Customer Experience Audit

• Location
  Address

• Conducted on

  Date

• Completed by

External Building

• Add media

  Media

• Is decoration in good state of repair, for example no flaking paint?

  Good

  Fair

  Poor

  N/A

• Is the general appearance of the building in a good state of repair, for example the brick work, drain pipes, cladding?

  Good

  Fair

  Poor

  N/A

• Are the Windows clean & clear?

  Good

  Fair

  Poor

  N/A

• Is there floor clear from weeds?

  Good

  Fair

  Poor

  N/A

• Is the area clear from rubbish, debrie inc cigarette butts?

  Good

  Fair

  Poor

  N/A

• Is the Soft Play Doors closed and no gap showing?

  Yes

  No

  N/A

• Is all external wording & signage in place and accurate?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Reception Area

• Add media

  Media

• Entrance ways clear and doors functioning correctly

  Good

  Fair

  Poor

  N/A

• Are leaflet dispensers tidy / TV presentation up to date?

  Good

  Fair

  Poor

  N/A

• Is the reception desk and work surfaces clear of litter, clutter and clean?

  Good

  Fair

  Poor

  N/A

• Are the areas behind the reception the reception counter clean and tidy?

  Good

  Fair

  Poor

  N/A

• Is access control in place and operating effectively?

  Good

  Fair

  Poor

  N/A

• Are sign up tablets in working order?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Are staff appropriately dressed, for example wearing uniform and name badge?

  Good

  Fair

  Poor

  N/A

• Are the staff levels appropriate for the time of day and customer flow?

  Good

  Fair

  Poor

  N/A

• Phones ringing volume is at correct level?

  Good

  Fair

  Poor

  N/A

• GFR displayed & stocked / priced correctly?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Cafe

• Add media

  Media

• Are floors clean & clear of Rubbish

  Good

  Fair

  Poor

  N/A

• Are all bins empty & clean?

  Good

  Fair

  Poor

  N/A

• Are all tables clean inc chrome legs?

  Good

  Fair

  Poor

  N/A

• Are the TV Menu Screens on?

  Yes

  No

  N/A

• Are the Menus accurate inc correct pricing?

  Good

  Fair

  Poor

  N/A

• Is the fridge stocked and well presented?

  Good

  Fair

  Poor

  N/A

• Is the freezer locked, stocked and well presented?

  Good

  Fair

  Poor

  N/A

• Is the counter clear of litter, clutter & clean?

  Good

  Fair

  Poor

  N/A

• Is the coffee machine clean & dirt/dust free?

  Good

  Fair

  Poor

  N/A

• Is the oven clean & dirty/dust free?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Soft Play Toilet Facilities

• Add media

  Media

• Are they litter free

  Good

  Fair

  Poor

  N/A

• Are toilets flushed and clean, both internally & externally, behind and under toilet seats and in good working order?

  Good

  Fair

  Poor

  N/A

• Are toilets clean and clear of debris and fully stocked with toilet roll and soap?

  Good

  Fair

  Poor

  N/A

• Are all surfaces, fixtures and fittings clean and not smeared or stained?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Soft Play

• Add media

  Media

• Is the floor clean and clear of litter?

  Good

  Fair

  Poor

  N/A

• Is the slide surface smooth and free from any protrusions or foreign objects?

  Good

  Fair

  Poor

  N/A

• Is the structure padding in tact and adequate?

  Good

  Fair

  Poor

  N/A

• Is the floor & wall padding clean, free from tears & extreme wear?

  Good

  Fair

  Poor

  N/A

• Is the perspex domed window and crawl tubs clean?

  Good

  Fair

  Poor

  N/A

• Is all netting secure & sufficiently tensioned?

  Good

  Fair

  Poor

  N/A

• Is all netting all free from any rips & all signage attached clear & easy to read?

  Good

  Fair

  Poor

  N/A

• Is all exits (inc fire exit) routes free and clear of obstructions and foreign objects?

  Yes

  No

  N/A

• Are all interactive features secured and working correctly?

  Good

  Fair

  Poor

  N/A

• Is the fire exit unlocked?

  Good

  Fair

  Poor

  N/A

• Is the music on and at sufficient level?

