Title Page
-
Prepared by
-
Conducted on
Front Entrance Arrival/Valet Arrival
-
Warm welcome/greeting provided
-
Good posture, smile, eye contact, and attentive listening maintained throughout the interaction
-
-
-
-
-
Check-In
Bar/Lounge
Room Service
Executive Lounge/Club Lounge
Concierge
Restaurant
Service General
Bedroom
Bathroom
Elevator
Corridors
Lobby
Public Restrooms
Meeting Room/Function Space
Fitness Center
Pool
Spa
Spa - Locker Room
Back/Heart of House
Food Safety
