Information
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Document No.
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Unit
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CWY-M
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Conducted on
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Prepared by
Software Install
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Adobe Reader, Java, and Flash Player installed?
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Updates for Adobe Reader, Flash Player, and Java disabled?
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Bomgar installed and setup with computer information in the rep console?
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Microsoft Security Essentials installed?
Windows updates
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windows live / windows essentials not installed?
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All other available Microsoft updates installed?
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Automatic updates disabled and uncheck box to allow all users to install updates.
Once joined to domain
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Audit current computer and compare software installs to ensure all software is reinstalled
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Offline files / sync disabled?
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Disable all forms of sleep/hibernate<br><br><br>
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Set the screen options to do nothing when lid is closed or power/sleep button pressed.
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Under windows 7 click on power settings- change advanced power settings<br>Set hard drives to never<br>Set wireless adapter to maximum performance<br>Set all power button and lid settings to do nothing
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user is set up as a standard user
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Create shortcut under public desktop for VDI-in-Box virtual desktop
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Laptop web browser setup to download and run (the Citrix ICA file) without any user interaction needed?
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Web mail and helpdesk shortcuts under all users desktop?
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Scan system into helpdesk - verify it scanned successfully
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Netmotion installed and tested?