  Good

  Fair

  Poor

  N/A

• Are the padlocks in place and locked?

  Yes

  No

  N/A

• Please add any comments you have for this section

Wet Changing Village

• Add media

  Media

• Are cubicles clear of litter, walls free from smears and stains?

  Good

  Fair

  Poor

  N/A

• Is there adequate baby changing units and nappy bins?

  Good

  Fair

  Poor

  N/A

• Are changing room floors clean and clear of litter?

  Good

  Fair

  Poor

  N/A

• Are lockers working, clear of litter both internally and externally

  Good

  Fair

  Poor

  N/A

• Is tops of lockers clear of litter & dust?

  Good

  Fair

  Poor

  N/A

• Are the lights in working order?

  Good

  Fair

  Poor

  N/A

• Are the Pre shower (Main Pool) surfaces and shower heads free from dirt, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• Are the Pre Showers (Teaching Pool) surfaces and shower heads free from dirty, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• All wall signage compliant to brand guidance and in date?

  Good

  Fair

  Poor

  N/A

• Are all electrical units in place working hand dryers, hair dryers, straighteners and costume dryers

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Male Wet Changing Village

• Add media

  Media

• Are cubicles clear of litter, walls free from smears and stains?

  Good

  Fair

  Poor

  N/A

• Is the floor clean and clear of litter

  Good

  Fair

  Poor

  N/A

• Are lockers working, clear of litter both internally and externally?

  Good

  Fair

  Poor

  N/A

• Is tops of lockers clear of litter & dust?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Are showers surfaces and shower heads free from dirt, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• Is signage compliant to brand guidance and in date?

  Good

  Fair

  Poor

  N/A

• Are hair driers in place & working?

  Good

  Fair

  Poor

  N/A

• Are toilets they litter free?

  Good

  Fair

  Poor

  N/A

• Are toilets flushed and clean, both internally & externally, behind and under toilet seats and in good working order?

  Good

  Fair

  Poor

  N/A

• Are toilets clean and clear of debris and fully stocked with toilet roll and soap?

  Good

  Fair

  Poor

  N/A

• Are all toilet surfaces, fixtures and fittings clean and not smeared or stained?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Wet Male Toilets

• Are toilets they litter free?

  Good

  Fair

  Poor

  N/A

• Are toilets flushed and clean, both internally & externally, behind and under toilet seats and in good working order?

  Good

  Fair

  Poor

  N/A

• Are toilets clean and clear of debris and fully stocked with toilet roll and soap?

  Good

  Fair

  Poor

  N/A

• Are all toilet surfaces, fixtures and fittings clean and not smeared or stained?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Female Wet Changing Village

• Add media

  Media

• Are cubicles clear of litter, walls free from smears and stains?

  Good

  Fair

  Poor

  N/A

• Is the floor clean and clear of litter

  Good

  Fair

  Poor

  N/A

• Are lockers working, clear of litter both internally and externally?

  Good

  Fair

  Poor

  N/A

• Is tops of lockers clear of litter & dust?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Are showers surfaces and shower heads free from dirt, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• Is signage compliant to brand guidance and in date?

  Good

  Fair

  Poor

  N/A

• Are hair driers in place & working?

  Good

  Fair

  Poor

  N/A

• Are toilets they litter free?

  Good

  Fair

  Poor

  N/A

• Are toilets flushed and clean, both internally & externally, behind and under toilet seats and in good working order?

  Good

  Fair

  Poor

  N/A

• Are toilets clean and clear of debris and fully stocked with toilet roll and soap?

  Good

  Fair

  Poor

  N/A

• Are all toilet surfaces, fixtures and fittings clean and not smeared or stained?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Wet Female Toilets

• Are toilets they litter free?

  Good

  Fair

  Poor

  N/A

• Are toilets flushed and clean, both internally & externally, behind and under toilet seats and in good working order?

  Good

  Fair

  Poor

  N/A

• Are toilets clean and clear of debris and fully stocked with toilet roll and soap?

  Good

  Fair

  Poor

  N/A

• Are all toilet surfaces, fixtures and fittings clean and not smeared or stained?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Meeting Room / Party Room 1 & 2

• Add media

  Media

• Are floors clean & clear of Rubbish

  Good

  Fair

  Poor

  N/A

• Are all bins empty & clean?

