• Document No.

  • CWY-PD

  • Conducted on

  • Prepared by

Software Install

  • RMS installed including the scanned documents installer?

  • MDIS installed and setup (SGT, LT, and MAJOR only)? No terminal ID needs to be set.

  • DVD player software installed (for Dell or HP)

  • iTunes installed? (Usually Sgt, Lt, Maj)

  • Adobe Reader, Java and Flash Player installed?

  • Updates for Adobe Reader, Flash Player, and Java disabled?

  • Bomgar installed and setup with user information in the rep console?

  • Microsoft office installed (make sure to choose full or complete install)?

  • Microsoft Office is activated and verified to make sure activation took?

Windows updates

  • windows live / windows essentials not installed?

  • All other available Microsoft updates installed?

  • Automatic updates disabled and uncheck box to allow all users to install updates.

Once joined to domain

  • Audit current computer and compare software installs to ensure all software is reinstalled

  • Easy Street Draw installed and activated over the Internet?

  • Sophos antivirus installed?

  • Offline files / sync disabled?

  • Disable all forms of sleep/hibernate.<br>

  • User has standard user rights, RMS & MDIS tested

  • Desktop icons for word, excel, outlook, helpdesk, copied to all users desktop?

  • User setup to print to network printers in their dept (local printers if they have one)?

  • Mapped network drives setup?

  • Email setup?

  • If thin client or SSD drive, uncheck offline exchange mode during manual setup (right below where you enter server)

  • Setup signature and turn on in the users email.

  • ExacqVision Camera software installed if user has access to cameras? (Usually Sgt, Lt, Maj) & server IP address entered, user logged in (to save settings)

  • PowerDMS installed?

  • Scan system into helpdesk - verify it scanned successfully

  • If new system, enter monitors, etc into helpdesk.

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