Assistant Leader Performance discussions

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• Team member

Strategic and Financial Results

• Achieve Store targets

  Less than 90%

  90%

  100%

  110%

  115% +

• Shrinkage results

  1% and higher

  0.5% - 0.9%

  0.5%

  0.3% - 0.1%

  Less than 0.1%

• Performance Standards

  Select Optimise sales through creating an engaging and inspiring team environment Exceed customer expectations through monitoring the sales engagement in store Communicate the performance standards and what is expected from the team Minimize shrinkage by monitoring stock loss related risks Drive sales through identifying merchandising opportunities None

  • Optimise sales through creating an engaging and inspiring team environment
  • Exceed customer expectations through monitoring the sales engagement in store
  • Communicate the performance standards and what is expected from the team
  • Minimize shrinkage by monitoring stock loss related risks
  • Drive sales through identifying merchandising opportunities
  • None

Operational Results

• Management of store, merchandising and housekeeping standards. Latest ops visit results.

  less the 70%

  70% - 75%

  75%

  75% - 80%

  80% +

• Performance Standards

  Select Implement the look and feel of the store in line with company standards for the specific brand Implements a staffing plan according to the turnover expectations Identifies opportunities to optimize merchandising and sales Provides guidance for housekeeping and merchandising None

  • Implement the look and feel of the store in line with company standards for the specific brand
  • Implements a staffing plan according to the turnover expectations
  • Identifies opportunities to optimize merchandising and sales
  • Provides guidance for housekeeping and merchandising
  • None

Customer & Relationship Results

• Deliver Awesome Retail Experience ( Based on Ops Latest visit and Daily evaluations)

  less the 70%

  70% - 75%

  75%

  75% - 80%

  80% +

• Performance Standards

  Select Implements and feedback on the level of customer service Manage people, product, process requirements to DARE None

  • Implements and feedback on the level of customer service
  • Manage people, product, process requirements to DARE
  • None

Leadership Results

• DARE to LEAD with TEAM IQ to the TIP

  Select Implements succession plans and defines development actions Manages poor and under performance timeously in line company culture Drives Dare2learn Implements and assess the quality of the morning meetings Optimize team through creating an inspiring environment. Have fun. Gives continuous feedback and recognition to the team Coach and mentor staff to ensure continuous learning and growth

  • Implements succession plans and defines development actions
  • Manages poor and under performance timeously in line company culture
  • Drives Dare2learn
  • Implements and assess the quality of the morning meetings
  • Optimize team through creating an inspiring environment. Have fun.
  • Gives continuous feedback and recognition to the team
  • Coach and mentor staff to ensure continuous learning and growth

Innovation & Improvement Results

• Drive continuous and consistent improvement and growth

  Select Successful implementation of snowball actions Embraces change and implements new ideas

  • Successful implementation of snowball actions
  • Embraces change and implements new ideas