Title Page

  • Document No.

  • Officeworks Store Function- Daily Supervisor Report

  • Officeworks Redbank site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Production Activities

  • Was the handover from the previous supervisor detailed, and was the full BAU functional work areas clean? (Photos to be taken in support of comments. The handover should cover off on WHSE; Operations, BAU dot points)

  • Have you reviewed the next day waves to determine staff levels requirements. (The staff planning tool to be used for this activity)

  • Have you conducted the daily toolbox meeting (Note - 10 minutes allocated for this daily activity)

  • Summarise the main points addressed at the toolbox.

  • Have you received an acceptable number of 5S shine plan checks? Is the 'Flex' board notices up to date?

  • Have all staffs (Team Leader and below) been involved in 'Cycle Counts' ( target 240 count X 5 minutes per) (Measure qty of counts X 5 minutes /staff numbers against the benchmark of 240 counts X 5 minutes/staff numbers)

  • Have all staff time sheets been reviewed, staff attendances and absences validated against the scheduled roster and data entered into TMS. (Note: anomalies to the roster entries to be entered - TMS and roster submissions are required by 08:30 daily)

  • Has 'overtime' listed been sanctioned? (List the approving manager)

  • Have MHE and scanner requirements been forecasted?

  • Will your shift have excess staffs due to productive volumes? (Send an email to site supervisors notifying of staff availability)

  • What is the oldest outstanding wave transaction date?

  • List the oldest outstanding floor action items and provide an update as to follow up actions implemented

  • Has the MHE required for shift been checked for charge and serviceability?

Training

  • Are all scanners accounted for and serviceable?

  • What was the most recent RF training activity conducted?

  • Was a picking process audit completed?

  • Was a cycle count process audit completed?

  • Was a pallet build process audit completed?

  • Was a safe work practice reviewed/covered in the daily Toolbox?

EOS (End of Shift) - Process Requirements

  • Have all the transactions that can be finalised, been completed?

  • Have all NIL check pallet movements been recorded and accounted for?

  • Have all Transport Documentation requirements been completed? (Visual sighting by supervisor required to ensure accuracy)

  • Has Paradigm been reviewed for outstanding actions? (To be conducted at least weekly)

  • Has your shift returned MHE to the charge bay and placed on charge? Is the MHE CLEAN AND SERVICEABLE?

  • Was any damage report raised during your shift. (In the case where inventory was damaged, the inventory team to be notified; in the case of equipment, the DC Manager is to be notified. In all cases, photographic evidence is to be captured and provided)

  • Have damaged pallet rack beams been marked with an X?

  • Are there any improvement processes identified or suggested that could be used as a POP process?

  • Has anyone suggested a "Better Way" to do day to day activities?

  • What were the shift "wins" or highlights?

  • Have you prepared a detailed handover for the oncoming supervisor?

Additional Safety Items

  • Are emergency exits unobstructed, clearly marked and visible?

  • Are all pallets in racking positioned correctly and stretch wrapped?

  • Are all pallets in the staging lanes secured with no loose items on top, and is it safe for transportation?

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