  Good

  Fair

  Poor

  N/A

• Are all tables clean inc chrome legs?

  Good

  Fair

  Poor

  N/A

• Are the general wall and ceiling finishes and decoration in a good state of repair, with lights in working order

  Good

  Fair

  Poor

  N/A

Studio 1

• Add media

  Media

• Are the floors and playing surfaces free from debris?

  Good

  Fair

  Poor

  N/A

• Are the floors and playing surfaces in a good state of repair?

  Good

  Fair

  Poor

  N/A

• Is the equipment clean, for example fitness equipment free from dust, body fat and sweat marks?

  Good

  Fair

  Poor

  N/A

• Is the equipment well maintained and in a good working order?

  Good

  Fair

  Poor

  N/A

• Are the general wall and ceiling finishes and decoration in a good state of repair, with lights in working order

  Good

  Fair

  Poor

  N/A

• Is the air conditioning working to the correct temperature (19 degrees) and tamper proof?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Studio 2

• Add media

  Media

• Are the floors and playing surfaces free from debris?

  Good

  Fair

  Poor

  N/A

• Are the floors and playing surfaces in a good state of repair?

  Good

  Fair

  Poor

  N/A

• Is the equipment clean, for example fitness equipment free from dust, body fat and sweat marks?

  Good

  Fair

  Poor

  N/A

• Is the equipment well maintained and in a good working order?

  Good

  Fair

  Poor

  N/A

• Are the general wall and ceiling finishes and decoration in a good state of repair, with lights in working order

  Good

  Fair

  Poor

  N/A

• Is the air conditioning working to the correct temperature (19 degrees) and tamper proof?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

1st Floor Female Changing Room

• Add media

  Media

• Are cubicles clear of litter, walls free from smears and stains?

  Good

  Fair

  Poor

  N/A

• Is the floor clean and clear of litter

  Good

  Fair

  Poor

  N/A

• Are lockers working, clear of litter both internally and externally?

  Good

  Fair

  Poor

  N/A

• Is tops of lockers clear of litter & dust?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Are showers surfaces and shower heads free from dirt, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• Is signage compliant to brand guidance and in date?

  Good

  Fair

  Poor

  N/A

• Are hair driers in place & working?

  Good

  Fair

  Poor

  N/A

• Are toilets they litter free?

  Good

  Fair

  Poor

  N/A

• Are toilets flushed and clean, both internally & externally, behind and under toilet seats and in good working order?

  Good

  Fair

  Poor

  N/A

• Are toilets clean and clear of debris and fully stocked with toilet roll and soap?

  Good

  Fair

  Poor

  N/A

• Are all toilet surfaces, fixtures and fittings clean and not smeared or stained?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

1st Floor Male Changing Room

• Add media

  Media

• Are cubicles clear of litter, walls free from smears and stains?

  Good

  Fair

  Poor

  N/A

• Is the floor clean and clear of litter

  Good

  Fair

  Poor

  N/A

• Are lockers working, clear of litter both internally and externally?

  Good

  Fair

  Poor

  N/A

• Is tops of lockers clear of litter & dust?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Are showers surfaces and shower heads free from dirt, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• Is signage compliant to brand guidance and in date?

  Good

  Fair

  Poor

  N/A

• Are hair driers in place & working?

  Good

  Fair

  Poor

  N/A

• Are toilets they litter free?

  Good

  Fair

  Poor

  N/A

• Are toilets flushed and clean, both internally & externally, behind and under toilet seats and in good working order?

  Good

  Fair

  Poor

  N/A

• Are toilets clean and clear of debris and fully stocked with toilet roll and soap?

  Good

  Fair

  Poor

  N/A

• Are all toilet surfaces, fixtures and fittings clean and not smeared or stained?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Gym

• Add media

  Media

• Are the floors and playing surfaces free from debris?

  Good

  Fair

  Poor

  N/A

• Is the equipment clean, e.g fitness equipment free from dust, body fat and sweat marks?

  Good

  Fair

  Poor

  N/A

• Is the equipment well maintained and in a good working order?

