Claire Sweet

Colleague Service Temperature Check

Service check

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Title Page

Colleague Service Temperature check
Hemel 2663
Date
Claire sweet
Location
Personnel

Attitude- makes I contact and acknowledges the customer e.g smile
Attitude - listens to customer - empathises and personalises service - feels human and natural
Priorities and focuses on customer - doesn't talk to other colleagues during interaction
Knowledgable- confident with answering customer queries or finds someone who can
Checkout colleagues - Explain brand guarantee
Proactively- consistently acknowledges customers and is able to adapt their service based on the type of customer and there needs
Pride - Dressed appropriately and wearing a name badge
Goodbye - A friendly parting comment

Claire Sweet

Colleague Service Temperature Check

Service check

Use this Template

Print as PDF

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