie Hollett Toby Wilson

  • Andrew Marshall
  • Gemma Brown
  • Katy Larsen
  • Gavin Kelly
  • Ross Mcdonald
  • Kirstie Hollett
  • Toby Wilson

• Document No.

OPENING CHECKS- BOH

8-9am

• Count Safe<br>

  Yes

  No

  N/A

• Count Tills

  Yes

  No

  N/A

• Do you have enough staff in (has anyone called in sick?)

  Yes

  No

  N/A

• FULL FIRE EXIT CHECK + SIGN (fill in the book!!)

  Yes

  No

  N/A

• Get the day plan ready (include till plan, toilet check sheet etc.)

  Yes

  No

  N/A

• Check party pro for lunch time bookings

  Yes

  No

  N/A

• Complete line count

  Yes

  No

  N/A

• Please enter line count result below

Between 9-10am

• Check all furniture is out and in the right places

  Yes

  No

  N/A

• Do the walk around with the cleaners, report any problem areas (try include photos)

  Yes

  No

  N/A

• Check all lightbulbs are working - make sure all spot lights are on the tables

  Yes

  No

  N/A

• Is the music on an appropriate level/style?

  Yes

  No

  N/A

• Make sure the heating is on at the correct level

  Yes

  No

  N/A

• Morning meeting with the kitchen before we open, let all staff know of any problems

  Yes

  No

  N/A

• All POS up to date and in good repair

  Yes

  No

  N/A

• Enough tills in for the day ahead?

  Yes

  No

  N/A

• Exterior lights working and all windows clean?

  Yes

  No

  N/A

Toilets!!

• Clean, tidy & well stocked - toilet

  Yes

  No

  N/A

• All locks in working order and coat hooks on the back of the door

  Yes

  No

  N/A

• All surface clean & free from graffiti - bins clean and in good repair

  Yes

  No

  N/A

• Hot & cold water available -soap dispenser fully stocked and in good repair

  Yes

  No

  N/A

• Mirrors clean and polished

  Yes

  No

  N/A

• Hand dryers clean and in good repair

  Yes

  No

  N/A

• Machines working and fully stocked

  Yes

  No

  N/A

Between 10-11am

• Make any phone calls

  Yes

  No

  N/A

• Investigated any variances in your line count

  Yes

  No

  N/A

• Check emails and forward on any important one/ respond to ones that you are able to

  Yes

  No

  N/A

• Go onto the HUB and place any orders or log any maintenance issues

  Yes

  No

  N/A

• Devise a job list for the staff based on your walk around and observations

  Yes

  No

  N/A

Between 11am-3pm

• Is there a safe number of back up cutlery for the later business

  Safe

  At Risk

  N/A

• How many sets?

• FOOD SERVICE - don't leave the floor, ensure the smooth running of the business

  Yes

  No

  N/A

• Take a picture of a full cutlery drawer!

  Media

OPENING CHECKLIST- FOH - FOR THE STAFF!

You and yourself

• Is your uniform clean, pressed and correct?<br>

  Yes

  No

  N/A

• Is your uniform clean, pressed and correct?<br>

  Yes

  No

  N/A

• Do you have pens, pad, diners pocketbook in your apron?

  Yes

  No

  N/A

• Has a manager given you the floor plan and explained positioning, targets and incentives

  Yes

  No

  N/A

• Have you had a kitchen meeting

  Yes

  No

  N/A

• Minutes of the kitchen meeting insert below:

• Are the radios charged and in use?

  Yes

  No

  N/A

THE FLOOR

• Is the furniture in the correct Position, clean, polished and sturdy check… Check under tables and rims

  Yes

  No

  N/A

• Are all tables and ledges clear of gum?

  Yes

  No

  N/A

• Is there any debris behind the tables or booths?

  Yes

  No

  N/A

• Is the mezz bar operational and ready for trade?

  Yes

  No

  N/A

THE TABLES

• Are all tables and ledges clear of gum?

  Yes

  No

  N/A

• Are the caddies CLEAN and fully stocked?

  Yes

  No

  N/A

• Are the menus clean?

  Yes

  No

  N/A

WAITERS STATION

• Are the waiters stations set up to spec?

  Yes

  No

  N/A

• Are there crayons, colouring pads etc?

  Yes

  No

  N/A

• Are there fully stocked backup caddies?

  Yes

  No

  N/A

• Are there two purple sprays and cloths for cleaning tables?

