Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Has your staff workbook been completed?
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Has all online training been completed including Challenge 21 updates and Don't Do Drunk?
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Have you done your freepour training in the past two weeks?
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Have you completed your Fire Training refresher in the FOH Log Book?
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What does CQSMA stand for?
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What was the last CQSMA score?
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What is the SOP of the week?
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Is your uniform correct? No jeans, sensible shoes.
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Do you know what your error percentage is for the week?
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Have you completed the new menu training online? Deadline for this is Monday 5th.
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Have you been on time for work every day last week?
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Are you able to talk me through how you would deal with a customer who has an allergy or nutritional request?
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Can you tell me what the food and drinks focus products are for CQSMA callers? (Food is burgers, salads, drinks are water, Pimms and Gin)
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Staff sign
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Manager sign