  Good

  Fair

  Poor

  N/A

• Are the floors and playing surfaces in a good state of repair?

  Good

  Fair

  Poor

  N/A

• Are the general wall and ceiling finishes and decoration in a good state of repair, with lights in working order

  Good

  Fair

  Poor

  N/A

• Is the air conditioning working to the correct temperature (19 degrees) and tamper proof?

  Good

  Fair

  Poor

  N/A

• Is there sufficient tissue & disinfectant available?

  Good

  Fair

  Poor

  N/A

• 54. Please add any comments you have for this section

Spin Room

• Are the floors and surfaces free from debris?

  Good

  Fair

  Poor

  N/A

• Are the floors and surfaces in a good state of repair?

  Good

  Fair

  Poor

  N/A

• Is the equipment clean, e.g fitness equipment free from dust, body fat and sweat marks?

  Good

  Fair

  Poor

  N/A

• Is the equipment well maintained and in a good working order?

  Good

  Fair

  Poor

  N/A

• Are the general wall and ceiling finishes and decoration in a good state of repair, with lights in working order

  Good

  Fair

  Poor

  N/A

• Is there sufficient tissue & disinfectant available?

  Good

  Fair

  Poor

  N/A

• Is the air conditioning working to the correct temperature (19 degrees) and tamper proof?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Customer Journey, Circulation Areas, Policies, Standards and Rules

• Add media

  Media

• Centre rules and security information on display and prior to entrance barriers?

  Good

  Fair

  Poor

  N/A

• Are the circulation Stairs Clean and Litter Free?

  Good

  Fair

  Poor

  N/A

• Is the Lift Clean & Litter Free?

  Good

  Fair

  Poor

  N/A

• Is information /prohibition signage evident, such as photograph policy, no smoking, CCTV and opening hours?

  Good

  Fair

  Poor

  N/A

• Is the Swim School noticeboard displayed with relevant information?

  Good

  Fair

  Poor

  N/A

• Is the Community noticeboard displayed with relevant information?

  Good

  Fair

  Poor

  N/A

• Is the Pool Programme Noticeboard displayed with relevant information?

  Good

  Fair

  Poor

  N/A

• Are logos evident on the literature that’s displayed around the centre?

  Good

  Fair

  Poor

  N/A

• Are internal and external awards such as Quest on display and up to date?

  Good

  Fair

  Poor

  N/A

• Is the directional signage clear, effective and consistent, for example is it displayed at the correct level, are pictorial images used as well as text?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Sports Hall

• Add media

  Media

• Is floor clean and clear of any debris?

  Good

  Fair

  Poor

  N/A

• Is all equipment stored safely and kept tidy?

  Good

  Fair

  Poor

  N/A

• Are lines clearly demarcated?

  Good

  Fair

  Poor

  N/A

• Are curtains reeled in and packed away?

  Good

  Fair

  Poor

  N/A

• Are curtains in good working order?

  Good

  Fair

  Poor

  N/A

• Is the relevant signage in place?

  Good

  Fair

  Poor

  N/A

• Are the bins empty and correctly positioned within the hall?

  Good

  Fair

  Poor

  N/A

• Are there any signs of damage to the walls?

  Good

  Fair

  Poor

  N/A

• Is the bleacher seating clean, tidy & stored correctly?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Squash Courts

• Add media

  Media

• Are courts free of litter and in good condition?

  Good

  Fair

  Poor

  N/A

• Are bins empty and clean?

  Good

  Fair

  Poor

  N/A

• Is correct signage up and presentable?

  Good

  Fair

  Poor

  N/A

• Is there any signs of damage to the walls?

  Good

  Fair

  Poor

  N/A

• Is the seating free of litter and in good condition?

  Good

  Fair

  Poor

  N/A

• Are the lights working?

  Good

  Fair

  Poor

  N/A

• Is the light token mechanism working and in use?

  Good

  Fair

  Poor

  N/A

• Is the sufficient tokens for use?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Boiler Room

• Add media

  Media

• Is the room free of litter?

  Good

  Fair

  Poor

  N/A

• Have bins been emptied?

  Good

  Fair

  Poor

  N/A

• Is correct signage up and presentable?

