Information
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
EXTERNAL
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Is the pavement and shop front clean
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Are the awnings out and clean
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Is the lighting on
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Outside furniture well presented and clean
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Windows clean
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Menu box correct and well kept
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Bay trees and flowers well presented and watered
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If appropriate windows and doors open
INTERNAL
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Shop display full and well presented
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Tables clean and setup correctly
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Hot desk clean and well presented
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Lightbulbs all working
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Fluid's cleaning standards met
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Clean banquet seating and chairs
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Fixtures, fittings and paintwork kept up to date
DINING EXPERIENCE
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Lighting and music at correct levels
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Restaurant temperature correct
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Menus correct, clean and in good condition
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Staff wearing correct uniforms and on the ball
SERVICE
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FOH staff on duty
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Order taken in good time
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Sides offered
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Menu knowledge (3 questions)
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Correct Mise en Place
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Check back completed
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Good table engagement
FOOD
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Food tasted
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Time from order to delivery
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Dishes well presented and to spec
BAR
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Bar staff on duty
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Well presented and clean displays
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Clean; bar top, floor, fridges, coffee machine
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Behind fridges clean
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Date labels in use and in date
KITCHEN
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Head chef on duty
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Cleanliness
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Date labels in use and in date
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Stock rotation and storage correct
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Cook line clean
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Extraction clean
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Chefs in correct uniform
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Records correct
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Food safety (3 questions)
BACK OF HOUSE
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Toilets clean and well stocked
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All corridors clean and clear
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Store rooms clean and tidy
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Office and store rooms locked
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Staff room clean and tidy
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Bin room clean