  Yes

  No

  N/A

THE BAR

• Are the glass washers turned on?

  Yes

  No

  N/A

• Are appropriate amount of stations setup to brand standards?

  Yes

  No

  N/A

• Are there adequate levels of stock? Ie fruit shoots and minerals?

  Yes

  No

  N/A

• Is the daiquiri machine on and mix in it?

  Yes

  No

  N/A

• Is the bar polished?

  Yes

  No

  N/A

• Are there menus and food placemats on the bar top?

  Yes

  No

  N/A

• Are newspapers available?

  Yes

  No

  N/A

• Ae the bar caddies CLEAN, and fully stocked?

  Yes

  No

  N/A

DISPENSE

• Are drinks trays clean and ready to use by dispense?

  Yes

  No

  N/A

• Are 9oz glasses with Bev Naps prepared?

  Yes

  No

  N/A

• Are silver bill trays, comment cards and other promo material available?

  Yes

  No

  N/A

• How many PDQ's are working?

  1-2

  3

  4

  5

  6

COFFEE & CAKE

• Is the coffee machine fully stocked and in working order?

  Yes

  No

  N/A

• Is all crockery available and CLEAN??

  Yes

  No

  N/A

• Are the cakes in a clean cake stand with a clean cake slice?

  Yes

  No

  N/A

• Are there forks and knives in holders ready to go out with cakes?

  Yes

  No

  N/A

• Are the enough teaspoons? (100 minimum)

  Yes

  No

  N/A

EXTERIOR

• Is the outside brushed and free from litter?

  Yes

  No

  N/A

• Are all bins put away? Including green recycling bin!!

  Yes

  No

  N/A

• Are all food caddies put out and in correct positions?

  Yes

  No

  N/A

• Are all ashtrays clean and on all outside tables?

  Yes

  No

  N/A

• Outside waiters station placed outside if sunny?

  Yes

  No

  N/A

FLOOR

• Are All tabs closed and any walkouts explained to a manager?

  Yes

  No

  N/A

• Have All caddies been removed from the tables?

  Yes

  No

  N/A

• Have All caddies been cleaned?

  Yes

  No

  N/A

• Have the salt and peppers been filled?

  Yes

  No

  N/A

• Have the tomato ketchup and vinegars been cleaned and filled?

  Yes

  No

  N/A

• Has all furniture been wiped and cleaned?

  Yes

  No

  N/A

• Have the 3 menu holders around the bar been replenished with food and drink menus?

  Yes

  No

  N/A

• Number of tabs open

• Please enter explanation of extra tabs here:

WAITER STATIONS

• Are all waiters stations cleaned fully stocked to spec and turned around if necessary?

  Yes

  No

  N/A

• Have low levels of waiters station items been logged with a manager?

  Yes

  No

  N/A

• Has all cutlery been cleaned, polished and stored in waiters stations??

  Yes

  No

  N/A

• Have all ash trays been brought in from outside? Has all the ash been poured into the designated ash bin? Are the ash trays clean and ready for use tomorrow?

  Yes

  No

  N/A

BAR AND DISPENSE

• How all service mat and black trays been cleaned and put away?

  Yes

  No

  N/A

• Have all dispense tills been moved back around?

  Yes

  No

  N/A

• Have all pdq's been left on charge?

  Yes

  No

  N/A

• Has the station in front of the cigarette machine been left clean, tidy and ready to use?

  Yes

  No

  N/A

COFFEE AND CAKE

• Has the coffee machine been fully cleaned down?

  Yes

  No

  N/A

• Has all coffee crockery been put back in the correct place?

  Yes

  No

  N/A

• Have all cakes being taken to the walk-in fridge?

  Yes

  No

  N/A

• How many cakes and slices are there?

STATION

• Are under stations clean, neatly arranged and fully stocked with clean matting?

  Yes

  No

  N/A

• Are all fruit, purees and juices day-dotted+stored neatly in the fridges, discard 1/2 and 1/2

  Yes

  No

  N/A

• Are all ice wells clean, dry and left in a suitable condition ready for tomorrow?

  Yes

  No

  N/A

• Are all sinks and drip trays clean and dry, check taps & plugholes?

  Yes

  No

  N/A

• Has the bar top been cleaned, check under lips and edges?

  Yes

  No

  N/A

• Are all speed rails clean with spirits married up and in the correct places?

