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Customer feedback form
Customer feedback form
Helen Belton

Customer feedback form

Obtaining feedback from our clients is vital to our business as it allows us to identify and address issues, establish current and future service needs, as well as monitor where we excel and where potential shortfalls exist and identify opportunities for improvement.

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Free Customer feedback form Checklist

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Customer feedback form

  • Project ID / Service description -

  • Project delivery date

Untitled Page

  • How satisfied were you with the quality of the service?

  • Please can you explain why you gave the rating for the quality of the service?

  • How satisfied are you with the service provided?

  • Please can you explain why you gave the rating for the service provided?

  • How satisfied are you with the management of the project?

  • Please can you explain why you gave the rating for the project management?

  • Was documentation of a good standard?

    • Very poor
    • Poor
    • Adequate
    • Good
    • Very good

  • Please can you explain why you gave the rating for the documentation?

  • How did we manage health, safety and the environment for the project?

  • Please can you explain why you gave the rating for health, safety and the environment?

  • Where there any training and competence issues during the project / service?

  • Please can you explain why you gave the rating for training and competence?

  • How satisfied were you with the planning and delivery of the service?

  • Please can you explain why you gave the rating for planning and delivery?

  • How satisfied were you with the commercial management of the service?

  • Please can you explain why you gave the rating for commercial management?

Customer feedback form
Helen Belton

Customer feedback form

Obtaining feedback from our clients is vital to our business as it allows us to identify and address issues, establish current and future service needs, as well as monitor where we excel and where potential shortfalls exist and identify opportunities for improvement.

Use this Template
The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.

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