Information
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Manager Name
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Store Number
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Conducted on
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Prepared by
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Current Staff
Sales Metrics Performance
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% to Quota Previous Month
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% to Quota MTD (Goal or Trending)
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Conversion Previous Month
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Conversion MTD (Goal or Trending)
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VAS Previous Month
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VAS MTD (Goal or Trending)
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APK Previous Month
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APK MTD (Goal or Trending)
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Mobile Internet Previous Month
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Mobile Internet MTD (Goal or Trending)
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@ Work Activations Previous Month
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@ Work Activations MTD (Goal or Trending)
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VOC Previous Month
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VOC MTD (Goal or Trending)
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120 Day Deact % Previous Month
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120 Deact % MTD (Goal or Trending)
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GP Previous Month
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GP MTD (Goal or Trending)
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GP Per Box Previous Month
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GP Per Box MTD (Goal or Trending)
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Metrics Call Outs
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Manager Comments
Management Assessment
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Initiative Execution
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8 Behaviors
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Group Greet w/ PreCall ("Green Time, Yahtzee')
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2 Non-TMO Questions
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2 Service-Related Questions
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2 Device-Related Questions
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Account Digging
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Plan Builder Utilization
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ARM Statement Close
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COF (Executed Thru GroupMe)
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Staffing
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Development
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Recruiting
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Operations
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Manager Comments
Summary
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DM Summary and Take Aways
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What Have You Learned?
