Audit

Summary of identified issues

Summary of Corrective Action Taken

1. Perimeter

1.1 Is an electric fence present?

1.2 Is the electric fence working?

1.3 Upon testing the fence, does the NCC respond to the alarm?

1.4 Did the Armed Response Company respond to the alarm?

1.5 Is the perimeter kept clear of objects on both sides that could aid scaling of the fence?

1.6 Is the premises properly lit at night?

1.7 Are the immediate surroundings clear of foliage and clutter?

Follow up on Corrective Action regarding the perimeter.

Corrective Action Taken

2. Armed Guard

2.1 Is there an armed guard present upon entry and exit?

2.2 Is he dressed appropriately and wearing a bullet proof vest?

2.3 Did he followed procedures when allowing access to the branch?

2.4 Is he armed properly?

2.5 Did he have a remote panic button on his person?

2.6 Is the guard room neat and clean?

2.7 Are the search instructions affixed to the wall?

2.8 Are the gate guard instructions laminated and affixed to the wall?

2.9 Is there an OB book available?

2.10 Are general instructions being carried out in OB book entries?

2.11 Are staff producing gate passes to allow access?

2.12 Is the gate guard familiar with the correct searching procedures?

Follow up on Corrective Action regarding the guard.

Corrective Action Taken

3. Branch Opening

3.1 Were procedures followed during opening of the branch?

Follow up on Corrective Action regarding the Branch Opening Procedure.

Corrective Action Taken

4. Gates and Shutters

4.1 Is the main gate a double gate (vehicle trap)?

4.2 Are the main gates in proper working condition?

4.3 Are the main gates interlocked?

4.4 Are the gate motors locked with brackets?

4.5 Are blocking vehicles utilised at night between gates?

4.6 Are blocking vehicles utilised unside and outside loading bays?

4.7 Are roller shutter doors in use?

4.8 Are roller shutter doors in proper working condition?

4.9 Are roller shutter doors operated from the Control Room/Boxroom?

4.10 Are roller shutter doors closed at all times except when a vehicle is entering/exiting the loading bay?

Follow up on Corrective Action regarding the Gates and Shutters.

Corrective Action Taken

5. Vault and Boxroom

5.1 Were procedures followed when the vault was opened?

5.2 Were the under counter safes closed and locked?

5.3 Is the boxroom neat and tidy?

5.4 Is CCTV coverage sufficient?

5.5 Are chutes locked when not in use?

5.6 Is the vault audited daily?

5.7 Are the access and search registers up to date?

Follow up on Corrective Action regarding the Vault and Boxroom.

Corrective Action Taken

6. Housekeeping

6.1 Is the premises neat and clean outside?

6.2 Are the loading bays clean?

6.3 Is the staff toilet/recreation area clean?

6.4 Are the gardens neat and maintained?

6.5 Are flagpoles present and in use?

6.6 Are private vehicles parked outside the branch?

Follow up on Corrective Action regarding Housekeeping.

Corrective Action Taken

7. Emergency Power

7.1 Is a generator present?

7.2 Is the generator regularly tested?

7.3 Is the generator working?

7.4 Is the generator locked?

7.5 Is the generator fuelled?

7.6 Is UPS present (supply power to aircons/lights/PC's - red plugs)

7.7 Is UPS working properly?

Follow up on Corrective Action regarding the Emergency Power.

Corrective Action Taken

8. Lighting

8.1 Are the lights working on exterior of building?

8.2 Are the loading bays sufficiently lit?

8.3 Are inside perimeter lights working?

Follow up on Corrective Action regarding Lighting.

Corrective Action Taken

9. Staff

9.1 Are staff properly dressed?

9.2 Are staff issued with ID cards and wearing them?

9.3 Are staff clean, shaven and neat?

9.4 Are admin staff dressed appropriately?

9.5 Are company branded vehicles clean?

9.6 Are company branded vehicles roadworthy?

9.7 Are regular vehicle inspections of branded vehicles done?

Follow up on Corrective Action regarding Staff.

Corrective Action Taken

10. CCTV

10.1 Are all cameras working?

10.2 Are cameras correctly positioned (focussed effectively/cover specifics)?

10.3 Is camera footage clear?

10..4 Are DVR's secured within a rack in the server room?

10.5 Is the server room locked at all times?

10.6 Is footage retained for the correct lenth of time (90 days)?

10.7 Is a procedure in place for the release of evidential material for investigations?

Follow up on Corrective Action regarding CCTV.

Corrective Action Taken

11. Alarms

11.1 Are panic buttons clearly marked and available in key areas?

11.2 Does staff know where the panic buttons are?

11.3 Are emergency exits fitted with emergency key attached to an alarm?

11.4 Is the glass on the Key Guard Box secure and not damaged?

11.5 Are regular Evacuation drills performed and documented?

Follow up on Corrective Action regarding Alarms.

Corrective Action Taken

12. Doors

12.1 Are there any interlocking doors in use?

12.2 Are interlocked doors in proper working condition?

12.3 Are there any turnstiles (other than emergency exit) on the premises?

12.4 Are turnstiles working correctly?

12.5 Are there turnstiles fitted at the exterior of each emergency exit?

12.6 Are turnstiles secured and opening only one way?

12.7 Are turnstiles controlled via biometric, card reader and push button?

Follow up on Corrective Action regarding Doors.