  Good

  Fair

  Poor

  N/A

• Are there any signs of damage to machinery and/or Pipework?

  Good

  Fair

  Poor

  N/A

• Are there any signs of leaks or excessive water on the floor?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Teaching Pool Plant Room

• Is the room free of litter?

  Good

  Fair

  Poor

  N/A

• Have bins been emptied?

  Good

  Fair

  Poor

  N/A

• Is correct signage up and presentable?

  Good

  Fair

  Poor

  N/A

• Are there any signs of damage to machinery and/or Pipework?

  Good

  Fair

  Poor

  N/A

• Are there any signs of leaks or excessive water on the floor?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Main Plant Room

• Is the room free of litter?

  Good

  Fair

  Poor

  N/A

• Have bins been emptied?

  Good

  Fair

  Poor

  N/A

• Is correct signage up and presentable?

  Good

  Fair

  Poor

  N/A

• Are there any signs of damage to machinery and/or Pipework?

  Good

  Fair

  Poor

  N/A

• Are there any signs of leaks or excessive water on the floor?

  Good

  Fair

  Poor

  N/A

• Are all carboyds correctly stored?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Main Pool

• Add media

  Media

• Is the Pool Temperature within set parameters?

  Yes

  No

  N/A

• Is the Pool Air Temperature within set parameters?

  Yes

  No

  N/A

• Are the lane adequate to the pool activity?

  Good

  Fair

  Poor

  N/A

• Is the pool hall floor clean and free of litter?

  Good

  Fair

  Poor

  N/A

• Is the pool water clear and algae free?

  Good

  Fair

  Poor

  N/A

• Are the pool testings sheet up to date & accurate?

  Good

  Fair

  Poor

  N/A

• Is the spectator gallery clean & litter free?

  Good

  Fair

  Poor

  N/A

• Are any spectator chairs damage and/or dirty?

  Good

  Fair

  Poor

  N/A

• Are the lifeguard chair(s) in correct positions?

  Good

  Fair

  Poor

  N/A

• Is the pool matrix displayed and updated?

  Good

  Fair

  Poor

  N/A

• Is the store room tidy & litter free?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Teaching Pool

• Add media

  Media

• Is the Pool Temperature within set parameters?

  Yes

  No

  N/A

• Is the Pool Air Temperature within set parameters?

  Yes

  No

  N/A

• Are the lane adequate to the pool activity?

  Good

  Fair

  Poor

  N/A

• Is the pool depth adequate to the pool activity?

  Good

  Fair

  Poor

  N/A

• Is the pool hall floor clean and free of litter?

  Good

  Fair

  Poor

  N/A

• Is the pool water clear and algae free?

  Good

  Fair

  Poor

  N/A

• Are the pool testings sheet up to date & accurate?

  Good

  Fair

  Poor

  N/A

• Is the spectator gallery clean & litter free?

  Good

  Fair

  Poor

  N/A

• Is the spectator viewing window clean & clear?

  Good

  Fair

  Poor

  N/A

• Are the lifeguard chair(s) in correct positions?

  Good

  Fair

  Poor

  N/A

• Is the store room tidy & litter free?

  Good

  Fair

  Poor

  N/A

• Is the First Aid Room Tidy & Litter Free?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Leisure Pool

• Add media

  Media

• Is the Pool Temperature within set parameters?

  Yes

  No

  N/A

• Is the Pool Air Temperature within set parameters?

  Yes

  No

  N/A

• Is the pool hall floor clean and free of litter?

  Good

  Fair

  Poor

  N/A

• Is the pool water clear and algae free?

  Good

  Fair

  Poor

  N/A

• Are the lifeguard chair(s) in correct positions?

  Good

  Fair

  Poor

  N/A

• Are the pool testings sheet up to date & accurate?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Thermal Spa

• Add media

  Media

• Is the floor is clean & litter free?

  Good

  Fair

  Poor

  N/A

• Is the Jacuzzi shell is clean and debre free?

  Good

  Fair

  Poor

  N/A

• Is the jacuzzi water clear and algae free?

  Good

  Fair

  Poor

  N/A

• Is the sauna room clean & litter free?