  Yes

  No

  N/A

• Is all black matting clean and stocked with clean jiggers boston tins and boston glasses

  Yes

  No

  N/A

SURROUNDING BAR AREA

• Are all PDQ machines and bases clean, returned to charger and stocked with paper?

  Yes

  No

  N/A

• Are all beer fonts clean and polished?

  Yes

  No

  N/A

• Are the soda nossles clean, clean inside red cap, around buttons, drip tray and hose?

  Yes

  No

  N/A

• Are the till screens, drawers and surrounds clean, check under till drawers and till backs?

  Yes

  No

  N/A

• Is all steel racking and glass racking removed of any stains and clean?

  Yes

  No

  N/A

• Is the bar floor swept including under equipment, check under stations using 10 stick?

  Yes

  No

  N/A

STOCKING

• Are all fridges and freezers fully stocked with labels facing forward?

  Yes

  No

  N/A

• Is the coffee dispense area set up for tomorrow (saucers, spoons, sugar, tea-pots etc)?

  Yes

  No

  N/A

• Are all the insides of the flavour freezers clean and fully stocked?

  Yes

  No

  N/A

• Is the cuboard under the coffee station been fully stocked ready for tomorrow?

  Yes

  No

  N/A

LAST CLEAN

• Are all mirrors clean and streak / stain free, check displays and behind spirits

  Yes

  No

  N/A

• Are the walls, floors and metal racking clean and free from debris and dirt

  Yes

  No

  N/A

• Are all fridge and freezer seals and doors clean and not sticky?

  Yes

  No

  N/A

• Are all surfaces clean and free of stickiness, matting clean

  Yes

  No

  N/A

LAST BITS

• Have the glasswash machines been drained, dissasembled and cleaned.

  Yes

  No

  N/A

• Is all glassware clean, stocked and neatly arranged

  Yes

  No

  N/A

• Have all tables been cleared, cleaned and have a food caddy on them

  Yes

  No

  N/A

• Has the bar floor been scrubbed, squeegeed and mopped to remove all stains?

  Yes

  No

  N/A

THINGS YOU ALWAYS FORGET

• Has the floor been thoroughly swept including underneath furniture

  Yes

  No

  N/A

• Has all outside furniture been brought inside and stacked neatly in the main bar area

  Yes

  No

  N/A

• Has the DJ box been cleared of and rubbish and glasses and wiped clean

  Yes

  No

  N/A

• Have the toilets been cleared of any glasses and spot swept, report any damage

  Yes

  No

  N/A

• Have the A boards been brought in from outside and stored neatly

  Yes

  No

  N/A

• Have bins been emptied+cleaned, are they stored neatly (not blocking fire escape)

  Yes

  No

  N/A

HAND BACK TO MANAGER

CASH UP - TILLS

• Have all tills been collected?

  Yes

  No

  N/A

• Have all tills been floated ready for the next day?

  Yes

  No

  N/A

• Have all change tins been collected?

  Yes

  No

  N/A

• Have you collected all the PDQ reports and enter total into stock link?

  Yes

  No

  N/A

• Have you End of Sessioned?

  Yes

  No

  N/A

• Cash Declaration - collect till variances from staff?

  Yes

  No

  N/A

• Do you have a minus till variance in your petty cash?

  Why?

• Fill out the banking slip, countersign and drop!

  Yes

  No

  N/A

CASH UP - SAFE

• Has all petty cash from the day been entered?

  Yes

  No

  N/A

• Is your safe flat? Cross check with stock link?

  Yes

  No

  N/A

ADMIN - SSL

• Have all incidents been reported on the hub?

  Yes

  No

  N/A

PAYROLL

• Have the kitchen staff hours been entered on payroll?

  Yes

  No

  N/A

• Have the bar/floor staff hours been entered on payroll?

  Yes

  No

  N/A

• Have the door staff hours been entered on payroll?

  Yes

  No

  N/A

• Have the management hours been entered on payroll?

  Yes

  No

  N/A

EVENING WALK-AROUND

• Have any lightbulbs been replaced?

  Yes

  No

  N/A

• Have any maintenance issues been logged?

  Yes

  No

  N/A

• Do we need to any last minute ordering?

  Yes

  No

  N/A

• SCAN IN THE TOILET AND FLOORWATCH SHEETS

  Yes

  No

  N/A

• SEND THIS TO THE EMAIL AND SAVE!

  Yes

  No

  N/A