• Document No.

  • Unit

  • CWY-M

  • Conducted on

  • Prepared by

Software Install

  • Adobe Reader, Java, and Flash Player installed?

  • Updates for Adobe Reader, Flash Player, and Java disabled?

  • Bomgar installed and setup with computer information in the rep console?

  • Microsoft Security Essentials installed?

Windows updates

  • windows live / windows essentials not installed?

  • All other available Microsoft updates installed?

  • Automatic updates disabled and uncheck box to allow all users to install updates.

Once joined to domain

  • Audit current computer and compare software installs to ensure all software is reinstalled

  • Offline files / sync disabled?

  • Disable all forms of sleep/hibernate<br><br><br>

  • Set the screen options to do nothing when lid is closed or power/sleep button pressed.

  • Under windows 7 click on power settings- change advanced power settings<br>Set hard drives to never<br>Set wireless adapter to maximum performance<br>Set all power button and lid settings to do nothing

  • user is set up as a standard user

  • Create shortcut under public desktop for VDI-in-Box virtual desktop

  • Laptop web browser setup to download and run (the Citrix ICA file) without any user interaction needed?

  • Web mail and helpdesk shortcuts under all users desktop?

  • Scan system into helpdesk - verify it scanned successfully

  • Netmotion installed and tested?

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