  Good

  Fair

  Poor

  N/A

• Is the Sauna door clean & clear?

  Good

  Fair

  Poor

  N/A

• Is the Steam Room clean & litter free?

  Good

  Fair

  Poor

  N/A

• Is the steam Room door clean & clear?

  Good

  Fair

  Poor

  N/A

• Is the monsoon shower clean & litter Free?

  Good

  Fair

  Poor

  N/A

• Is the Ice fountain clean & litter free?

  Good

  Fair

  Poor

  N/A

• Is the Infa-Red room Clean & Litter Free?

  Good

  Fair

  Poor

  N/A

• Is the Infa-Red glass walls clean & clear (inc Door)?

  Good

  Fair

  Poor

  N/A

• Is the relax lounge Clean & Litter Free?

  Good

  Fair

  Poor

  N/A

• Is the relax lounge beds stable/sturdy, presentable & litter free?

  Good

  Fair

  Poor

  N/A

• Is the Thermal Spa temperature within paramarators?

  Good

  Fair

  Poor

  N/A

• Is the toilet litter free?

  Good

  Fair

  Poor

  N/A

• Is the toilet flushed and clean, both internally & externally, behind and under toilet seats and in good working order?

  Good

  Fair

  Poor

  N/A

• Is the toilet clean and clear of debris and fully stocked with toilet roll and soap?

  Good

  Fair

  Poor

  N/A

• Is the toilet surfaces, fixtures and fittings clean and not smeared or stained?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Spa Treatment Room 1

• Add media

  Media

• Is the floor clean & free from debris?

  Good

  Fair

  Poor

  N/A

• Is the floor in a good state of repair?

  Good

  Fair

  Poor

  N/A

• Is the equipment clean?

  Good

  Fair

  Poor

  N/A

• Is the equipment well maintained and in a good working order?

  Good

  Fair

  Poor

  N/A

• Are the general wall and ceiling finishes and decoration in a good state of repair, with lights in working order

  Good

  Fair

  Poor

  N/A

• Is the air conditioning working to the correct temperature?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Are showers surfaces and shower heads free from dirt, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Spa Treatment Room 2

• Add media

  Media

• Is the floor clean & free from debris?

  Good

  Fair

  Poor

  N/A

• Is the floor in a good state of repair?

  Good

  Fair

  Poor

  N/A

• Is the equipment clean?

  Good

  Fair

  Poor

  N/A

• Is the equipment well maintained and in a good working order?

  Good

  Fair

  Poor

  N/A

• Are the general wall and ceiling finishes and decoration in a good state of repair, with lights in working order

  Good

  Fair

  Poor

  N/A

• Is the air conditioning working to the correct temperature?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Are showers surfaces and shower heads free from dirt, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Spa Treatment Room 3

• Add media

  Media

• Is the floor clean & free from debris?

  Good

  Fair

  Poor

  N/A

• Is the floor in a good state of repair?

  Good

  Fair

  Poor

  N/A

• Is the equipment clean?

  Good

  Fair

  Poor

  N/A

• Is the equipment well maintained and in a good working order?

  Good

  Fair

  Poor

  N/A

• Are the general wall and ceiling finishes and decoration in a good state of repair, with lights in working order

  Good

  Fair

  Poor

  N/A

• Is the air conditioning working to the correct temperature?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Are showers surfaces and shower heads free from dirt, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section

Spa Treatment Room 4

• Add media

  Media

• Is the floor clean & free from debris?

  Good

  Fair

  Poor

  N/A

• Is the floor in a good state of repair?

  Good

  Fair

  Poor

  N/A

• Is the equipment clean?

  Good

  Fair

  Poor

  N/A

• Is the equipment well maintained and in a good working order?

  Good

  Fair

  Poor

  N/A

• Are the general wall and ceiling finishes and decoration in a good state of repair, with lights in working order

  Good

  Fair

  Poor

  N/A

• Is the air conditioning working to the correct temperature?

  Good

  Fair

  Poor

  N/A

• Are lights in working order?

  Good

  Fair

  Poor

  N/A

• Are showers surfaces and shower heads free from dirt, limescale and body fat?

  Good

  Fair

  Poor

  N/A

• Please add any comments you have for this section