645 Associate Training 4

• Associate Training 4

• The Union Rooms

• Employee Name

• Employee No.

• Prepared by

• Conducted on

  Date

Week 7

• Does the employee know what error% is and why we use it?

  Yes

  No

  N/A

• Can they explain about the 'customer journey' starting outside and the importance of outside standards.

  Yes

  No

  N/A

• Does the employee understand and uphold the rules and regulations of the beer garden?

  Yes

  No

  N/A

Week 8

• Can they describe the difference between a latte, cappuccino and other coffees we serve?

  Yes

  No

  N/A

• Do they actively demonstrate good am customer service?

  Yes

  No

  N/A

• Do they actively upsell when taking orders?

  Yes

  No

  N/A

Online Training

• Bar Associate Quiz complete?

  Yes

  No

  N/A

• Pest Management complete?

  Yes

  No

  N/A

• What online training is outstanding?

  Yes

  No

  N/A

Any other business?

• Have all objectives from previous 1-2-1s completed?

  Yes

  No

  N/A

• Is there anything the employee would line to discuss?

  Yes

  No

  N/A

• New objectives?

  Yes

  No

  N/A

• Employee Sign

  Drawing

• Manager Sign

  Drawing