Corrective Action Taken

13. Access control

13.1 Are all operational doors fitted with access control?

13.2 Is access control to secured areas correctly in place?

13.3 Are searches been carried out when persons accessing/leaving the secure areas?

13.4 Are these searches recorded correctly?

13.5 Are access tags disabled when a person is absent?

13.6 Are access tags removed/deleted when the person is terminated/transfered?

13.7 Are there a visitors access control policy and procedure in place?

Follow up on Corrective Action regarding Access Control.

Corrective Action Taken

14. Key control
14.1 Are procedures followed with regards to key control for the following:

14.1.1 Vehicle keys

14.1.2 Property keys

14.1.3 Customer spare keys

14.1.4 Customer keys

14.1.5 Electronic keys

14.1.6 Other branch spare keys

14.1.7 Is there a monthly signed copy (by the Branch Manager) available?

Follow up on Corrective Action regarding Keys

Corrective Action Taken

15. Control Room

15.1 Access Control (authorised)?

15.2 Access Register correctly completed and up to date?

15.3 Is the Control Room neat and tidy?

15.4 Sufficient controller compliment?

15.5 Are SOP's and Instructions displayed?

15.6 Is vehicle tracking operational and active?

15.7 Is Controller dressed appropriately?

15.8 Is Vehicle Log Sheet updated and in use?

15.9 Does the Controller know the current location of the vehicles?

15.10 Are safe codes requested, generated and issued correctly?

15.11 Are location of the vehicles confirmed prior to issuing safe codes?

15.12 OB book utilised, up to date and signed by Management?

15.13 Is there adequate verbal communication between the Control Room and the vehicles?

Follow up on Corrective Action regarding the Control Room

Corrective Action Taken?

16. Counting House

16.1 Is there a staff locker facility?

16.2 Are all personal belongings stored outside the working area (in lockers)?

16.3 Is CCTV coverage sufficient?

16.4 Is a visitor's register in use?

16.5 Are search procedures in place and correctly complied with?

16.6 Are float books in order and up to date?

16.7 Are float books correctly signed by management?

16.8 Does the physical cash count of floats balance with the electronic and manual float registers?

16.9 Are specimen signatures up to date?

16.10 Are panic buttons clearly marked?

16.11 Are staff toilets locked and are staff searched before leaving work stations?

Follow up on Corrective Action regarding the Counting House.

Corrective Action Taken

17. Vehicles (AV)
Vehicle

17.1 Is vehicle road worthy?

17.2 Is vehicle fitted with a tracking device?

17.3 Are safes working on the vehicle?

17.4 Is interlocking working on the vehicle?

17.5 Is the vehicle clean inside and out?

17.6 Dropsafe drawers are fitted correctly and cannot be removed?

17.7 Is the plate above the vault lock welded shut?

17.8 Are system boxes sealed/secured?

17.9 Are serious mechanical/safety issues being addressed?

Follow up on the Corrective Action regarding Vehicles.

Corrective Action Taken

18. Armoury

18.1 Are CPC audits audits being conducted and recorded?

18.2 Are Global Lock audits conducted and recorded?

18.3 Are all spare VMS/VTD's kept in a secure location and are all accounted for?

18.4 Is the CPC table key register in place?

18.5 Are the firearm permits up to date and correct?

18.6 Are customer fob keys up to date and deleted where applicable?

18.7 Is the firearm register up to date?

18.8 Are the firearms in good condition?

18.9 Is the Branch Make Safe secured?

18.10 Are road staff all issued with bullet proof vests?

Follow up on the Corrective Action regarding the Armoury.

Corrective Action Taken

19. Health and Safety

19.1 Are incident reports completed for all Hazards, Near Misses and Incidents?

19.2 Is a register in place where employees have been briefed of safety issues?

19.3 Are posters regarding Health & Safety displayed?

19.4 Are safety meetings being held monthly (view minutes)?

19.5 Are evacuation procedures in place?

19.6 Are the following up for display:

19.6.1 Basic Conditions of Employment Act?

19.6.2 Employment Equity Act?

19.6.3 Schedule D of the General Machinery Regulations of the Occupational Health and Safety Act - where machinery is used in our day to day operations (such as workshops and cash centres)?

19.6.4 The branch own Health & Safety notice indicating responsible persons, health & safety representatives, first aiders and the location of the first aid box?

19.6.5 Is a full copy (not a summary wall chart) of the Occupational Health & Safety Act (Act 85 of 1993) and the relevant regulations readily available at the workplace for employees?

19.6.6 A copy of the Health & Safety mission statement that has been signed by the MD?

Follow up on the Corrective Action regarding Health & Safety.

Corrective Action Taken

20. Management

20.1 Are daily Ops Meetings conducted between Branch Manager and Seniors?

20.2 Are the meetings minuted and are action plans in place?

20.3 Is the Quality Report Register in place and are these reports dealt with in the correct manner?

20.4 Are monthly checks conducted and operational reports signed off?

20.5 Are monthly checks conducted by the ROD?

Follow up on the Corrective Action regarding Management.

Corrective Action Taken

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